9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I regret this purchase because I caught a lot of pimples with this soap.
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Nadia A.
purchased on 02/09/2019
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1 /5
★☆☆☆☆
H
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Camélia T.
purchased on 03/09/2019
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1 /5
★☆☆☆☆
I have dry and sensitive skin, the products are not for me or my sister.
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Sonia M.
purchased on 30/08/2019
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1 /5
★☆☆☆☆
Not at all suitable for atopic skin (burns the skin very hard).
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Gabrielle C.
purchased on 28/08/2019
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1 /5
★☆☆☆☆
Twice I order and twice the moisturizer pump doesn't work! And in spite of the contacts no solution found then for the price to have a pump that does not work and can only use half of the product is grumbling.
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Stéphanie S.
purchased on 26/08/2019
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1 /5
★☆☆☆☆
Despite several uses, my skin still burns and stings as much when I apply it.
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Soukaïna A.
purchased on 24/08/2019
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1 /5
★☆☆☆☆
I won't use your products anymore because they burned my skin, I've had plaques and pimples and I've had a really bad experience...
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Geneviève M.
purchased on 06/08/2019
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1 /5
★☆☆☆☆
Soap arrives to dent everything for a gift answer it does not change the usefulness this but it is not pretty to offer damage last order for me and bad publicity on insta
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Anne Sophie T.
purchased on 22/08/2019
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1 /5
★☆☆☆☆
Too aggressive for my skin, dries and tightens my skin
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Sandrina M.
purchased on 22/08/2019
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1 /5
★☆☆☆☆
I had to pay 3 times the shipping costs and wait 2 months before receiving my package.
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Assia D.
purchased on 15/08/2019
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1 /5
★☆☆☆☆
I have never received a confirmation email with an order tracking number stating that my order has arrived safely at my door. Big lack of order tracking.
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Julie M.
purchased on 09/08/2019
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1 /5
★☆☆☆☆
I'm not at all satisfied since I've been using it morning and evening to cleanse my skin and twice a week for the last 2 months I've had even more pimples than I've ever had before. I don't recommend this product as it has ruined my skin. Disgusted. I don't recommend but not at all your products. And all the lying that goes with it. !!!!!!!!!!
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Charlotte V.
purchased on 15/07/2019
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1 /5
★☆☆☆☆
Service after very average and delivery time not respected
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Kelly W.
purchased on 12/08/2019
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1 /5
★☆☆☆☆
I don't see any change as I've been told I've had a rash of pimples and I'm very disappointed...
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Laijah P.
purchased on 12/08/2019
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1 /5
★☆☆☆☆
I thought I could rely on good products but micro cysts appeared and my dermatologist told me it was due to a cream. I only apply the cream without pinup oil, so I conclude that it is because of it that these cysts appeared.
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Pauline R.
purchased on 02/07/2019
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1 /5
★☆☆☆☆
No change
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Makbule O.
purchased on 06/08/2019
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1 /5
★☆☆☆☆
Gives me pimples.
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Mély D.
purchased on 05/08/2019
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1 /5
★☆☆☆☆
15 days of order I'm still waiting and no answer from customer service!
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Alexandra R.
purchased on 04/08/2019
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1 /5
★☆☆☆☆
Very disappointed, not with the quality of the products, but with the delay and lack of information!
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Antonella P.
purchased on 05/08/2019
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1 /5
★☆☆☆☆
After seeing the comments I thought why not give it a try, it looks great! Well, big disappointment for me ... and worse, an incredible hatred. After only 1 week of use, pimples appear... so far everything is fine since the skin should get used to it, blah blah blah. But when my face starts having red patches, dry patches and so on, I start to worry. Until day 8 when my face is burned... So I don't know what's in your products but I think the compo is up for review !!!! SCANDALOUS so much money for such a result.
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Helene P.
purchased on 31/07/2019
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1 /5
★☆☆☆☆
Product that was badly closed so lost.mis mail customer service and no response disappointed. Otherwise pleasant product.
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Amandine W.
purchased on 21/07/2019
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1 /5
★☆☆☆☆
Soap with too strong an odor package badly packed, disappointed.
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Elysa C.
purchased on 01/08/2019
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1 /5
★☆☆☆☆
Delivery times too long followed unavailable
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Dylan L.
purchased on 01/08/2019
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1 /5
★☆☆☆☆
Nul
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Morgane L.
purchased on 28/07/2019
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1 /5
★☆☆☆☆
Outputs do not meet expected results
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Ghizlaine C.
purchased on 27/07/2019
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1 /5
★☆☆☆☆
Order never received I don't recommend secret pin-up to anyone
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Katiba C.
purchased on 30/07/2019
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1 /5
★☆☆☆☆
I received two products in bad condition and I had to send several emails to get just a 50% offer on one of them. For testing the oil free cream and the peel I do not recommend these products. The only product I recommend is the goat's milk soap but it is a bit expensive anyway.
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Mindy C.
purchased on 27/07/2019
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1 /5
★☆☆☆☆
The products are very good, but I am completely disappointed with the after-sales service. I ordered several kits, and I am missing two products in my order. The customer service doesn't want to know anything and redirects me to the post office. Inadmissible, too bad considering the quality of their products!
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Clara B.
purchased on 26/07/2019
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1 /5
★☆☆☆☆
Products that have caused an allergic reaction on my face, ++ pimples and eye irritation, dehydrated skin etc.
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Marie P.
purchased on 24/07/2019
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1 /5
★☆☆☆☆
Hello, I received my order 993970127 but the bottle opened in the package .... I immediately made a complaint on the site but no return, no commercial gesture .... nothing! No customer service !!
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Vanessa B.
purchased on 23/07/2019
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