/10
★★★★★
based on 2188 published reviews
★★★★★
based on 2188 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The condition of the skis was better than expected, despite being classified as Wear 1.
Antonio M.
purchased on 03/05/2024
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2/5
★★☆☆☆
I bought a pair of skis and one of them came with a peeling edge and a raised tail.
Pedro N.
purchased on 11/04/2024
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3/5
★★★☆☆
I ordered adjustable ski poles for my daughter. Considering the price, I expected them to be new or used, but in perfect condition. I was unpleasantly surprised to find very, very tired poles which, personally, I would have thrown away or at best given away to tide her over. I'm giving them three stars because the customer service department is so responsive. Perhaps I was unlucky.
Anthony S.
purchased on 03/04/2024
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Answer from
Skioccas
Hello Anthony, thank you for sharing your experience with Skioccas. We are sorry to hear that you are not happy with the condition of the ski poles you received for your daughter. We do our best to provide quality products to our customers, but it seems we missed the mark in your case. We take your feedback into account and will work to improve our product verification process. We are pleased to have been able to resolve this issue quickly thanks to our responsive customer service. Have a nice day.
2/5
★★☆☆☆
The description of the condition of the skis does not match the actual condition. The wear was higher than expected (a 2 corresponds more with the description of 3, and a 1 with the description of 2).
Ruben M.
purchased on 29/03/2024
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2/5
★★☆☆☆
The skies were graded as class 1 but their conditio was far from "all most new". Downgrading to class 2 and small pay back was a welcoming move from Skioccas. It didn't take all the harm done away... Hope the skis work well in the on coming first use.
Mika V.
purchased on 25/02/2024
2/5
★★☆☆☆
The 1-2-3 ranges of wear can be misleading, I bought a ski rated 2. The edges and bottom were fine, but there were massive cuts on the top surface, in a few places the core is exposed and the bindings have a very significant play. If this is the status of a 2 grade I can only imagine what a 3 would be
Paulo C.
purchased on 10/03/2024
2/5
★★☆☆☆
The skis arrived very quickly. Well packed. I am disappointed by the condition of the skis. I chose "state 3" skis, but I didn't think they would be so damaged!
Anne-laure J.
purchased on 03/03/2024
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Answer from
Skioccas
Hello Anne-Laure, we're sorry you were disappointed with the condition of the skis you received. We take note of your opinion and will do our utmost to improve the quality of our products in the future. Your satisfaction is our priority and we look forward to providing you with a better experience in the future. Thank you for your feedback.
3/5
★★★☆☆
Fast shipping 👌🏻
Marie-lucie D.
purchased on 12/02/2024
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Answer from
Skioccas
Thank you for your positive feedback! We are delighted that your shipment arrived quickly. Don't hesitate to come back to us if you need our services again. Have a nice day.
3/5
★★★☆☆
Skis received quickly. Given the description on the website, I didn't expect them to be in such poor condition. So I returned them.
Magali M.
purchased on 05/02/2024
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Answer from
Skioccas
Hello Magali,
Thank you for your feedback on our Skioccas website. We are sorry that the skis you received were not up to your expectations. We do our best to describe the condition of the products as accurately as possible, but some defects may go unnoticed. We hope that you will find what you are looking for among our other products and that you will be satisfied with your next purchase.
Sincerely, The Skioccas team.
Thank you for your feedback on our Skioccas website. We are sorry that the skis you received were not up to your expectations. We do our best to describe the condition of the products as accurately as possible, but some defects may go unnoticed. We hope that you will find what you are looking for among our other products and that you will be satisfied with your next purchase.
Sincerely, The Skioccas team.
3/5
★★★☆☆
Unfortunately they are very ruined it would be better to be able to see photos of the c2 and c3 skis as well, otherwise I would not have bought them.
Giorgio V.
purchased on 31/01/2024
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3/5
★★★☆☆
Skis were a level 3, but really beat up. Would be nice to see photos before purchase. Skis were also not slope ready as promised. Needed a tune up right out of the box and bindings were not adjusted to measurements I submitted. Quick shipping, but probably wouldn't order from this company again.
Jennifer Q.
purchased on 13/01/2024
2/5
★★☆☆☆
Very disappointed with the degree of wear. Advertised as level 1 wear (excellent condition) but received with broken tip guard! The skis have certainly not been serviced. I would not recommend this site.
Amelie F.
purchased on 13/01/2024
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Answer from
Skioccas
Hello Amelie, I'm sorry to read about your disappointment with the level of wear and tear on your order. I would like to assure you that Skioccas ensures that all products are in excellent condition before shipping. Nevertheless, I will take your comment into account and pass on the information to our quality control team to ensure continuous improvement of our services. We hope you will give us a second chance in the future. Sincerely, Manon from Skioccas.
