/10
★★★★★
based on 74325 published reviews
★★★★★
based on 74325 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Damaged peel packaging and no after-sales service! I am still waiting for an answer from you! In addition, his skin care products dry the skin enormously! I do not recommend this brand!
Claire C.
purchased on 30/01/2019
Translated review
1/5
★☆☆☆☆
Hello after my first use I had a push of button on the chin, forehead and cheeks so almost 60th in the trash can thank you what a scam!
Samia L.
purchased on 30/01/2019
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1/5
★☆☆☆☆
Unsecured site ! I just recently placed an order with your company and got my bank account hacked.
Janine D.
purchased on 28/01/2019
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1/5
★☆☆☆☆
Still haven't gotten my order from the post office very disappointed.
Mathilde A.
purchased on 29/01/2019
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1/5
★☆☆☆☆
Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.
Sandra M.
purchased on 25/01/2019
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1/5
★☆☆☆☆
The Products it gave me more buttons than anything else !!! 16€ for nothing !!!
Ilham H.
purchased on 28/01/2019
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1/5
★☆☆☆☆
I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.
Sandy D.
purchased on 15/01/2019
Translated review
1/5
★☆☆☆☆
The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.
Laura D.
purchased on 23/01/2019
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1/5
★☆☆☆☆
There's some product missing. Not answering emails...
Sonya C.
purchased on 25/01/2019
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1/5
★☆☆☆☆
Nul
Dounia B.
purchased on 13/01/2019
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1/5
★☆☆☆☆
I only received 1 product out of 2 ordered and the service tells me that I received both .... I do not recommend
Bouchra I.
purchased on 24/01/2019
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1/5
★☆☆☆☆
I'm still waiting for my order. I understand you have a big problem with the delivery.
Lisa T.
purchased on 22/01/2019
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1/5
★☆☆☆☆
I placed an order on 19/01/2019, we are now on 31/01/2019 and I still haven't received my order yet, I sent an exclamation point about a week ago that I hadn't received a reply from anyone else !!! I feel ripped off, robbed! I don't have my order and I don't have my money! I find this unacceptable! I tried to call the number given on the site, but I have no one on the other end of the line! I am very disappointed! I was looking forward to this order, my pleasure is spoiled!
Imene S.
purchased on 19/01/2019
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1/5
★☆☆☆☆
Hello After multiple exchanges following the return of my order I was not satisfied. I had to pay back the shipment without any commercial gesture. Disappointing
Sabrina K.
purchased on 21/01/2019
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1/5
★☆☆☆☆
Perfect
Alexandra M.
purchased on 15/01/2019
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1/5
★☆☆☆☆
Still not received the package after 2 months
Amélie L.
purchased on 13/12/2018
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1/5
★☆☆☆☆
I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products
Soumya E.
purchased on 13/01/2019
Translated review
1/5
★☆☆☆☆
No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...
Elsa A.
purchased on 17/01/2019
Translated review
1/5
★☆☆☆☆
A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!
Elodie C.
purchased on 17/01/2019
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1/5
★☆☆☆☆
Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!
Sophie N.
purchased on 16/01/2019
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1/5
★☆☆☆☆
Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.
Sara O.
purchased on 14/01/2019
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1/5
★☆☆☆☆
The after-sales service never responded to me.
Severine S.
purchased on 15/01/2019
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1/5
★☆☆☆☆
Hello. Very disappointed in the after-sales service. Following a delivery in a relay point (the post office of my city) I unfortunately could not recover my package in time. It went back to the sender Pinup-secret madresse a mail with a link to pay again the shipping costs I asked for a refund t of my order it was refused I find it inadmissible.
Sabrina K.
purchased on 17/12/2018
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1/5
★☆☆☆☆
Product that gave me a Max of pimples!
Elodie I.
purchased on 14/01/2019
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1/5
★☆☆☆☆
Delivery supposedly offered to my home and finally package in a relay point open that morning so tjr not recovered!! Order made 10 days ago. I knew that the package was at the post office because I have otherwise no information. Very disappointed !!
Katia A.
purchased on 14/01/2019
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1/5
★☆☆☆☆
The site is void for ordering. You select a post office next to your work and the one next to your home is finally chosen. No indication on the invoice!! it is simply the sms collissimo that gives the indication.too bad because the products are great.
Beatrice G.
purchased on 11/01/2019
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1/5
★☆☆☆☆
Hello I bought a range from you and I'm very very disappointed because I saw a lot of crazy people sharing your products and that it makes my skin so dry and dehydrated ...
Ines B.
purchased on 13/01/2019
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1/5
★☆☆☆☆
Order arrives very late and I have not received any commercial gesture. I won't order anymore and I won't advertise on my social networks anymore.
Sabrine F.
purchased on 02/01/2019
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1/5
★☆☆☆☆
The "face peel" dried out my skin the first time I used it, and I had a lot of pimples on my face. I am not satisfied with this product.
Louise A.
purchased on 13/01/2019
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1/5
★☆☆☆☆
Received product damaged on the sides
Tchara A.
purchased on 14/01/2019
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