9.3/10
★★★★★
based on 74325 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
I have not received my parcel
Bernice M.
Bernice M.
purchased on 11/11/2023 
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3/5
★★★☆☆
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
Karima A.
Karima A.
purchased on 09/11/2023 
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3/5
★★★☆☆
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
Lydie R.
Lydie R.
purchased on 07/11/2023 
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2/5
★★☆☆☆
I only received the oil-free cream
Saliha K.
Saliha K.
purchased on 05/11/2023 
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3/5
★★★☆☆
I still haven't received my cash back because it hasn't yet been validated by the brand...
Mathilde L.
Mathilde L.
purchased on 07/11/2023 
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3/5
★★★☆☆
This product was forgotten in my previous order
Isabelle D.
Isabelle D.
purchased on 31/10/2023 
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3/5
★★★☆☆
I find that the composition of some products has changed: soap, peeling especially!
Emmanuelle B.
Emmanuelle B.
purchased on 31/10/2023 
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2/5
★★☆☆☆
Product error
Céline S.
Céline S.
purchased on 01/11/2023 
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3/5
★★★☆☆
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
Julia R.
Julia R.
purchased on 25/10/2023 
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3/5
★★★☆☆
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
Marine L.
Marine L.
purchased on 30/10/2023 
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2/5
★★☆☆☆
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
Gwladys B.
Gwladys B.
purchased on 30/10/2023 
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3/5
★★★☆☆
Lack of product incomplete order
Morgane B.
Morgane B.
purchased on 30/10/2023 
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2/5
★★☆☆☆
Products take too long to arrive
Manon N.
Manon N.
purchased on 28/10/2023 
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3/5
★★★☆☆
It dries pimples and reduces stains 👍
Id Tayeb A.
Id Tayeb A.
purchased on 26/10/2023 
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3/5
★★★☆☆
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
Alexia H.
Alexia H.
purchased on 22/10/2023 
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2/5
★★☆☆☆
Soap that smells very good. But does nothing for my skin problems (acne).
Ophelie P.
Ophelie P.
purchased on 21/10/2023 
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3/5
★★★☆☆
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
Mahealanie B.
Mahealanie B.
purchased on 13/10/2023 
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3/5
★★★☆☆
I received my order incomplete I could not find the soap box 😔
Khadidja G.
Khadidja G.
purchased on 13/10/2023 
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2/5
★★☆☆☆
Disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
Alice L.
Alice L.
purchased on 02/10/2023 
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3/5
★★★☆☆
Disappointed by the products
Sandrine H.
Sandrine H.
purchased on 13/10/2023 
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2/5
★★☆☆☆
My product leaked in my parcel
Sandra R.
Sandra R.
purchased on 12/10/2023 
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3/5
★★★☆☆
To offer
Fatiha Y.
Fatiha Y.
purchased on 13/10/2023 
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2/5
★★☆☆☆
Order received almost 15 days after ordering on the site...too bad.
Vanessa J.
Vanessa J.
purchased on 02/10/2023 
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2/5
★★☆☆☆
Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...
Axelle M.
Axelle M.
purchased on 04/10/2023 
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3/5
★★★☆☆
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
Laurie P.
Laurie P.
purchased on 05/10/2023 
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2/5
★★☆☆☆
I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.
Manon D.
Manon D.
purchased on 22/09/2023 
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3/5
★★★☆☆
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
Sandrine A.
Sandrine A.
purchased on 01/10/2023 
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3/5
★★★☆☆
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
Laetitia G.
Laetitia G.
purchased on 03/10/2023 
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2/5
★★☆☆☆
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
Coralie E.
Coralie E.
purchased on 02/10/2023 
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3/5
★★★☆☆
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
Margot D.
Margot D.
purchased on 30/09/2023 
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