2/5
★★☆☆☆
A first order where the level of wear was not as advertised, and the second skis were adjusted (according to the information given when the order was placed - this is a service that is promoted) but they were not and had to be re-adjusted in the resort.
Léah C.
purchased on 04/01/2024
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Answer from
Skioccas
Hello Léah, thank you for sharing your opinion with us. We are sorry that your first order did not live up to your expectations in terms of ski wear and adjustments. We have taken your comments into account and will do our utmost to remedy the situation in the future. We hope you will give us another chance to offer you the best possible service. Sincerely, your Skioccas team.
3/5
★★★☆☆
I bought four skis for my kids. Three of them were very well, but one of them had lost its curvature and elasticity.
Jose G.
purchased on 09/01/2024
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3/5
★★★☆☆
It took a long time to arrive
David V.
purchased on 06/01/2024
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2/5
★★☆☆☆
Very well done site, but the photos don't reflect the real condition of the skis. those purchased, although rated level 3, are really very damaged on the top. On the other hand, the base seems to be in good condition, and that's certainly the most important thing. However, I find that the value for money is average, if not bad.
Stéphanie B.
purchased on 05/01/2024
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Answer from
Skioccas
Hello Stéphanie, first of all thank you for your review. We are delighted that you have enjoyed our site. We attach great importance to the quality of our products and we are sorry that the skis you purchased did not live up to your expectations. We have taken note of your comment concerning the photos and will do our utmost to improve them to better reflect the actual condition of the products. Our priority is to satisfy our customers and we hope to have the opportunity to prove our professionalism to you in the future. Yours sincerely, The Skioccas team.
2/5
★★☆☆☆
The skis received have a broken trim on one of the bindings.
Alvaro G.
purchased on 03/01/2024
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3/5
★★★☆☆
This isn't the first time I've ordered from skioccas. I find that it's times if it's me well than usual. The insoles have not been reconditioned to condition 2! Have next time.
Stephane M.
purchased on 21/12/2023
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Answer from
Skioccas
Thank you for your review, Stephane. We are sorry that you were not satisfied with your order this time. We'll take your comments on the condition of the insoles into account and try to be more rigorous in the future. Thank you for your confidence and see you soon on Skioccas!
2/5
★★☆☆☆
Disappointed with the value for money, we thought we were getting a bargain and realized that the skis we found for 50 euros in resort while we paid 89,90🤔.
Gael B.
purchased on 15/12/2023
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Answer from
Skioccas
Hello Gael, we're sorry to hear about your disappointment with the value for money of our skis. We want to assure you that at Skioccas, we do everything we can to offer quality products at the best price. We take your feedback into account and will do our utmost to improve our offer. We hope you enjoyed your day's skiing. Best regards.
3/5
★★★☆☆
Sav rapide On the other hand, give a rating of 4 for really damaged skis.
Eloy Y.
purchased on 06/12/2023
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Answer from
Skioccas
Thank you for your feedback, I'm sorry to hear that your ski is damaged. We will do our best to check our products in the future to avoid this kind of situation and to be able to offer you only products in good condition. Thank you again for your confidence and see you soon on Skioccas.
3/5
★★★☆☆
I bought two complete sets. The boots are in good condition but the skis are trashed, both the ones that had grade 2 and the ones that had grade 3 wear.
María R.
purchased on 30/11/2023
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2/5
★★☆☆☆
The order arrived promptly and on time. But I bought the skis at number 1, which is supposed to be demonic, and none of this is very marked, it even has the wood and resin raised, I consider that instead of a 1 it is a 3 or a 2 at most
Carmen G.
purchased on 04/07/2023
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2/5
★★☆☆☆
The site and delivery are correct, and the model in this size cannot be found elsewhere. However, I'm still disappointed by the degree of wear. Advertised as level 1 wear (excellent condition), the skis show numerous chips on the silkscreen.
