/10
★★★★★
based on 76629 reviews published
★★★★★
based on 76629 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
No effect
Silia T.
purchased on 26/12/2019
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1
/5
★☆☆☆☆
That soap made me get patches that look like eczema patches. However, I apply the oil-free cream right after using the soap to moisturize.
Selma M.
purchased on 24/12/2019
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1
/5
★☆☆☆☆
I am very very disappointed with the soap I ordered and I have heard a lot of good things about it but I am really disappointed in two uses I had a lot of big pimples and I never had any pfff I don't recommend any damage at all
Wendy L.
purchased on 24/12/2019
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1
/5
★☆☆☆☆
I had an allergic reaction to the products...
Ketty A.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
I don't like goat's milk soap at all, it gave me a lot of pimples !!! I don't recommend
Charlotte B.
purchased on 25/12/2019
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1
/5
★☆☆☆☆
It's a product that didn't work on me, on the contrary, it increased my pimples. I don't recommend it.
Soifia V.
purchased on 24/12/2019
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1
/5
★☆☆☆☆
Your products are a never-ending scam. Peeling does not remove dead skin although the impression is good. Soap doesn't work at all, on the contrary, it created skin problems for me. The mask dries out the skin, that's all. And finally the scrub makes the skin oily. The oil-free cream does not moisturize the skin. I went to my Dermatologist's and I intend to sue you for false advertising.
Flavie S.
purchased on 16/12/2019
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1
/5
★☆☆☆☆
Nickel package on arrival and big disappointment on opening, all boxes crushed, loose items in the box
Céline Q.
purchased on 08/12/2019
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1
/5
★☆☆☆☆
I did receive the soap but you had sent it to me in a simple bubble envelope and my soap was damaged. At 26€ the soap I would still have liked it to be sent with care. I tried the soap morning and evening with masks twice a week and after drying my skin I only saw a slight improvement on the pimples but not on the spots. I would look for another solution. Thank you for the quick delivery.
Anissa K.
purchased on 20/12/2019
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1
/5
★☆☆☆☆
Deception, deception and scam. I'll put a star to validate or I'll put a minus 10.
Halima S.
purchased on 21/12/2019
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1
/5
★☆☆☆☆
I still have not received my order yet. It's been more than 10 days since I placed it, so your logistics is working smoothly.
Axelle A.
purchased on 23/12/2019
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1
/5
★☆☆☆☆
I really don't like the possibility of a refund at all?
Niouma C.
purchased on 23/12/2019
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1
/5
★☆☆☆☆
The package was scheduled to arrive before Christmas... It arrived on the 26th..
Stephanie F.
purchased on 20/12/2019
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1
/5
★☆☆☆☆
My skin got dry, I got red patches and it burned me.
Ophely D.
purchased on 22/12/2019
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1
/5
★☆☆☆☆
The soap is not suitable for my skin new pimple came out when I had no base I had only stains
Nora D.
purchased on 22/12/2019
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1
/5
★☆☆☆☆
The very drying soap for the cream nothing crazy
Karima F.
purchased on 20/12/2019
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1
/5
★☆☆☆☆
I am very pleased with the delivery. I have received all items in my order in two shipments just as you stated in your order. When I contact the customer service department they send me the same email 2x straight away with the same message saying that they are going to start a contest with the post office. But I still haven't heard from them yet. Since December 23rd 2019 my package has not moved from the warehouse. I won't recommend it anymore.
Lea O.
purchased on 22/12/2019
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1
/5
★☆☆☆☆
I had a reaction to the soap and two weeks to be delivered or more if I hadn't reported it.
Alice V.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
Extremely long delivery time. No information from the site.
Julie P.
purchased on 28/11/2019
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1
/5
★☆☆☆☆
In one box, several nickel products except for a jar of cream which had come out of its packaging half torn and without a seal. I asked for an exchange of the product or a refund => the after-sales service doesn't want to hear anything because it's quite normal that some jars have no seal and it's the transport that damaged the packaging of only one jar of cream, which moreover was the only product without a seal...I won't order anymore on this site.
Magali S.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
Bad
Samantha A.
purchased on 17/12/2019
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1
/5
★☆☆☆☆
Twice as many buttons?
Coralie C.
purchased on 13/12/2019
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1
/5
★☆☆☆☆
Burning sensations
Guillaume N.
purchased on 15/12/2019
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1
/5
★☆☆☆☆
Soap has given me a lot of pimples. I'm disappointed.
Sumeyra Z.
purchased on 13/12/2019
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1
/5
★☆☆☆☆
I bought a box as a gift for 116€ and pin-up secret did not send a box (as indicated on the site) but the items as is in a vulgar cardboard box. I reported this to customer service who replied that the term box mentioned on the site did not mean a packing box at all. it's really very petty considering the price of the products, this salesman plays with words to mislead his customers because the term box would have been much clearer. this is the first and last time I order products from them because there is a lot of competition and the consumer always has a choice. The attention paid to these customers is zero
Carole A.
purchased on 14/12/2019
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1
/5
★☆☆☆☆
Makes it even more pimpley
Sofya M.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
No change after 2 weeks, I'm accumulating and seeing more buttons.
Madina Z.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
It hasn't changed anything on my skin except for bringing me extra pimples...
Khadija B.
purchased on 15/12/2019
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1
/5
★☆☆☆☆
Hello, soap gives me pimples! Thank you
Damla D.
purchased on 15/12/2019
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1
/5
★☆☆☆☆
I've been using it for 10 days and it gave me disappointed pimples even though it smells good.
Laura B.
purchased on 13/12/2019
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