/10
★★★★★
based on 1195 reviews published
★★★★★
based on 1195 reviews published
Latest customer reviews
5
/5
★★★★★
Very good product
Claude S.
purchased on 16/03/2025
Translated review
5
/5
★★★★★
Very good products
Nathalie D.
purchased on 19/03/2025
Translated review
5
/5
★★★★★
The truffles were very fresh upon arrival (firm and without any fermentation smell) and excellent to taste. However, I would have liked there to be a moisture absorber in the plastic - as was the case with my previous orders.
Stéphane R.
purchased on 17/03/2025
Translated review
5
/5
★★★★★
Perfect!!!
Emmanuelle M.
purchased on 10/03/2025
Translated review
5
/5
★★★★★
As usual, excellent quality product, as ordered, perfectly packaged and delivered on time. Nothing to say and great satisfaction.
Chantal V.
purchased on 05/03/2025
Translated review
5
/5
★★★★★
Excellent follow-up and after-sales service
Stéphane J.
purchased on 05/03/2025
Translated review
5
/5
★★★★★
A beautiful fragrance. Thank you very much. Do you still have some?
Régis A.
purchased on 05/03/2025
Translated review
5
/5
★★★★★
Fast delivery, perfect packaging and high quality product.
Valéry B.
purchased on 27/02/2025
Translated review
5
/5
★★★★★
As always, super fast and well-protected shipment. Quality truffles, interesting choice of quantities. On the other hand, Chronofresh delivers whenever it wants; it's a pain.
Sophie M.
purchased on 05/03/2025
Translated review
5
/5
★★★★★
A VERY FAIR PRICE FOR A VERY GOOD PRODUCT
Jean Francois T.
purchased on 04/03/2025
Translated review
3
/5
★★★☆☆
Late delivery.
Brigitte P.
purchased on 01/03/2025
Translated review
5
/5
★★★★★
Always perfect 👍
François M.
purchased on 27/02/2025
Translated review
5
/5
★★★★★
Perfect
Leonardelli S.
purchased on 26/02/2025
Translated review
5
/5
★★★★★
Very good product
Isabelle L.
purchased on 26/02/2025
Translated review
5
/5
★★★★★
As truffle fans, we were very satisfied with the product. The delivery also went very well (packaging and speed).
Sandrine L.
purchased on 27/02/2025
Translated review
5
/5
★★★★★
Impeccable
David L.
purchased on 26/02/2025
Translated review
5
/5
★★★★★
Very good
Philippe D.
purchased on 26/02/2025
Translated review
3
/5
★★★☆☆
For 50 g =3 truffles: you could have used 12 peas An option with the number of truffles would be useful...
H K.
purchased on 24/02/2025
Translated review
Answer from Plantin
Hello, and thank you for your feedback!
5
/5
★★★★★
Perfect!
Marie Jose Et Claude C.
purchased on 24/02/2025
Translated review
3
/5
★★★☆☆
Tasteless truffle
Constant G.
purchased on 24/02/2025
Translated review
5
/5
★★★★★
Very good, nothing to complain about the only thing is the delivery which gives you a little late the range of delivery times.
Marc S.
purchased on 23/02/2025
Translated review
4
/5
★★★★☆
The truffles had little taste.
Jean-pierre G.
purchased on 22/02/2025
Translated review
5
/5
★★★★★
Delicious
Dominique L.
purchased on 23/02/2025
Translated review
5
/5
★★★★★
No complaints about either the quality of the product or the delivery time. Excellent experience.
Anne D.
purchased on 19/02/2025
Translated review
5
/5
★★★★★
This delivery was fine, I had gone a long time without ordering due to disappointing deliveries.
Christian D.
purchased on 19/02/2025
Translated review
5
/5
★★★★★
Good product and well scented.
Didier H.
purchased on 19/02/2025
Translated review
1
/5
★☆☆☆☆
Very good product, many thanks
Michel S.
purchased on 18/02/2025
Translated review
5
/5
★★★★★
Very satisfied with the fresh truffles I received! What a delight! Very serious, I recommend Plantin and now know where to buy my fresh truffles and truffle products.
Viviane M.
purchased on 19/02/2025
Translated review
5
/5
★★★★★
Very good contact . Very efficient . All positive . Thank you
Eric P.
purchased on 17/02/2025
Translated review
1
/5
★☆☆☆☆
The truffles were tasteless.
Philippe L.
purchased on 16/02/2025
Translated review
Answer from Plantin
Sir,
We are sorry to hear that your experience did not live up to your expectations. The quality of our truffles is a priority, and we take your comment very seriously.
Our customer service is available Monday to Saturday, 10am to 12pm and 1:30pm to 6:30pm. We would have liked to have had the opportunity to talk to you beforehand, so that we could better understand your feelings and come up with a solution.
Rest assured that we will pass on your feedback to our team to analyze the situation. Please do not hesitate to contact us directly, we would be delighted to discuss the matter with you.
Best regards,
The Plantin Team
We are sorry to hear that your experience did not live up to your expectations. The quality of our truffles is a priority, and we take your comment very seriously.
Our customer service is available Monday to Saturday, 10am to 12pm and 1:30pm to 6:30pm. We would have liked to have had the opportunity to talk to you beforehand, so that we could better understand your feelings and come up with a solution.
Rest assured that we will pass on your feedback to our team to analyze the situation. Please do not hesitate to contact us directly, we would be delighted to discuss the matter with you.
Best regards,
The Plantin Team