Matthieu D.
purchased on 13/05/2023
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Answer from
Skioccas
Hello, thank you for sharing your opinion. The skis we offer are second-hand, and indeed, it is possible that their serigraphy has been damaged as a result of their use. The upper part of the skis or "top sheet" has many opportunities to be damaged (skis overlapping, skiers stepping on each other's skis at the ski lifts, blows from pole tips, etc.), this wear is inherent to the use of the products. We point this out on the site; we also provide a summary explaining the level of wear for each condition. Furthermore, the fact that the top sheet shows signs of wear in no way alters the glide, as this element is mainly decorative. The most important part of a ski is the base, which ensures that the equipment runs smoothly. The soles are systematically overhauled before the skis are put on sale, and skis with excessive damage to this part are scrapped. Sincerely, The Ski Occas team
3/5
★★★☆☆
Quick delivery
Gerardo P.
purchased on 01/05/2023
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Answer from
Skioccas
Hi Caroline, Thank you for your feedback! We are happy to have responded quickly to your expectations, Have a nice day and see you soon, The Ski Occas team
2/5
★★☆☆☆
I'm a bit disappointed with the condition of the shoes, because they're second-hand but still quite damaged on the outside. It does the job anyway, but I'd like to make that clear.
Emmanuel H.
purchased on 05/02/2023
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Answer from
Skioccas
Hello, Thank you for your feedback. We are sorry to hear that your order did not meet your expectations. Before any shipment, we take care to check the quality of each product. Second-hand ski boots show signs of wear, but are perfectly ready for use, as every buckle and sole has been checked. For any further information, please contact our customer service team. See you soon, The Ski Occas team.
3/5
★★★☆☆
Please improve the shipment service
Claudio D.
purchased on 30/01/2023
Answer from
Skioccas
Hello Claudio, Thank you for your feedback. You have chosen delivery via DPD. The delivery time is 2 to 6 days. The delivery time was respected. The delivery company contacted you to make an appointment. Please do not hesitate to contact us for more information, The Ski Occas Team
3/5
★★★☆☆
Easy to find the products you are looking for
Riccardo T.
purchased on 27/01/2023
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Answer from
Skioccas
Hi, Thank you for your positive feedback. Why did you only give us 3 stars, what is missing from your customer experience? Thank you very much, The Ski Occas team
3/5
★★★☆☆
The product is not exactly as pictured, by the way ok the 14 day return policy but in this case if the product is not compliant you pay shipping twice..? I really hope not
Cristiano A.
purchased on 29/01/2023
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Answer from
Skioccas
Hello, We are sorry to hear that you are not satisfied with your order. You can contact our customer service department to learn more about your complaint. The Ski Occas team
3/5
★★★☆☆
The bindings were not adjusted to the size of the shoes.
Camille C.
purchased on 18/01/2023
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Answer from
Skioccas
Hello Camille, We're sorry to hear that. Unfortunately, you didn't enter any assembly information, so we didn't adjust the bindings. Please do not hesitate to contact our customer service for further information. See you soon, The Ski Occas team
2/5
★★☆☆☆
The website is very intuitive and the delivery time was very short.
Raúl V.
purchased on 10/01/2023
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Answer from
Skioccas
Hi Raul, Thank you for your comments. If you had a good experience on our site, why did you only give us 2 stars? See you soon, The Ski Occas team
2/5
★★☆☆☆
They say they regulate the size of the boot and the weight for free, but it arrived unadjusted.
Francisco G.
purchased on 18/01/2023
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Answer from
Skioccas
Hi, As explained in the email, it is likely that there was a misunderstanding. We adjusted the ski to a size 30 because the indicated size was 47 and this cannot be adjusted on a ski, for us it was the size of a city shoe. Second, it is also possible that there was an oversight; our fitter is out on his own, so mid-season we are not immune to an oversight. In any case, we apologize to you. Good day, The Ski Occas Team
2/5
★★☆☆☆
Too bad... I order skis + boots and the skis are not paid for. Of course, there's no trace of my request because it was only asked for on the website. Too bad because order + delivery were very efficient.
Gilles T.
purchased on 06/01/2023
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Answer from
Skioccas
Hello Gilles, Thank you for your feedback. We are happy to have been able to meet your expectations quickly. We are sorry for the misunderstanding regarding the settings, our team does its best every day. Best wishes, The Ski Occas team
3/5
★★★☆☆
Shipping and ordering according to schedule.
