/10
★★★★★
based on 1192 reviews published
★★★★★
based on 1192 reviews published
Latest customer reviews
5
/5
★★★★★
You need to be or have someone available because delivery is often delayed
Kilian C.
purchased on 23/01/2025
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5
/5
★★★★★
Great
Odile P.
purchased on 18/01/2025
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5
/5
★★★★★
Very good
Jean-louis R.
purchased on 21/01/2025
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5
/5
★★★★★
Everything went smoothly
Maciej P.
purchased on 21/01/2025
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5
/5
★★★★★
Good and trouble-free
Christian D.
purchased on 20/01/2025
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5
/5
★★★★★
Perfect truffles, fast delivery
Annick D.
purchased on 19/01/2025
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5
/5
★★★★★
Very good products fast delivery
Muriel R.
purchased on 15/01/2025
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5
/5
★★★★★
Marvellous products, never disappointed, excellent welcome and judicious telephone advice in the store, very good house.
Florence C.
purchased on 17/01/2025
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5
/5
★★★★★
Consistent melano quality Exemplary delivery quality
Jean-jacques B.
purchased on 19/01/2025
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5
/5
★★★★★
Fast, efficient
Sebastien D.
purchased on 19/01/2025
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5
/5
★★★★★
Fast shipping, careful packaging
Hervé M.
purchased on 19/01/2025
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3
/5
★★★☆☆
I've already ordered truffles several times online and this time I'm very disappointed, especially as I'd opted for the EXTRA quality. The smell was fine, but the taste was very disappointing considering the price. And the packaging wasn't exceptional either. For the same price or even less, I can find it in shops in Belgium. DON'T FORGET YOUR TYPE OF PRODUCT.
Vincent D.
purchased on 16/12/2024
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Answer from Plantin
Hello Sir, thank you for taking the time to leave your comment. We are surprised to read that you chose the quality of your truffles knowing that we do not offer the option on our website. The term "extra" simply refers to the visual aspect of the truffle, which must be round and regular enough to be defined as an extra quality truffle. In no way does this affect the taste and fragrance of the fresh truffle. Packaging is the most conventional for fresh truffles. It's all about keeping the product, which is perishable, in suitable packaging for transport, nothing more. Don't forget that we have a customer service team available by e-mail or telephone during store opening hours to answer your questions and find a solution. Sincerely, The Plantin Team
5
/5
★★★★★
Completely perfect!
Juergen A.
purchased on 04/01/2025
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5
/5
★★★★★
Excellent, I highly recommend
Charles A.
purchased on 26/11/2024
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5
/5
★★★★★
Fine
Ching-hua H.
purchased on 15/01/2025
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5
/5
★★★★★
Again very tasteful products!
Uwe K.
purchased on 16/01/2025
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5
/5
★★★★★
Impeccable transaction
Jean-brice D.
purchased on 14/01/2025
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2
/5
★★☆☆☆
Tasteless truffles. Very disappointing at this price.
Carine L.
purchased on 15/01/2025
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Answer from Plantin
Hello Madam, we're sorry to hear about your disappointment. We have tried to contact you several times without success. Our customer service is available by phone and e-mail if you wish to discuss this matter. Have a nice day, the Plantin team
5
/5
★★★★★
Quality truffles delivered in express time
Jerome T.
purchased on 15/01/2025
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5
/5
★★★★★
Very good products as usual. I am completely satisfied with my order.
Marie D.
purchased on 12/01/2025
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5
/5
★★★★★
Very large house, which I knew when I was still a professional caterer, but this is my first experience as a private individual, perfect.
Bruno F.
purchased on 09/01/2025
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5
/5
★★★★★
Always excellent products; fast, careful delivery.
Sabrina G.
purchased on 08/01/2025
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5
/5
★★★★★
Fast, careful delivery Very good product
Stéphanie L.
purchased on 09/01/2025
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5
/5
★★★★★
At the top
Blaise V.
purchased on 09/01/2025
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5
/5
★★★★★
Freshness, quality, perfect transport and delivery
Cecile R.
purchased on 07/01/2025
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5
/5
★★★★★
Good quality products
Pascal G.
purchased on 07/01/2025
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5
/5
★★★★★
Delicious product, pleasant site to navigate with advice and recipe ideas, fast and careful delivery. I recommend it!
Carole B.
purchased on 04/01/2025
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2
/5
★★☆☆☆
Hello, As I reported to customer service, the truffles I received were beautiful but lacked smell and flavor. I usually buy Melanosporum from Plantin, and all my guests were disappointed. I regret Plantin's lack of commercial gesture.
Pierre V.
purchased on 03/01/2025
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Answer from Plantin
Hello Sir, we're sorry and surprised to read your comment. We did indeed make a gesture towards you, even if it obviously didn't suit you. We remain at your disposal to discuss any issues you may have. Have a nice day, the Plantin team
5
/5
★★★★★
I order from you every year, so I'm pleased with the fast delivery.
Celine G.
purchased on 06/01/2025
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5
/5
★★★★★
Everything is perfect!
Janna H.
purchased on 05/01/2025
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