/10
★★★★★
based on 434 reviews published
★★★★★
based on 434 reviews published
Latest customer reviews
5
/5
★★★★★
Product received very quickly (2 days) very good packaging product like a jewelry box. Just beautiful. Thank you, I recommend this site 100%.
Hassna R.
purchased on 20/08/2024
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5
/5
★★★★★
4sur5 de germer elle commence a pousser j'avais déjà pris de la b45 une merveille elle est en fin de floraison j'ai hâte de la goûter
Mickael M.
purchased on 15/08/2024
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1
/5
★☆☆☆☆
The seeds were placed on damp kitchen paper. Both seeds opened to 2 cm outside and I placed them in pressed peat jiffys. I placed it inside the tent with a temperature between 23º and 25º, with a humidity of 56%. I waited about 8 days, with the jiffys inside the grow tent. They didn't germinate and when I opened the jiffys to see what had happened, the seeds were simply crumbled inside. I've been growing for 12 years and this has never happened to me. I didn't take any photos because I couldn't see anything. I left it to the discretion of Silent Seeds support and in addition to doubting me, they insinuated in an email that I was a liar. I don't accept this and have threatened legal action. I'm entitled to my opinion and I haven't asked for anything in return. Thank you and best regards
José P.
purchased on 20/07/2024
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Answer from Silent Seeds
Hello José, I hope you're well, firstly this is neither the place nor the place to resolve this, as I told you to write to us directly at this address [email protected], so that we can communicate effectively together on this subject and ultimately potentially glimpse an advantageous resolution for you. "Avis Garantis" is an opinion and rating platform, not an after-sales service, thank you for your understanding.
Regarding all your explanations, I'm willing to believe in your good faith, but I absolutely need visual elements to support the declarative part and be able to definitively consider a replacement in due form. I didn't mean to imply that you're a liar, but if there's no proof of the facts, there will be no replacement. We have warranty and replacement conditions that are strictly identical to those of other sectors that sell products. If the product purchased is faulty, you have to provide us with proof, and if our responsibility is proven, we replace it without the slightest problem. It seems easy and logical to understand, so follow these basic rules and you'll get what you expect. We thank you for your understanding of the situation. Looking forward to receiving the requested documents, we wish you an excellent weekend. Damien, Silent Seeds Team.
Regarding all your explanations, I'm willing to believe in your good faith, but I absolutely need visual elements to support the declarative part and be able to definitively consider a replacement in due form. I didn't mean to imply that you're a liar, but if there's no proof of the facts, there will be no replacement. We have warranty and replacement conditions that are strictly identical to those of other sectors that sell products. If the product purchased is faulty, you have to provide us with proof, and if our responsibility is proven, we replace it without the slightest problem. It seems easy and logical to understand, so follow these basic rules and you'll get what you expect. We thank you for your understanding of the situation. Looking forward to receiving the requested documents, we wish you an excellent weekend. Damien, Silent Seeds Team.
5
/5
★★★★★
Hello, yes, I am satisfied with my order, received on time, with the desired seeds. Thank you very much.
Pascal H.
purchased on 08/08/2024
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5
/5
★★★★★
Order received quickly, discreet packaging, perfect
Stéphane H.
purchased on 04/08/2024
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1
/5
★☆☆☆☆
One seed in 5 germinated.
Olivier C.
purchased on 06/08/2024
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Answer from Silent Seeds
Hello Olivier, I hope you're well. Please contact us directly at [email protected] with a clear explanation of what happened (method used + climatic parameters concerning humidity and temperature, day and night). It is also imperative that you provide us with supporting visual evidence so that we can consider any possible replacement. We therefore invite you to contact our team first, as complaining here directly will not solve the problem. It's important to understand that in order to win a case in this type of situation, it's necessary to send us all the information mentioned above and to demonstrate the chronology of the facts with evidence, and if our responsibility is clearly proven, then we'll replace the defective products without the slightest problem. We are well known for our honesty and generosity. Thank you for your understanding. Have a nice day. Damien, Silent Seeds Team.
3
/5
★★★☆☆
6 out of 10 seeds germinated well. More comments later ...
Geoffrey R.
purchased on 06/08/2024
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Answer from Silent Seeds
Hello Geoffrey, I hope you're well. Please contact us directly at [email protected] with a clear explanation of what happened (method used + climatic parameters concerning humidity and temperature, day and night). It is also imperative that you provide us with supporting visual evidence so that we can consider any possible replacement. We therefore invite you to contact our team first, as complaining here directly will not solve the problem. It's important to understand that in order to win a case in this type of situation, it's necessary to send us all the information mentioned above and to demonstrate the chronology of the facts with evidence, and if our responsibility is clearly proven, then we'll replace the defective products without the slightest problem. We are well known for our honesty and generosity. Thank you for your understanding. Have a nice day. Damien, Silent Seeds Team.
5
/5
★★★★★
Perfect
Raph G.
purchased on 04/08/2024
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5
/5
★★★★★
Everything ok
Eduard B.
purchased on 31/07/2024
5
/5
★★★★★
Fast, quality service
Regis M.
purchased on 28/07/2024
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5
/5
★★★★★
Very happy with my order and the seed offered is top notch
Jerome H.
purchased on 27/07/2024
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5
/5
★★★★★
Always quality 👍
Guillaume F.
purchased on 23/07/2024
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5
/5
★★★★★
Excellent presentation and conditioning, discreet packaging, fast delivery. they will germinate in September. When ready, I will comment on silent seeds.
Martins A.
purchased on 26/07/2024
5
/5
★★★★★
Fine
Franck M.
purchased on 16/07/2024
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2
/5
★★☆☆☆
Careful packaging and dispatch, but not a single seed germinated.
