/10
★★★★★
based on 2340 reviews published
★★★★★
based on 2340 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The skis received have a broken trim on one of the bindings.
Alvaro G.
purchased on 03/01/2024
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3
/5
★★★☆☆
This isn't the first time I've ordered from skioccas. I find that it's times if it's me well than usual. The insoles have not been reconditioned to condition 2! Have next time.
Stephane M.
purchased on 21/12/2023
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Answer from Skioccas
Thank you for your review, Stephane. We are sorry that you were not satisfied with your order this time. We'll take your comments on the condition of the insoles into account and try to be more rigorous in the future. Thank you for your confidence and see you soon on Skioccas!
2
/5
★★☆☆☆
Disappointed with the value for money, we thought we were getting a bargain and realized that the skis we found for 50 euros in resort while we paid 89,90
.
.
Gael B.
purchased on 15/12/2023
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Answer from Skioccas
Hello Gael, we're sorry to hear about your disappointment with the value for money of our skis. We want to assure you that at Skioccas, we do everything we can to offer quality products at the best price. We take your feedback into account and will do our utmost to improve our offer. We hope you enjoyed your day's skiing. Best regards.
3
/5
★★★☆☆
Sav rapide On the other hand, give a rating of 4 for really damaged skis.
Eloy Y.
purchased on 06/12/2023
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Answer from Skioccas
Thank you for your feedback, I'm sorry to hear that your ski is damaged. We will do our best to check our products in the future to avoid this kind of situation and to be able to offer you only products in good condition. Thank you again for your confidence and see you soon on Skioccas.
3
/5
★★★☆☆
I bought two complete sets. The boots are in good condition but the skis are trashed, both the ones that had grade 2 and the ones that had grade 3 wear.
María R.
purchased on 30/11/2023
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2
/5
★★☆☆☆
The order arrived promptly and on time. But I bought the skis at number 1, which is supposed to be demonic, and none of this is very marked, it even has the wood and resin raised, I consider that instead of a 1 it is a 3 or a 2 at most
Carmen G.
purchased on 04/07/2023
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2
/5
★★☆☆☆
The site and delivery are correct, and the model in this size cannot be found elsewhere. However, I'm still disappointed by the degree of wear. Advertised as level 1 wear (excellent condition), the skis show numerous chips on the silkscreen.
Matthieu D.
purchased on 13/05/2023
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Answer from Skioccas
Hello, thank you for sharing your opinion. The skis we offer are second-hand, and indeed, it is possible that their serigraphy has been damaged as a result of their use. The upper part of the skis or "top sheet" has many opportunities to be damaged (skis overlapping, skiers stepping on each other's skis at the ski lifts, blows from pole tips, etc.), this wear is inherent to the use of the products. We point this out on the site; we also provide a summary explaining the level of wear for each condition. Furthermore, the fact that the top sheet shows signs of wear in no way alters the glide, as this element is mainly decorative. The most important part of a ski is the base, which ensures that the equipment runs smoothly. The soles are systematically overhauled before the skis are put on sale, and skis with excessive damage to this part are scrapped. Sincerely, The Ski Occas team
3
/5
★★★☆☆
Quick delivery
Gerardo P.
purchased on 01/05/2023
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Answer from Skioccas
Hi Caroline, Thank you for your feedback! We are happy to have responded quickly to your expectations, Have a nice day and see you soon, The Ski Occas team
2
/5
★★☆☆☆
I'm a bit disappointed with the condition of the shoes, because they're second-hand but still quite damaged on the outside. It does the job anyway, but I'd like to make that clear.
Emmanuel H.
purchased on 05/02/2023
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Answer from Skioccas
Hello, Thank you for your feedback. We are sorry to hear that your order did not meet your expectations. Before any shipment, we take care to check the quality of each product. Second-hand ski boots show signs of wear, but are perfectly ready for use, as every buckle and sole has been checked. For any further information, please contact our customer service team. See you soon, The Ski Occas team.
3
/5
★★★☆☆
Please improve the shipment service
Claudio D.
purchased on 30/01/2023
Answer from Skioccas
Hello Claudio, Thank you for your feedback. You have chosen delivery via DPD. The delivery time is 2 to 6 days. The delivery time was respected. The delivery company contacted you to make an appointment. Please do not hesitate to contact us for more information, The Ski Occas Team
3
/5
★★★☆☆
Easy to find the products you are looking for
Riccardo T.
purchased on 27/01/2023
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Answer from Skioccas
Hi, Thank you for your positive feedback. Why did you only give us 3 stars, what is missing from your customer experience? Thank you very much, The Ski Occas team
3
/5
★★★☆☆
The product is not exactly as pictured, by the way ok the 14 day return policy but in this case if the product is not compliant you pay shipping twice..? I really hope not
Cristiano A.
purchased on 29/01/2023
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Answer from Skioccas
Hello, We are sorry to hear that you are not satisfied with your order. You can contact our customer service department to learn more about your complaint. The Ski Occas team
3
/5
★★★☆☆
The bindings were not adjusted to the size of the shoes.
Camille C.
purchased on 18/01/2023
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Answer from Skioccas
Hello Camille, We're sorry to hear that. Unfortunately, you didn't enter any assembly information, so we didn't adjust the bindings. Please do not hesitate to contact our customer service for further information. See you soon, The Ski Occas team
2
/5
★★☆☆☆
The website is very intuitive and the delivery time was very short.
Raúl V.
purchased on 10/01/2023
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Answer from Skioccas
Hi Raul, Thank you for your comments. If you had a good experience on our site, why did you only give us 2 stars? See you soon, The Ski Occas team
2
/5
★★☆☆☆
They say they regulate the size of the boot and the weight for free, but it arrived unadjusted.