Giovanni A.
purchased on 29/12/2022
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Answer from
Skioccas
Hello, Thank you for your feedback! Your shared experience is always read carefully. Best wishes, The Ski Occas team
3/5
★★★☆☆
Rough descriptions
Roberto Q.
purchased on 12/12/2022
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Answer from
Skioccas
Hi Roberto, Thank you for your feedback. If you have any concerns or questions, please feel free to contact customer service via email or chat for direct advice. Wishing you a happy holiday season, The Ski Occas team
3/5
★★★☆☆
The web page has download problems
Laura S.
purchased on 06/12/2022
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Answer from
Skioccas
Hello Laura, Thank you for your message. It's true that our site was brand new at the start of the season and still had a few display problems, but everything has been sorted out since then, so don't hesitate to have another look. Happy holidays, The Ski Occas team
3/5
★★★☆☆
Twisted stick
Maxence L.
purchased on 04/12/2022
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Answer from
Skioccas
Hello Maxence, We're sorry for the inconvenience. If you have any problems, please don't hesitate to contact customer service, we'll be delighted to help. Happy holidays, The Ski Occas team
2/5
★★☆☆☆
Many bent sticks broken with unsuitable washers
Daniel M.
purchased on 05/10/2022
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Answer from
Skioccas
Hello Daniel, We're very sorry about this bad experience. Our teams do their best to sort all our material and there can be a few misfires. We're happy to have been able to find a solution for you all the same. Happy holidays, The Ski Occas team
2/5
★★☆☆☆
Not at all satisfied with my order search for unsatisfactory products with the size => shows products that do not have the desired size
Pauline B.
purchased on 23/11/2022
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2/5
★★☆☆☆
Delivery was made but the product did not meet my expectations. The spray was colorless, whereas I relied on the color of the cap.
Alain P.
purchased on 11/11/2022
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3/5
★★★☆☆
For wear condition 1, they are well damaged.
Patrice L.
purchased on 25/10/2022
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Answer from
Skioccas
Hello APtrice, Thank you for your message! If you feel that your ski is not in good condition, please do not hesitate to send photos to our customer service department ([email protected]), they will try to find a solution. Have a nice day and see you soon, The Ski Occas team
3/5
★★★☆☆
Fast order and shipment, but some products are more than q used for a condition 2. And the return site is unusable because I want to return products but impossible to go through the process.
Régis L.
purchased on 11/10/2022
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Answer from
Skioccas
Hello Régis, Thank you for your message. First of all, we are very sorry for the delay in processing your request. Customer service has contacted you regarding your return and it will be processed without any problem. Regarding the state of wear, you can send your product photos to our customer service department ([email protected]) and we will then assess whether we have made a mistake. If this is the case, we will refund the difference in price. Have a nice day, The Ski Occas team
3/5
★★★☆☆
There's a chip on the skis, I'm not sure it won't make them perform less well. Feel free to remove the rental tags on them!
Agathe D.
purchased on 18/08/2022
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Answer from
Skioccas
Thank you for your feedback. All our skis are checked by our team of professionals and we do not sell skis that are too damaged to perform. We hope you find the skis to your liking. Please do not hesitate to come back to us if you have any problems, as we may have overlooked an error. See you soon, The SkiOccas team
2/5
★★☆☆☆
Easy to place orders, fast delivery, but customer service is non-existent, after several attempts I haven't had a reply.
Jose B.
purchased on 25/07/2022
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Answer from
Skioccas
Hello Jose, We're really sorry but we sent you an email as soon as we got back from the weekend and we haven't heard back. What can we do to help you? Have a nice day, The SkiOccas team
2/5
★★☆☆☆
Ski boots didn't fit size 42 things too small
Bruno P.
purchased on 28/06/2022
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Answer from
Skioccas
Hello, We're sorry for the inconvenience, you can return the boots to us free of charge via your account on the site. Have a nice day and see you soon, The SkiOccas team
3/5
★★★☆☆
Navigation not easy on mobile
Acheteur Vérifié
purchased on 22/03/2022
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Answer from
Skioccas
Hello Gérald, Thank you for your feedback. We're sorry for the inconvenience, but we hope your order has brought you satisfaction. Have a nice day and see you soon, The SkiOccas team
3/5
★★★☆☆
Very good for the skis but very disappointed by the boots I never received them and it was only when I called back that I was informed that they were no longer available. Before that I had received no information and no refund! It was only when I called that I was refunded and the only pair I was offered as replacements was very disappointing...
Acheteur Vérifié
purchased on 15/01/2022
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3/5
★★★☆☆
Easy-to-use site
Acheteur Vérifié
purchased on 22/02/2022
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Answer from
Skioccas
Hello, Thank you for your feedback, we hope your next order will bring you complete satisfaction. See you soon, The SkiOccas team
2/5
★★☆☆☆
Fastener length problem
Acheteur Vérifié
purchased on 30/01/2022
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2/5
★★☆☆☆
The skis are used with a lot of wear. Logical. But the bindings are in very bad condition, the brake rubbers are broken. And especially the anchoring of the binding to the ski has a lot of slack. I bought them as category 2/3 of use, and it corresponds to 3/3.
