9.3/10
★★★★★
based on 76621 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Really deplorable. I ordered a soap to be delivered to a Spar with flexible hours. You sent that package to the post office or I can never be available to pick it up. Then I'll never get it! Truly inadmissible, and I'm not the first person to have that happen.
User icon
Laura D.
purchased on 09/04/2019
Translated review
1 /5
★☆☆☆☆
No effect on me
User icon
Houda B.
purchased on 28/03/2019
Translated review
1 /5
★☆☆☆☆
Really disappointed.
User icon
Sarah B.
purchased on 04/04/2019
Translated review
1 /5
★☆☆☆☆
To advise against I paid an arm to leave them aside a very very dry skin with the soap and no difference at all
User icon
Titem A.
purchased on 29/03/2019
Translated review
1 /5
★☆☆☆☆
I received my broken cream and threw it away without a fight because it was everywhere and they didn't want to pay me back so I'm very disappointed because I couldn't benefit from the effects of the cream.
User icon
Liza D.
purchased on 05/04/2019
Translated review
1 /5
★☆☆☆☆
Really great.
User icon
Prescillia C.
purchased on 07/04/2019
Translated review
1 /5
★☆☆☆☆
I ordered the soap I used it as a mask and properly it made me big red patches all over my face and my skin was pulling me. I gave it to a girlfriend with stronger skin than mine and it pulled it off her and made her patches I don't recommend it at all.
User icon
Laurie G.
purchased on 05/02/2019
Translated review
1 /5
★☆☆☆☆
Disappointed
User icon
Tinhinane D.
purchased on 05/04/2019
Translated review
1 /5
★☆☆☆☆
The product burned the skin on my face...
User icon
Aurelie B.
purchased on 04/04/2019
Translated review
1 /5
★☆☆☆☆
Trop cher
User icon
Sabrine F.
purchased on 02/04/2019
Translated review
1 /5
★☆☆☆☆
Brûle ma Peau
User icon
Fatna H.
purchased on 31/03/2019
Translated review
1 /5
★☆☆☆☆
No advice on how to use the product, the horrible packaging at the price we pay I won't recommend it anymore.
User icon
Kevser K.
purchased on 31/03/2019
Translated review
1 /5
★☆☆☆☆
Not commercial
User icon
Delphine M.
purchased on 28/03/2019
Translated review
1 /5
★☆☆☆☆
From the goat's milk soap I've had a lot of pimples on my forehead, I wouldn't recommend it.
User icon
Melissa D.
purchased on 28/03/2019
Translated review
1 /5
★☆☆☆☆
Very disappointed, package arrived intact but one of the products or the inner box is torn off as if it had already been removed from its packaging and used . After-sales service bogus answer to my mail and ignore my second one. Unacceptable in view of the price of the purchased product
User icon
Sandra L.
purchased on 15/03/2019
Translated review
1 /5
★☆☆☆☆
All right.
User icon
Laurie V.
purchased on 26/03/2019
Translated review
1 /5
★☆☆☆☆
I'm really disappointed with my purchase since 2 weeks I've been using it and it gives me pimples all over my face.
User icon
Sanae Y.
purchased on 19/03/2019
Translated review
1 /5
★☆☆☆☆
RAS PARFAIT
User icon
Bruno B.
purchased on 19/03/2019
Translated review
1 /5
★☆☆☆☆
I put only one star because I ordered two products and only received one and pin up secret did nothing because for them everything was sent. It's unacceptable to pay for a product and not get it - it's called theft. I am a regular customer of this site and this is the first time I have encountered a problem and nothing has been done so that I can take advantage of this new product. What a shame!
User icon
Fatiha L.
purchased on 18/03/2019
Translated review
1 /5
★☆☆☆☆
I was delighted with the product but extremely disappointed with the delivery. I was delivered to the wrong relay point (knowing that I had modified it at the time of my order) Disappointing!
User icon
Mathilde G.
purchased on 18/03/2019
Translated review
1 /5
★☆☆☆☆
I got my soap super fast, that was the only good thing unfortunately, ... First of all what a shame to call the soap "goat's milk soap" when there's a chouya in it,... the more it's the tea tree ect,... So I was expecting a sweet smell,... I missed it. Anyway, it doesn't stop me, I start to use soap,... result of the count, my hand is dry from one day to the next, and the worst thing is my under eyes completely irritated! Knowing that I obviously avoided the contour of my eyes,... my dark circles were all red, very irritated, it it itched and I was peeling! As if I had eczema,... I kept on using the soap... you never know, maybe it's not that,... except that it got worse! I had to stop it and go to the pharmacy and ask for an antibiotic cream,... I haven't used it for 8-9 days now and my under eye is still very dry, whereas before it wasn't,... Thanks Pinup Secret! Even with the -30%, this soap is still much too expensive and to get the same results,... no thanks!
User icon
Olivia D.
purchased on 18/03/2019
Translated review
1 /5
★☆☆☆☆
I still have not received my order after 2 weeks.
User icon
Aurelie A.
purchased on 15/03/2019
Translated review
1 /5
★☆☆☆☆
I have been deducted twice from the amount of my order and since I asked for a refund of the overpayment I have no more news.
User icon
Perrine D.
purchased on 10/03/2019
Translated review
1 /5
★☆☆☆☆
The products are unfortunately not hypoallergenic, especially the soap that caused me allergic reactions, very disappointed with the price.
User icon
Yolanda A.
purchased on 23/02/2019
Translated review
1 /5
★☆☆☆☆
Product not adapted to my skin.
User icon
Ambre B.
purchased on 13/03/2019
Translated review
1 /5
★☆☆☆☆
Package not received!
User icon
Mélissa P.
purchased on 14/03/2019
Translated review
1 /5
★☆☆☆☆
I have received my order one month after with a missing product customer service leaves something to be desired if we do not panic to ask where is our order nobody warns you it is deguelasse since the price we put in Very disappointed I do not recommend it
User icon
Sabrina M.
purchased on 13/03/2019
Translated review
1 /5
★☆☆☆☆
Unfortunately, it burned my skin
User icon
Maxine B.
purchased on 13/03/2019
Translated review
1 /5
★☆☆☆☆
Nul
User icon
Ariane C.
purchased on 12/03/2019
Translated review
1 /5
★☆☆☆☆
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
User icon
Chloé D.
purchased on 12/03/2019
Translated review