Francisco G.
purchased on 18/01/2023
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Answer from Skioccas
Hi, As explained in the email, it is likely that there was a misunderstanding. We adjusted the ski to a size 30 because the indicated size was 47 and this cannot be adjusted on a ski, for us it was the size of a city shoe. Second, it is also possible that there was an oversight; our fitter is out on his own, so mid-season we are not immune to an oversight. In any case, we apologize to you. Good day, The Ski Occas Team
2
/5
★★☆☆☆
Too bad... I order skis + boots and the skis are not paid for. Of course, there's no trace of my request because it was only asked for on the website. Too bad because order + delivery were very efficient.
Gilles T.
purchased on 06/01/2023
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Answer from Skioccas
Hello Gilles, Thank you for your feedback. We are happy to have been able to meet your expectations quickly. We are sorry for the misunderstanding regarding the settings, our team does its best every day. Best wishes, The Ski Occas team
3
/5
★★★☆☆
Shipping and ordering according to schedule.
Giovanni A.
purchased on 29/12/2022
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Answer from Skioccas
Hello, Thank you for your feedback! Your shared experience is always read carefully. Best wishes, The Ski Occas team
3
/5
★★★☆☆
Rough descriptions
Roberto Q.
purchased on 12/12/2022
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Answer from Skioccas
Hi Roberto, Thank you for your feedback. If you have any concerns or questions, please feel free to contact customer service via email or chat for direct advice. Wishing you a happy holiday season, The Ski Occas team
3
/5
★★★☆☆
The web page has download problems
Laura S.
purchased on 06/12/2022
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Answer from Skioccas
Hello Laura, Thank you for your message. It's true that our site was brand new at the start of the season and still had a few display problems, but everything has been sorted out since then, so don't hesitate to have another look. Happy holidays, The Ski Occas team
3
/5
★★★☆☆
Twisted stick
Maxence L.
purchased on 04/12/2022
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Answer from Skioccas
Hello Maxence, We're sorry for the inconvenience. If you have any problems, please don't hesitate to contact customer service, we'll be delighted to help. Happy holidays, The Ski Occas team
2
/5
★★☆☆☆
Many bent sticks broken with unsuitable washers
Daniel M.
purchased on 05/10/2022
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Answer from Skioccas
Hello Daniel, We're very sorry about this bad experience. Our teams do their best to sort all our material and there can be a few misfires. We're happy to have been able to find a solution for you all the same. Happy holidays, The Ski Occas team
2
/5
★★☆☆☆
Not at all satisfied with my order search for unsatisfactory products with the size => shows products that do not have the desired size
Pauline B.
purchased on 23/11/2022
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2
/5
★★☆☆☆
Delivery was made but the product did not meet my expectations. The spray was colorless, whereas I relied on the color of the cap.
Alain P.
purchased on 11/11/2022
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3
/5
★★★☆☆
For wear condition 1, they are well damaged.
Patrice L.
purchased on 25/10/2022
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Answer from Skioccas
Hello APtrice, Thank you for your message! If you feel that your ski is not in good condition, please do not hesitate to send photos to our customer service department (support@skioccas.com), they will try to find a solution. Have a nice day and see you soon, The Ski Occas team
3
/5
★★★☆☆
Fast order and shipment, but some products are more than q used for a condition 2. And the return site is unusable because I want to return products but impossible to go through the process.
Régis L.
purchased on 11/10/2022
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Answer from Skioccas
Hello Régis, Thank you for your message. First of all, we are very sorry for the delay in processing your request. Customer service has contacted you regarding your return and it will be processed without any problem. Regarding the state of wear, you can send your product photos to our customer service department (support@skioccas.com) and we will then assess whether we have made a mistake. If this is the case, we will refund the difference in price. Have a nice day, The Ski Occas team
3
/5
★★★☆☆
There's a chip on the skis, I'm not sure it won't make them perform less well. Feel free to remove the rental tags on them!
Agathe D.
purchased on 18/08/2022
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Answer from Skioccas
Thank you for your feedback. All our skis are checked by our team of professionals and we do not sell skis that are too damaged to perform. We hope you find the skis to your liking. Please do not hesitate to come back to us if you have any problems, as we may have overlooked an error. See you soon, The SkiOccas team
2
/5
★★☆☆☆
Easy to place orders, fast delivery, but customer service is non-existent, after several attempts I haven't had a reply.
Jose B.
purchased on 25/07/2022
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Answer from Skioccas
Hello Jose, We're really sorry but we sent you an email as soon as we got back from the weekend and we haven't heard back. What can we do to help you? Have a nice day, The SkiOccas team
2
/5
★★☆☆☆
Ski boots didn't fit size 42 things too small
Bruno P.
purchased on 28/06/2022
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Answer from Skioccas
Hello, We're sorry for the inconvenience, you can return the boots to us free of charge via your account on the site. Have a nice day and see you soon, The SkiOccas team
3
/5
★★★☆☆
Navigation not easy on mobile
Acheteur Vérifié
purchased on 22/03/2022
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Answer from Skioccas
Hello Gérald, Thank you for your feedback. We're sorry for the inconvenience, but we hope your order has brought you satisfaction. Have a nice day and see you soon, The SkiOccas team
3
/5
★★★☆☆
Very good for the skis but very disappointed by the boots I never received them and it was only when I called back that I was informed that they were no longer available. Before that I had received no information and no refund! It was only when I called that I was refunded and the only pair I was offered as replacements was very disappointing...
Acheteur Vérifié
purchased on 15/01/2022
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