/10
★★★★★
based on 193 reviews published
★★★★★
based on 193 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I returned the unit as it was not as advertised. I received the price of the unit but not the shipping cost in either direction.
Lane F.
purchased on 25/06/2024
Answer from SailProof
Hi! Conditions of return and refund in the EU are clear. You are integrally refunded (except shipping costs) if you return in the 14 days an unused device, in his original packaging. You returned it after using it more than 2 months and still we refunded the total value, except the shipping costs. There was an issue with the GPS in this batch of tablets, that we solved through a firmware update just after you returned it. For the rest, you'll understand that comments like below doesn't have anything to do with the way our tablet is advertised: "the keyboard has no back arrow (<). Just like an IPad." (this is just a setting ??) or "the Navionics menu screen does not rotate (the chart screen does rotate so you can have it in landscape mode) so we can only mount it in its vertical position." (issue that has nothing to do with our tablet, but with the way you set your display up).
1
/5
★☆☆☆☆
Despite purchasing a second battery, by optimizing the settings, the autonomy when using Navionics and the NKE interface is 4 hours. Moreover, the tablet absorbs moisture, which is unfortunate for a nautical tablet.
Sylvie H.
purchased on 03/10/2024
Translated review
Answer from SailProof
Hello, the autonomy is stated on our website for this SP10AS model, and it is further reduced here by the interface with the NKE central unit. A 1000 nits screen consumes a lot (2.5 to 3 times) more than a traditional screen, and the screen accounts for more than 80% of the total consumption. That is why we emphasize in our communications the need to adopt certain energy-saving methods. We have since improved this (6.5 hours for the SP10S/X) and added a waterproof charging port for those who wish to keep the screen constantly on. Furthermore, no, the tablet does not
1
/5
★☆☆☆☆
It records my track but more often than not it does not show my current speed . For the money not impressed.
Calum I.
purchased on 23/12/2023
Answer from SailProof
Hi Calum,
I'm a bit astonished that you never opened a support ticket about this. Moreover, I'm not sure that this issue is due to the tablet itself. Could you open a ticket on our support page and we'll come back to you asap?
I'm a bit astonished that you never opened a support ticket about this. Moreover, I'm not sure that this issue is due to the tablet itself. Could you open a ticket on our support page and we'll come back to you asap?