/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
First of all the soap is quite overpriced and moreover I received it broken with small pieces so there was already lost soap even though I hadn't even ordered it.
Clara L.
purchased on 01/11/2019
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1
/5
★☆☆☆☆
No one rotten
Doria S.
purchased on 04/11/2019
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1
/5
★☆☆☆☆
Instructions with errors, which does not give any confidence in the product.
Allison D.
purchased on 01/11/2019
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1
/5
★☆☆☆☆
Shitty !!!!! Horrible skin dryness
Rim B.
purchased on 03/11/2019
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1
/5
★☆☆☆☆
My daughter and I couldn't stand the soap and we barged into each other's skin...
Audrey P.
purchased on 02/11/2019
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1
/5
★☆☆☆☆
The soap burned my skin. Burn marks near my eyes and on my cheeks. Very disappointed
Manon B.
purchased on 01/11/2019
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1
/5
★☆☆☆☆
After applying the soap and cream, my skin reacted very badly, I broke out in giant hives and my skin became drier than ever. I have never had such ugly skin. I am very disappointed! I don't recommend it. I took it for my eczema but it must not have cured it all !!!!
Kimberley S.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
First week; a lot of pimples appearing... I'll try again a week after it's done, it will end up in the trash if it doesn't get better.
Stéffie C.
purchased on 31/10/2019
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1
/5
★☆☆☆☆
I would NOT recommend it at all. After a week of use I had pimples under the skin and it hurts ! Although I had never had this before ... my skin became catastrophic - I stopped everything and lost money in the process! It's a shame...
Mathilda B.
purchased on 31/10/2019
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1
/5
★☆☆☆☆
Waiting too long
Jessica G.
purchased on 31/10/2019
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1
/5
★☆☆☆☆
Product missing from the package. Radio silence
Vanessa J.
purchased on 01/11/2019
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1
/5
★☆☆☆☆
Dries the skin
Kelly P.
purchased on 01/11/2019
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1
/5
★☆☆☆☆
Very bad experience, terrible delivery to a relay point 15km from my home, while I had asked for the relay point just in front of my home, at 1 minute, I could not pick up my package a week after receiving confirmation because of the relay point which is 15km from my home at very crazy times 8h-11h30 for a person who works his summer a galley to recover my package I had to pose a morning, great! Moreover in the parcel only the product no return label just in case and no order form. So lamentable to see for the product but already it's a disaster ...
Soria A.
purchased on 31/10/2019
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1
/5
★☆☆☆☆
I would like to inform you that I have received the product with no problems and am very pleased with the service. I have only been using the product for a few days so far so it hasn't been a great change but it cleanses very well but not to be used twice a day as it dries out the skin.
Cenat K.
purchased on 31/10/2019
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1
/5
★☆☆☆☆
Soap received quickly But disappointed with the product (big acne flare-up)
Sanaa L.
purchased on 30/10/2019
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1
/5
★☆☆☆☆
I have never received my package, the post office I can not find, I want the return of my package or refund.
Melanie A.
purchased on 30/10/2019
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1
/5
★☆☆☆☆
Nul
Meriem S.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
No after-sales service ! Damaged parcels, stolen products, no commercial gesture!! For the exorbitant prices applied it is inadmissible! TO BOYCOTER !!! Products known thanks to all these influences that make the publicity !!! You can find goat's milk soaps at no more than 7e for healthier !
Karine T.
purchased on 27/10/2019
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1
/5
★☆☆☆☆
No change I put the price for nothing Cans
Jasmine C.
purchased on 29/10/2019
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1
/5
★☆☆☆☆
Hello, disappointed because the pump of my cream is not working ...
Khadija B.
purchased on 25/10/2019
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1
/5
★☆☆☆☆
Goat's milk and cream soap without oil ordered twice. The first time it took forever for the package to arrive. Customer service is not responsive. The second time, the quality of the pump through which the cream comes out leaves something to be desired because to get the right amount of cream I have to press for a long time. These are good products but unfortunately if you are not an instagrameuse you are not entitled to the same quality service what a pity! I recommend the products, but only if the people who work at pinup manage the customer side better.
Amale R.
purchased on 26/10/2019
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1
/5
★☆☆☆☆
The order arrived well, I had ordered a cream, a soap and an exfoliant. Alas, after only two days of use, I had a lot of small pimples on my face, my skin became very dry (I have a very oily skin), in short, a catastrophe. I contacted the Pinup Secret service (on the plus side, they are very reactive) and I was told that this was completely normal because the soap has the property of bringing out all the impurities in order to eliminate them, but honestly I don't want to continue. However, my sister uses these products and she did not have the same reactions as me. This is why I am only given one star. I think it varies according to skin type.
Dienabou K.
purchased on 19/10/2019
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1
/5
★☆☆☆☆
No change in my skin.
Leila A.
purchased on 17/10/2019
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1
/5
★☆☆☆☆
Impossible to go out with cream because it's too thick !!! Scam
Coralie M.
purchased on 25/10/2019
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1
/5
★☆☆☆☆
After several months of use I was forced to stop. My skin is 100 times better since I stopped using it!! To run away!!
Eva P.
purchased on 16/07/2019
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1
/5
★☆☆☆☆
Very bad allergy product after 3 days
Adeline H.
purchased on 24/10/2019
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1
/5
★☆☆☆☆
I have been debited twice with different amounts when I ordered a single product, due to a payment error.
Julie C.
purchased on 23/10/2019
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1
/5
★☆☆☆☆
I don't find the product miraculous as promised I find I get more pimples and for the product I paid for I am not satisfied.
Sarah C.
purchased on 20/10/2019
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1
/5
★☆☆☆☆
There is no difference and it is already 11 days that the product is in use. The influencers who advertise already have beautiful skin do skin care all the time and scam people.
Aïcha O.
purchased on 22/10/2019
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1
/5
★☆☆☆☆
There was a bug with the payment. I was debited 3 times, not received my order. Finally it is by filing a complaint that everything could be corrected and that I received and was reimbursed.
Christine A.
purchased on 19/10/2019
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