/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Really inefficient service, very disappointed!
Margaux G.
purchased on 02/08/2018
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1
/5
★☆☆☆☆
The site itself is not bad, but I can't say the same about the products.
Caroline P.
purchased on 15/11/2018
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1
/5
★☆☆☆☆
I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad
Noémie C.
purchased on 30/04/2018
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1
/5
★☆☆☆☆
I've been waiting for almost 2 weeks for my package!
Safae B.
purchased on 11/11/2018
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1
/5
★☆☆☆☆
I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?
Léane B.
purchased on 30/09/2018
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1
/5
★☆☆☆☆
I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.
Adeline E.
purchased on 05/08/2018
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1
/5
★☆☆☆☆
Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.
Axelle C.
purchased on 31/10/2018
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1
/5
★☆☆☆☆
Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.
Afifa S.
purchased on 04/11/2018
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1
/5
★☆☆☆☆
Very aggressive for my damaged skin
Soumya R.
purchased on 06/11/2018
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1
/5
★☆☆☆☆
10 days I'm waiting for my package
Clara S.
purchased on 04/11/2018
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1
/5
★☆☆☆☆
I still haven't received anything. However, the payment was well made!!!
Hélène F.
purchased on 04/11/2018
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1
/5
★☆☆☆☆
Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!
Domitille B.
purchased on 05/11/2018
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1
/5
★☆☆☆☆
There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.
Mélina T.
purchased on 29/10/2018
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1
/5
★☆☆☆☆
I still haven't received my order yet and it's been a month since I placed it, so it came just as you said it would!
Claire G.
purchased on 20/09/2018
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1
/5
★☆☆☆☆
Makes the skin very dry, does not make the skin soft and more pimples than before
Lindsay L.
purchased on 16/10/2018
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1
/5
★☆☆☆☆
Does not respect their delivery time
Asma E.
purchased on 25/07/2018
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1
/5
★☆☆☆☆
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
Marina M.
purchased on 28/10/2018
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1
/5
★☆☆☆☆
My skin is very dry after the application of soap and cream.
Eden B.
purchased on 28/10/2018
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1
/5
★☆☆☆☆
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
Anne-laure D.
purchased on 27/10/2018
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1
/5
★☆☆☆☆
Very disappointed by the products received especially one.
Samira A.
purchased on 22/10/2018
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1
/5
★☆☆☆☆
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
Naima A.
purchased on 23/10/2018
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1
/5
★☆☆☆☆
Bad, gives pimples
Anne-julie B.
purchased on 18/10/2018
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1
/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
Deborah T.
purchased on 15/10/2018
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1
/5
★☆☆☆☆
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
Emmanuelle R.
purchased on 10/10/2018
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1
/5
★☆☆☆☆
I still haven't received the package
Olivia M.
purchased on 16/10/2018
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1
/5
★☆☆☆☆
Pretty good but one of my ordered product has been replaced by another ...
Mathilde B.
purchased on 03/10/2018
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1
/5
★☆☆☆☆
Didn't get my package in time, disappointed...
Louise R.
purchased on 13/10/2018
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1
/5
★☆☆☆☆
Mask arrived damaged.
Laurie G.
purchased on 12/10/2018
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1
/5
★☆☆☆☆
The products are great, but I received my oil-free cream with a faulty pump, I sent them an email and they said they were going to send me a new pump... I'm still waiting for it. I'm really unhappy with the after-sales service... I'm wasting too much cream by going to get it in the tube with a stick...
Amelie S.
purchased on 11/10/2018
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1
/5
★☆☆☆☆
Fast shipping. The mask presents lumps impossible to apply on the one hand, and on the other hand a galley without name to remove, I do not advise occurs
Nelly J.
purchased on 03/10/2018
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