/10
★★★★★
based on 1490 reviews published
★★★★★
based on 1490 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
A little disappointed with this site. 1st order placed but shoes received are too small. Returns at our expense. Exchange requests take longer to process, we are encouraged to place a new order to get the next size up but we have to pay shipping again. I wouldn't repeat the experience. It's a pity because the shoes are of good quality.
Julie L.
purchased on 28/11/2023
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Answer from Protennis
Hello Julie, thank you for your review. We are very sorry that your first experience on our site did not live up to your expectations. We take your comments into account and are constantly working to improve our service. We look forward to satisfying you on your next visit to Protennis. Please do not hesitate to contact us should you require any assistance. We look forward to hearing from you. Sincerely, the Protennis team.
2
/5
★★☆☆☆
The prices are correct when they are on special offer, but when it comes to returns, which are at the customer's expense, this needs to be reviewed!
Vang-tchong L.
purchased on 25/11/2023
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Answer from Protennis
Hello Vang-tchong, thank you for your review of Protennis.
We are aware that return shipping costs can be an inconvenience for our customers. However, this is clearly specified in our T&Cs. We sincerely appreciate your feedback and hope you will continue to take advantage of our promotional offers. Thank you for your confidence and see you soon on Protennis.
We are aware that return shipping costs can be an inconvenience for our customers. However, this is clearly specified in our T&Cs. We sincerely appreciate your feedback and hope you will continue to take advantage of our promotional offers. Thank you for your confidence and see you soon on Protennis.
3
/5
★★★☆☆
Return policy unfortunately very difficult.
Maximilian C.
purchased on 22/11/2023
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Answer from Protennis
Hello, we are sorry that you find our return policy difficult. You can find all the information you need on our frequently asked questions page. We wish you an excellent day and hope to see you soon on our site. Best regards, the ProTennis team
3
/5
★★★☆☆
Correct
Laurent F.
purchased on 19/11/2023
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Answer from Protennis
Thank you Laurent for your feedback. We are pleased that our Protennis site was able to meet your expectations in a satisfactory manner. Thank you again for your confidence, and see you soon on Protennis.
3
/5
★★★☆☆
Fast delivery Product conforms Payment easy to use
Patrick G.
purchased on 18/11/2023
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Answer from Protennis
Thank you for your feedback, Patrick. We are delighted that you appreciated the speed of delivery, the conformity of the product and the simplicity of payment on our Protennis site. We are constantly working to provide quality service to our customers. We wish you an excellent day! The ProTennis team
3
/5
★★★☆☆
Delay of more than one week not announced on the site at the time of purchase.
Olivier B.
purchased on 11/11/2023
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Answer from Protennis
Hello OLIVIER, thank you for your review of our Protennis website. We apologize for the longer-than-expected delivery time. We will do our best to improve our communication on this subject in the future. Your feedback is invaluable to us as it helps us to continually improve. Thank you again and have a nice day! The ProTennis team
2
/5
★★☆☆☆
The description stated that there was room for 2 snowshoes in the bag, but I can only fit one snowshoe in the sheath supplied...
Jean-sébastien B.
purchased on 13/11/2023
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Answer from Protennis
Hello, product information is provided directly by the Babolat brand. We are sorry to hear that the product did not meet your requirements, we will pass on the information to the brand. Sincerely, The ProTennis team