/10
★★★★★
based on 927 published reviews
★★★★★
based on 927 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Good smell, too bad that for the price, my three truffles were bitten by worms, which left holes when I cut them.
Acheteur Vérifié
purchased on 07/12/2021
Translated review
3/5
★★★☆☆
Fresh truffle disappointing but fast, efficient delivery service
Acheteur Vérifié
purchased on 01/12/2021
Translated review
3/5
★★★☆☆
There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.
Acheteur Vérifié
purchased on 02/11/2021
Translated review
3/5
★★★☆☆
I had already bought your truffles on Veepee this winter and they were excellent... However, this time I'm disappointed because their taste has nothing to do with truffles... I think it was too late in the season... however this site is serious, orders sent very quickly in a protective package. I'll be ordering from this site again, but only at the end of December or in January.
Acheteur Vérifié
purchased on 25/03/2021
Translated review
3/5
★★★☆☆
Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony
Acheteur Vérifié
purchased on 18/03/2021
Translated review
3/5
★★★☆☆
La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux
Acheteur Vérifié
purchased on 03/03/2021
Translated review
3/5
★★★☆☆
Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.
Acheteur Vérifié
purchased on 23/02/2021
Translated review
3/5
★★★☆☆
The order placed on Friday and delivered on Wednesday was actually too long.
Acheteur Vérifié
purchased on 12/02/2021
Translated review
2/5
★★☆☆☆
Size of truffles shipped: Between 50 and 100 grams (written on the site, my order 100g), I received 4 truffles! problem with chronofraiche who called me 3 days in a row to tell me there was a delivery problem (nice) address error (my fault, I had not checked the delivery address but there is a cell phone, no call! I made up for it the next day after contacting your - professional - customer service department, but in the end I'm disappointed - the flavour isn't up to scratch, I've eaten much better with other producers, is it the size? the delivery times? The packaging is supposed to be a micro-perforated bag, I have my doubts about this. In any case, I wouldn't recommend your products in such conditions. Cdt JT
Acheteur Vérifié
purchased on 05/02/2021
Translated review
3/5
★★★☆☆
One of the truffles was too ripe or not ripe enough... Disappointment
Acheteur Vérifié
purchased on 08/02/2021
Translated review
3/5
★★★☆☆
Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.
Acheteur Vérifié
purchased on 24/01/2021
Translated review
2/5
★★☆☆☆
I ate the truffle brouillade, which had no taste whatsoever. When I opened the jar, I sniffed the smell, and I didn't smell anything, whereas the truffle has a strong smell all its own. I think the cream spoils the flavor of the truffle, which is far too weak in this container. I'll never recommend this product. I don't even know if I'll use the 2nd bottle I received.
Acheteur Vérifié
purchased on 14/01/2021
Translated review
3/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 26/12/2020
Translated review
3/5
★★★☆☆
Fair
Acheteur Vérifié
purchased on 07/11/2020
Translated review
3/5
★★★☆☆
Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.
Acheteur Vérifié
purchased on 22/11/2020
Translated review
3/5
★★★☆☆
And I still haven't had any feedback from my contact with customer service about the little delivery problem.
Acheteur Vérifié
purchased on 08/12/2020
Translated review
3/5
★★★☆☆
Easy site navigation, fast delivery, well-packaged products
Acheteur Vérifié
purchased on 04/12/2020
Translated review
2/5
★★☆☆☆
2 stars because the deliveryman, who called me on a masked line without leaving a message, clearly threw the parcel onto my balcony, without my being at home. The contents of the parcel could have been broken; being on the first floor, the parcel could have been stolen.
Nothing negative to say about the site or the service provided by PLANTIN.
Acheteur Vérifié
purchased on 24/11/2020
Translated review
Answer from
Plantin
Hello, Thank you for your feedback. We are happy that you were satisfied with our products.
However, we are sorry that you had this bad experience with the delivery man and we will pass it on to the relevant department.
Sincerely, PLANTIN Customer Service
However, we are sorry that you had this bad experience with the delivery man and we will pass it on to the relevant department.
Sincerely, PLANTIN Customer Service
3/5
★★★☆☆
Hello lack of fragrance I find is it due to the early season or the caliber? Sincerely
Acheteur Vérifié
purchased on 24/11/2020
Translated review
3/5
★★★☆☆
Delivery on time, read on and you'll understand.
Acheteur Vérifié
purchased on 24/09/2020
Translated review
3/5
★★★☆☆
20/20
Acheteur Vérifié
purchased on 16/03/2020
Translated review