/10
★★★★★
based on 76621 reviews published
★★★★★
based on 76621 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Since I've been using the soap, I've been getting pimples all over my face. I chose it to reduce my oily skin, but I can't see any improvement.
Magali C.
purchased on 02/07/2024
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1
/5
★☆☆☆☆
I was on vacation and couldn't pick up the package in time, so it was returned. What about the money, when can I expect to receive information?
Bernhard K.
purchased on 04/07/2024
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1
/5
★☆☆☆☆
I have not received my order
Sahar B.
purchased on 03/07/2024
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1
/5
★☆☆☆☆
I cannot judge the article, I did not receive it, because of the delivery service which says stre presented whereas I was there, then so-called 2nd passage Idem and I found a receipt telling me to present me to recover the parcel except that I left on vacations. I sent my daughter to pick it up with photo ID on her phone, and they refused. By the time I get home I don't know if my package will still be there because there is a delay, big disappointment for a 1st order, I so wanted to try the product on my vacation but too bad! So disappointing experience.
Zahiya K.
purchased on 04/07/2024
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1
/5
★☆☆☆☆
I ordered two goat's milk soaps. Only one soap was in the package. I have not yet received a reply from customer service. The soap has also not been redelivered. This is not acceptable, especially as the soaps are expensive. I hope that someone will get in touch with me!!!!!!
Nicole K.
purchased on 04/07/2024
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1
/5
★☆☆☆☆
My order from 05.07.24 has still not arrived today (17.07.24), so unfortunately I can't give it a good rating.
Anne Z.
purchased on 04/07/2024
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1
/5
★☆☆☆☆
Nul nul Toujours rien reçu j'ai commandé il y a déjà un bout de temps je demande un remboursement et apparement il faut patienter bien sûr pas de dédommagement très nul
Johanna T.
purchased on 03/07/2024
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1
/5
★☆☆☆☆
I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.
Miriam H.
purchased on 03/07/2024
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1
/5
★☆☆☆☆
Ordered and never received the goods.
Colina S.
purchased on 03/07/2024
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1
/5
★☆☆☆☆
I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.
Finn H.
purchased on 02/07/2024
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1
/5
★☆☆☆☆
I did not receive the right product I made a claim but no news I'm disappointed
Anais D.
purchased on 30/06/2024
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1
/5
★☆☆☆☆
I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you
Ihsane E.
purchased on 28/06/2024
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1
/5
★☆☆☆☆
I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!
Marina H.
purchased on 30/06/2024
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1
/5
★☆☆☆☆
I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.
Carolin R.
purchased on 01/07/2024
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1
/5
★☆☆☆☆
I received my parcel in a disastrous state extra mist was emptied
Mina M.
purchased on 29/06/2024
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1
/5
★☆☆☆☆
I have not received the product. I indicated that I wanted my money back and nothing happened
Pasqualina B.
purchased on 29/06/2024
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1
/5
★☆☆☆☆
Tres satisfaite c'est toujours un plaisir de commander chez vous
Stéphanie L.
purchased on 29/06/2024
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1
/5
★☆☆☆☆
I would like to send the soap back but get no reply
Kimberley K.
purchased on 28/06/2024
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1
/5
★☆☆☆☆
I did not receive my order an incident has been opened, pending
Alexandra D.
purchased on 28/06/2024
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1
/5
★☆☆☆☆
Never received my order
Leonie E.
purchased on 29/06/2024
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1
/5
★☆☆☆☆
I have not received my goods.
Linda W.
purchased on 30/06/2024
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1
/5
★☆☆☆☆
Poor customer service, does not get in touch after defective order
Nadine E.
purchased on 29/06/2024
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1
/5
★☆☆☆☆
I have not received my order
Marwa A.
purchased on 01/07/2024
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1
/5
★☆☆☆☆
Incomplete order missing 1 item for 3 weeks no news.....
Christelle R.
purchased on 26/06/2024
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1
/5
★☆☆☆☆
I tested the peeling cream on my face and those of my 2 teenagers... no effect. Just a viscous cream and it's all useless.
Caroline B.
purchased on 27/06/2024
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1
/5
★☆☆☆☆
The promise: product offered with delivery costs only; the so-called delivered order never arrived and the only response is "we'll ask the carrier"....
Flore B.
purchased on 26/06/2024
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1
/5
★☆☆☆☆
Error between what I ordered and what I received. return made but no news....
Soizick L.
purchased on 25/06/2024
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1
/5
★☆☆☆☆
Order has not yet arrived.
Sandra G.
purchased on 23/06/2024
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1
/5
★☆☆☆☆
Super shampoo and mask
Danielle D.
purchased on 22/06/2024
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1
/5
★☆☆☆☆
Products make my face itch
Priscille C.
purchased on 23/06/2024
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