Leonard F.
purchased on 12/07/2024
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Answer from Silent Seeds
Hello Leonard, I hope you're well. Please contact us directly at [email protected] with a clear explanation of what happened (method used + climatic parameters for humidity and temperature, day and night). It is also imperative that you provide us with supporting visual evidence so that we can consider any possible replacement. We therefore invite you to contact our team first, as complaining here directly will not solve the problem. It's important to understand that in order to win a case in this type of situation, it's necessary to send us all the information mentioned above and to demonstrate the chronology of the facts with evidence, and if our responsibility is clearly proven, then we'll replace the defective products without the slightest problem. We are well known for our honesty and generosity. Thank you for your understanding. Have a nice day. Damien, Silent Seeds Team.
1
/5
★☆☆☆☆
Seeds never germinated, please suggest a solution thanks!!!!!
Alexandre R.
purchased on 01/07/2024
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Answer from Silent Seeds
Hello Alexandre, I hope you're well. Please contact us directly at [email protected] with a detailed explanation of what happened (method used + climatic parameters concerning humidity and temperature, day and night). It is also imperative that you provide us with supporting visual evidence so that we can consider any possible replacement. We therefore invite you to contact our team first, as complaining here directly will not solve the problem. It's important to understand that in order to win a case in this type of situation, it's necessary to send us all the information mentioned above and to demonstrate the chronology of the facts with evidence, and if our responsibility is clearly proven, then we'll replace the defective products without the slightest problem. We are well known for our honesty and generosity. Thank you for your understanding. Have a nice day. Damien, Silent Seeds Team.
5
/5
★★★★★
Excellent
Franky V.
purchased on 02/07/2024
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5
/5
★★★★★
Good service! Stay tuned!
Denis L.
purchased on 29/06/2024
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5
/5
★★★★★
Le top
Cyril D.
purchased on 23/06/2024
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5
/5
★★★★★
Le top
Remi D.
purchased on 21/06/2024
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1
/5
★☆☆☆☆
On 30 seeds only 10 germinated and on 3 of B45 none germinated.
Ilya Y.
purchased on 01/06/2024
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Answer from Silent Seeds
Hello Ilya, I hope you're well. Please contact us quickly by e-mail ([email protected]), so that we can analyze the situation together and better understand what really happened. In order to consider a replacement of the defective products, it is imperative that you send us photos of the defective products, and give us precise information concerning the climatic conditions, such as the material or the method used. Thank you for your understanding, have a nice day and best regards. Damien, Silent Seeds Team
1
/5
★☆☆☆☆
Ich habe mein Paket nicht erhalten
Markus B.
purchased on 12/06/2024
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Answer from Silent Seeds
Hello Markus,
I hope you are well, it seems to me that everything has been resolved correctly in your favor for quite some time, have a nice day and best regards
I hope you are well, it seems to me that everything has been resolved correctly in your favor for quite some time, have a nice day and best regards
4
/5
★★★★☆
I didn't receive the seeds as a gift with my order... but otherwise it's quality.
Nicolas G.
purchased on 08/06/2024
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5
/5
★★★★★
Very good work
Mounir A.
purchased on 12/05/2024
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5
/5
★★★★★
Fast delivery and good quality products.
Dominique D.
purchased on 07/06/2024
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5
/5
★★★★★
Trade part very good
Franck F.
purchased on 05/06/2024
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5
/5
★★★★★
Fast service
Ronan C.
purchased on 05/06/2024
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4
/5
★★★★☆
Very good
Benoît V.
purchased on 05/06/2024
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1
/5
★☆☆☆☆
None of the seeds germinated despite optimal germination conditions. I was very disappointed as this caused a delay in my program.
Franck W.
purchased on 05/06/2024
Translated review
Answer from Silent Seeds
Hello Franck, I hope you're well. Please contact us quickly by e-mail ([email protected]), so that we can analyze the situation together and better understand what really happened. In order to consider a replacement of the defective products, it is imperative that you send us photos of the defective products, and give us precise information concerning the climatic conditions, such as the material or the method used. Thank you for your understanding, have a nice day and best regards. Damien, Silent Seeds Team
*Final resolution= impossible because the customer didn't think to take photos of the defective products. Please remember to keep supporting visual elements (photos or videos), in order to legitimately claim the replacement of the defective products. We are always ready to help you and to bring you greater satisfaction, but to do so, please respect the precise conditions of our commercial policy.
*Final resolution= impossible because the customer didn't think to take photos of the defective products. Please remember to keep supporting visual elements (photos or videos), in order to legitimately claim the replacement of the defective products. We are always ready to help you and to bring you greater satisfaction, but to do so, please respect the precise conditions of our commercial policy.
2
/5
★★☆☆☆
The product does not conform The seeds had a germination rate of 65% Disappointed
Adrien M.
purchased on 04/06/2024
Translated review
Answer from Silent Seeds
Hello Adrien, I hope you're well. Please contact us quickly by e-mail ([email protected]), so that we can analyze the situation together and better understand what really happened. In order to consider a replacement of the defective products, it is imperative that you send us photos of the defective products, and give us precise information concerning the climatic conditions, such as the material or the method used. Thank you for your understanding, have a nice day and best regards. Damien, Silent Seeds Team
*Final resolution= impossible because the customer didn't think to take photos of the defective products. Please remember to keep supporting visual elements (photos or videos), in order to legitimately claim the replacement of the defective products. We are always ready to help you and to bring you greater satisfaction, but to do so, please respect the precise conditions of our commercial policy.
*Final resolution= impossible because the customer didn't think to take photos of the defective products. Please remember to keep supporting visual elements (photos or videos), in order to legitimately claim the replacement of the defective products. We are always ready to help you and to bring you greater satisfaction, but to do so, please respect the precise conditions of our commercial policy.