/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Nul
Chevalier M.
purchased on 11/10/2019
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1/5
★☆☆☆☆
Very disappointed with the services ! I am still waiting for my products, after multiple follow-ups with customer service (call, mail), I have no returns !
Gaëlle G.
purchased on 04/10/2019
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1/5
★☆☆☆☆
I don't like the smell at all!
Sabrina M.
purchased on 08/10/2019
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1/5
★☆☆☆☆
Redness, pimples and dry skin
Lea V.
purchased on 09/10/2019
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1/5
★☆☆☆☆
I didn't get anything
Lorena G.
purchased on 02/10/2019
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1/5
★☆☆☆☆
Order not received much problem to get it refunded and nobody on the phone who does not care about our problems very displeased
Veronique F.
purchased on 09/10/2019
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1/5
★☆☆☆☆
I deeply regret my purchase
Karyn C.
purchased on 08/10/2019
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1/5
★☆☆☆☆
Very, very disappointed I got a pimple patch on my face very, very disappointed?
Ophélie G.
purchased on 08/10/2019
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1/5
★☆☆☆☆
Delivery time too long order placed October 4, received October 17... Mail sent to customer service I'm still waiting for a response ... last purchase!!!!
Clemence D.
purchased on 02/10/2019
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1/5
★☆☆☆☆
Very disappointed the products burned my chin... Probably too aggressive for my skin... Unfortunately at the price of the products I am sad not to be able to use them...
Solene T.
purchased on 07/10/2019
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1/5
★☆☆☆☆
I'm not happy with the delivery time. You say 48 to 72 hours. If I hadn't told you it would have been 2 weeks delivery.
Malika A.
purchased on 28/09/2019
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1/5
★☆☆☆☆
It's been a week and I'm still not getting any effect.
Mirabelle N.
purchased on 07/10/2019
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1/5
★☆☆☆☆
I've been testing secret pinup for a week now. I had been advised for my blackheads and for my dilated friends but no results for the moment. I will continue the treatment for another 3 months to get a real opinion.
Mathilde G.
purchased on 06/10/2019
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1/5
★☆☆☆☆
Very disappointed. No improvement as far as I'm concerned! This product is not for me!
Laurene C.
purchased on 06/10/2019
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1/5
★☆☆☆☆
Soap and cream burned my skin...
Matthieu J.
purchased on 03/10/2019
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1/5
★☆☆☆☆
Hello the delivery was directed to another post office whereas I had asked about Ambérieu en bugey.
Dalila H.
purchased on 03/10/2019
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1/5
★☆☆☆☆
I did not receive my order
Zahra L.
purchased on 05/10/2019
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1/5
★☆☆☆☆
Until now I had no problem however with my last order I had a problem, the two passion body scrub soaps did not have the same size and one of the two was not well packed, I had as an answer that it was Normal because it was handmade products however I find it abnormal that a soap is half of the other and is not packed. (Photo in support)
Caroline E.
purchased on 28/09/2019
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1/5
★☆☆☆☆
Do not respect the choice of the parcel relay for the delivery. I had chosen a parcel relay post right next to my work with a large range of schedules (rare thing for the post office). But unfortunately the parcel was delivered at the post office of the village where I live (10am-12pm/14h16) great! I work every day except Sunday so it's impossible for me to go there. It's the second time that it makes me the blow .... I had to take time off work (again) so that the package doesn't leave. So I don't feel like ordering anymore...
Amélie A.
purchased on 29/09/2019
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1/5
★☆☆☆☆
Products that give buttons
Manon P.
purchased on 02/10/2019
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1/5
★☆☆☆☆
Nul
Youhanidhi R.
purchased on 02/10/2019
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1/5
★☆☆☆☆
Since I've been using this product, my skin has been in a critical state: redness, pimples... not recommended.
Souhayla B.
purchased on 29/09/2019
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1/5
★☆☆☆☆
Allergy after 1 week, my skin that was soft became like granular.
Emilie G.
purchased on 02/10/2019
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1/5
★☆☆☆☆
De
Farah D.
purchased on 02/10/2019
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1/5
★☆☆☆☆
I ordered my soap on October 27th and finally got it today, October 15th! I'm not at all happy that you put the postal address in a Neighbouring city and not the one I chose! And it's been 10 days that I've been running between the post offices to find out where my package is! Congratulations for a shipment that should only be 48 hours!
Virginie A.
purchased on 28/09/2019
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1/5
★☆☆☆☆
It gave me a little pimple all over my face and it irritated me (face all red, tight, tight, tight, tight, tight, tight, tight).
Camille S.
purchased on 01/10/2019
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1/5
★☆☆☆☆
Order placed on 28.10.19 to date not received. In spite of the emails sent, I just get a sorry answer for the inconvenience. Several calls made nobody answers. So disappointed to the point, it's just a bunch of crooks. Totally unprofessional. I won't place orders on this site again.
Allegra M.
purchased on 27/09/2019
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1/5
★☆☆☆☆
This makes it twice that the delivery is made in another relay than the one I had selected, it is almost impossible to reach customer service
Stephanie M.
purchased on 27/09/2019
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1/5
★☆☆☆☆
Mediocre no Improvement
Sania M.
purchased on 28/09/2019
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1/5
★☆☆☆☆
I ordered the goat's milk soap based on the advice on the site, unfortunately my skin had a reaction in only 4 days of use (red and scaly patches around the wings of the nose). After a week of stopping the product the patches had disappeared. Very unprofessional after-sales service
Lolita M.
purchased on 18/09/2019
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