/10
★★★★★
based on 103 published reviews
★★★★★
based on 103 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
A lot of delays. I concede, however, that information about the delay has been circulated, and that my schedule constraints have been taken into account.
Xavier R.
purchased on 17/03/2024
Translated review
Answer from
SailProof
Hello, 2/5 is still tough. We did our utmost (and you came before other customers) to get you the tablet in time for your departure, and you say the product is good, I think we deserved better.
3/5
★★★☆☆
Le support de tablette est mal conçu pour la tablette 10pces , bug dans l'utilisation de météoconsult
Robin B.
purchased on 03/04/2024
Answer from
SailProof
Bonjour,
qu'entendez-vous par "mal conçu" ? Il n'est évidemment pas conçu explicitement pour la tablette, c'est un support universel de la firme Scanstrut.
Quant à l'application meteoconsult, s'il y a un bug, ce n'est peut-être pas la tablette qu'il faut incriminer d'office. Nous installons un Android le plus proche possible de la version publiée par Google et il a la certification GMS de Google. Quoiqu'il en soit, je suis étonné que vous nous attribuiez une note négative sans même avoir contacté notre support...
qu'entendez-vous par "mal conçu" ? Il n'est évidemment pas conçu explicitement pour la tablette, c'est un support universel de la firme Scanstrut.
Quant à l'application meteoconsult, s'il y a un bug, ce n'est peut-être pas la tablette qu'il faut incriminer d'office. Nous installons un Android le plus proche possible de la version publiée par Google et il a la certification GMS de Google. Quoiqu'il en soit, je suis étonné que vous nous attribuiez une note négative sans même avoir contacté notre support...
2/5
★★☆☆☆
No way of getting advice despite my requests
Patrick D.
purchased on 13/01/2024
Translated review
Answer from
SailProof
Hello,
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.
we responded to your request within 24 hours. We then emailed you again because you hadn't reacted and said you hadn't received anything. We therefore sent you our reply again. I don't know what more we can do... It's always a good idea to check your spam folder and, if there are any concerns, whitelist our address.
3/5
★★★☆☆
I received the wrong tablet, got offered a discount and kept what I received. The tablet has issues with battery overheating. Not resolved yet. When using polarized sunglasses, you can't see anything on the screen.
Sonja H.
purchased on 25/11/2023
Answer from
SailProof
Hi Sonja,
we never received an answer to our last message. We asked you to do some check regarding overheating (as it is possible that a message is displayed under certain conditions, but till 60˚c, our tablets will never shut down) and were waiting for your answer before going further.
Regarding polarized sunglasses, it's not right to say that you can't see anything. You can see it in landscape, but not portrait mode, as very often with LCD screens. Anyway, we were ready to offer you to change for our new model which is fully compatible with polarized sunglasses; but, as said, we were waiting for your answer first.
Jean-Michel
we never received an answer to our last message. We asked you to do some check regarding overheating (as it is possible that a message is displayed under certain conditions, but till 60˚c, our tablets will never shut down) and were waiting for your answer before going further.
Regarding polarized sunglasses, it's not right to say that you can't see anything. You can see it in landscape, but not portrait mode, as very often with LCD screens. Anyway, we were ready to offer you to change for our new model which is fully compatible with polarized sunglasses; but, as said, we were waiting for your answer first.
Jean-Michel