Comprador Verificado
purchased on 25/01/2022
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Answer from
Skioccas
Hi Miguel, Thank you for your comments. We are sorry to hear that you were not fully satisfied with your order. Have you contacted customer service? We accept returns within 14 days of your order. Best regards, The Precision Ski Team
3/5
★★★☆☆
I give 3 *** because the delivery was not top notch. Ski Occaz had to send the skis twice before they finally arrived at my house after 15 days. Otherwise the skis are perfect
Acheteur Vérifié
purchased on 07/01/2022
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Answer from
Skioccas
Hello Jean Luc, Thank you for your feedback. We apologize for the delay in delivery. We are constantly striving to improve and pay particular attention to our customers' feedback. We hope your next order will be 100% satisfactory! We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas team
2/5
★★☆☆☆
Other sellers were selling the same product for 80 euros less but as I was on account with ski cass I went through them without looking, trusting them. No more
Acheteur Vérifié
purchased on 14/02/2022
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3/5
★★★☆☆
Skis that correspond to the order. Quality material. However, the delivery remains to be desired. Fast delivery? Don't expect a 48-72h estimate: I received my skis 2 weeks after ordering them: order put aside, forced to change delivery location due to my unavailability, skis were delivered to my home, thrown over the gate without signature or warning from the deliveryman knowing I was at home.
Acheteur Vérifié
purchased on 12/12/2021
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Answer from
Skioccas
Hello Agathe, We are very sorry for this inconvenience. Customer satisfaction is our priority. We will pass on the information to the carriers in order to demand greater attention to our parcels. Please do not hesitate to contact our customer service department to discuss your order. See you soon, The Ski Occas team
2/5
★★☆☆☆
I bought type 1 skis, but they've seen a lot of use. Downstairs they've been pretty well redone, but upstairs they're very worn. I wouldn't take them back.
Acheteur Vérifié
purchased on 11/12/2021
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Answer from
Skioccas
Hello Gabriele, Thank you for your feedback. We are sorry to hear that your order did not bring you complete satisfaction. After checking, the skis were indeed in condition 1, a few scratches may remain but no major damage to the top sheet. These are not new skis, but used skis. Our customer service department has e-mailed you to suggest that you return the skis to us for a refund. Sincerely, The Ski Occas team
2/5
★★☆☆☆
The skis had much more wear than expected for the chosen category. The soles were repaired but the edges were quite bad.
Comprador Verificado
purchased on 10/12/2021
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Answer from
Skioccas
Hi Ingrid, Thank you for your comments. We are sorry to hear that your order did not fully satisfy you. You can send photos to customer service to find a solution to the problem or request a return and refund of your order, you have 14 days to be satisfied or refunded. Kind regards, The Precision Ski Team
2/5
★★☆☆☆
Delivery very bad. Products fine. The price was reasonable. The carrier could not deliver the goods to me because it came very damaged. It had to be sent back to Skioccas and as it took too long I cancelled the order and placed another one, in total more than a month.
Comprador Verificado
purchased on 09/12/2021
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Answer from
Skioccas
Good morning, We have taken your comments into consideration, we strive to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations on this occasion. We are glad that you were finally able to receive your equipment. See you soon on skioccas.com.
3/5
★★★☆☆
Super fast
Acheteur Vérifié
purchased on 27/11/2021
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Answer from
Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
3/5
★★★☆☆
I was expecting a category 2 with lighter wear. Now you can see that the ski has taken a beating...
Acheteur Vérifié
purchased on 21/11/2021
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Answer from
Skioccas
Hello, Thank you for leaving your comments, we work to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations. You can see on the link below examples with photos of the state of wear: https://www.skioccas.com/fr/content/6-etat-d-usure Could you please send us a photo? Sincerely .
3/5
★★★☆☆
Just a problem with the receipt of the package, cardboard torn, so half open!!!! Poor packing...
Acheteur Vérifié
purchased on 05/11/2021
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Answer from
Skioccas
Hello, Thank you very much for bringing this problem to our attention. We are constantly striving to improve and pay particular attention to customer feedback. We hope your next order will be 100% satisfactory! We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
3/5
★★★☆☆
Slight delay on time slot. 2 purchases at skioccas delivered in one parcel but transport bill paid 2 times.
Acheteur Vérifié
purchased on 06/11/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we are very sorry for this inconvenience. I see however that we did issue you a 12 refund on 11/19. Did you receive it?
2/5
★★☆☆☆
Delivery problem, parcel received with hole and damaged contents, after sending back the 2nd parcel also arrived with a hole.
Acheteur Vérifié
purchased on 25/10/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Could you please provide some photos for us to review with the carrier? Sincerely