/10
★★★★★
based on 1195 reviews published
★★★★★
based on 1195 reviews published
Latest customer reviews
5
/5
★★★★★
Great products (olive oil with truffles, dried porcini mushrooms), efficient packaging, user-friendly site.
Jean Raymond C.
purchased on 19/01/2024
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Answer from Plantin
Hello, Thank you for your comment. Feedback from our customers is very valuable. Wishing you an excellent day. Sincerely, Céline Defachelles
5
/5
★★★★★
Well, on the whole, the thing that's a bit annoying is that every time you click on a product and go back, it takes you back to the first product in the list at the very top, on the 1st page, so it's very long and discouraging.
Nathalie L.
purchased on 11/01/2024
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Answer from Plantin
Hello, Thank you for your comment. This type of information is very valuable to us in improving the user experience of our website. Have a nice day. Sincerely, La Maison Plantin
3
/5
★★★☆☆
No taste, I don't recommend
Romain B.
purchased on 09/09/2023
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Answer from Plantin
Hello Sir, We are very sorry to hear about your disappointment with your order. Can you tell us more about the products concerned, as your order was quite varied? I remain at your disposal for any further information and wish you an excellent day. Yours sincerely, La Maison Plantin
2
/5
★★☆☆☆
No taste
Michel J.
purchased on 15/12/2023
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Answer from Plantin
Hello, can you please tell me how many people you used this jar for? I see that you bought a 15g jar and a 30g jar of extra brushed truffles. For information, we recommend 15g for a dish for 1 person maximum, as the heat treatment (appertization) will have annihilated the truffle's aromas, so it's all the more important to respect this weight. We regret that your experience with this product did not live up to your expectations. If you like black truffles, you're probably used to eating them fresh. However, this product is appertized, having undergone two heat treatments in order to preserve the truffles for several years. These truffles are therefore cooked, with organoleptic qualities quite different from those of fresh truffles. You'll also have noticed that their appearance is very different from that of fresh truffles: the flesh of appertized truffles is black, with no marbling. This appertization also affects the smell: when opened, there is generally little or no smell, which is normal. Similarly, we tend to consume truffle-derived products that are flavored (oils, salts, etc.); as such, they will be much stronger in taste than the raw truffle, which remains subtle and light on the palate. It's also important to point out that this is a product that needs to be worked on: the smell and taste of these canned truffles develop when they come into contact with heat, or when they are infused in a fatty substance (butter or cheese, for example), hence the need to add them to a hot dish at the last moment, just before serving, or to let them infuse in the fatty substance for 24 to 48 hours before eating. They should never be added at the beginning or in the middle of cooking, for example, as this will destroy all their flavor. I hope these explanations have given you the answers to your questions, and we remain at your disposal should you have any further requests or queries. I wish you an excellent day. Sincerely, La Maison Plantin
5
/5
★★★★★
Very good
Thierry K.
purchased on 31/08/2023
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5
/5
★★★★★
Very good nothing to say
Jeanfrancois B.
purchased on 05/09/2023
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5
/5
★★★★★
Very good products delivered quickly.
Christophe M.
purchased on 05/09/2023
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5
/5
★★★★★
Fine
Simonne Z.
purchased on 29/09/2023
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5
/5
★★★★★
Very good products! Very good site, easy and clear! Fast delivery!
Corine W.
purchased on 28/08/2023
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5
/5
★★★★★
Everything is perfect: the products, the packaging and the shipping.
Bernard D.
purchased on 20/01/2024
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2
/5
★★☆☆☆
Very unconvincing first purchase, as the fresh truffles were a huge disappointment, with little smell and no flavour.
Florence B.
purchased on 17/01/2024
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4
/5
★★★★☆
For the moment, I've only tasted the "carpaccio de truffes d'été 49% BIO" but that's not the one I'll remember. My next tasting will be the "carpaccio de truffes d'été, aromatisé" which I also bought.
Claire D.
purchased on 18/01/2024
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5
/5
★★★★★
Well-designed site, easy, clear navigation.
Jean-christophe D.
purchased on 16/01/2024
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5
/5
★★★★★
Fast shipping and very well packaged. Excellent quality products.
David B.
purchased on 19/01/2024
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5
/5
★★★★★
I am satisfied with the navigation on the site. I have received my order. Now all I have to do is taste it and ask any questions I may have. Sincerely MHC.
Marie-hélène C.
purchased on 19/01/2024
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5
/5
★★★★★
Top quality, very professional service, I'm very happy with my order.
Bertrand A.
purchased on 18/01/2024
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Jean-roch L.
purchased on 18/01/2024
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4
/5
★★★★☆
Of course everything including delivery
Jean-dominique P.
purchased on 18/01/2024
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5
/5
★★★★★
Quality, trouble-free home
Boris T.
purchased on 17/01/2024
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5
/5
★★★★★
Easy to use and one of the few to offer the products I was looking for
Denis T.
purchased on 08/01/2024
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5
/5
★★★★★
This is the second time I've ordered and frankly nothing to complain about, delivery has been very fast each time, they're very responsive when you need advice. Site to recommend without hesitation.
Francoise F.
purchased on 15/01/2024
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5
/5
★★★★★
Perfect service and delivery. Nothing to say
Laurent Z.
purchased on 15/01/2024
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5
/5
★★★★★
Top quality,very satisfied
Frederic R.
purchased on 15/01/2024
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3
/5
★★★☆☆
Disappointed with the quality of the truffles
Christian R.
purchased on 07/01/2024
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5
/5
★★★★★
Outstanding logistics, highly efficient processing, quality products
Bernard G.
purchased on 14/01/2024
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5
/5
★★★★★
Very good product I highly recommend
Pierre D.
purchased on 29/12/2023
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5
/5
★★★★★
Always on top.
Michel S.
purchased on 02/01/2024
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4
/5
★★★★☆
Good but chronofresh is not up to scratch Unfounded delivery problem for my previous order.
Nanou P.
purchased on 05/01/2024
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5
/5
★★★★★
Very good I recommend
Nathalie M.
purchased on 27/12/2023
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5
/5
★★★★★
Order received on time Well packaged Very fragrant vacuum-packed truffles
Claudine S.
purchased on 26/12/2023
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