/10
★★★★★
based on 2224 published reviews
★★★★★
based on 2224 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I was expecting a category 2 with lighter wear. Now you can see that the ski has taken a beating...
Acheteur Vérifié
purchased on 21/11/2021
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Answer from
Skioccas
Hello, Thank you for leaving your comments, we work to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations. You can see on the link below examples with photos of the state of wear: https://www.skioccas.com/fr/content/6-etat-d-usure Could you please send us a photo? Sincerely .
3/5
★★★☆☆
Just a problem with the receipt of the package, cardboard torn, so half open!!!! Poor packing...
Acheteur Vérifié
purchased on 05/11/2021
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Answer from
Skioccas
Hello, Thank you very much for bringing this problem to our attention. We are constantly striving to improve and pay particular attention to customer feedback. We hope your next order will be 100% satisfactory! We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
3/5
★★★☆☆
Slight delay on time slot. 2 purchases at skioccas delivered in one parcel but transport bill paid 2 times.
Acheteur Vérifié
purchased on 06/11/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we are very sorry for this inconvenience. I see however that we did issue you a 12 refund on 11/19. Did you receive it?
2/5
★★☆☆☆
Delivery problem, parcel received with hole and damaged contents, after sending back the 2nd parcel also arrived with a hole.
Acheteur Vérifié
purchased on 25/10/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Could you please provide some photos for us to review with the carrier? Sincerely
3/5
★★★☆☆
My wife's and my own Rossignol skis are really damaged on top, especially the Rossignol unique 6s which are literally hollowed out due to excessive and poorly executed snowploughing. I'm quite disappointed. The wedzes for my son are fine.
Acheteur Vérifié
purchased on 16/09/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we do our best to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Your equipment corresponds to condition 2 which would normally be light wear, would you have any photos for us to see? Sincerely
3/5
★★★☆☆
Correct material in line with expectations, however, the dimensions, especially of the helmets, are approximate or differ according to the brand (the same size is different on two different helmets).
Acheteur Vérifié
purchased on 08/09/2021
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Answer from
Skioccas
Hello, Thank you for leaving your feedback, we strive to make every customer experience a pleasant one and we're really sorry about this sizing issue. Is your helmet an adjustable model? Sincerely
3/5
★★★☆☆
Good structure but very ruined in appearance . Very used bindings . But I expected this given the price .
Acquirente Verificato
purchased on 12/03/2021
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Answer from
Skioccas
Hi, Thank you for taking the time to share your experience with us. As you know, the skis are from our rental fleet. Therefore, they are not new. However, we make sure they are in perfect working order and we evaluate the appearance from a state of wear and tear. We look forward to seeing you on Skioccas.com. Have a great day, The Skioccas team.
3/5
★★★☆☆
As for the site, I'd just like to comment on the bugs that make it appear that a product is in stock when it's not. Apart from that, I give it 5 stars. On the other hand, I'd give zero stars to the DPD delivery man, who was a real jerk. He made me stand around in the snow waiting for him because he told me he was there when he wasn't. In fact, he was just trying to make himself look better. In fact it was just to save himself some time in case I was a bit late getting out of my house, but once he arrived it still took him a few minutes to get the parcel out of his truck. Even if I was very, very slow, I'd have had trouble keeping him waiting. In short, he considers his time more precious than the customers'. He insulted me when I pointed this out to him. And he left without signing the delivery note or letting me check the goods. So it's hard to imagine a worse experience, but at least he delivered. He told me that next time he wouldn't deliver, because I ask too much of him and that's unbearable for him. So I've been warned and next time I'll ask you to send it to me by another deliveryman so that I can receive the goods.
Acheteur Vérifié
purchased on 28/01/2021
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Answer from
Skioccas
Hello, Thank you very much for your feedback. We are sincerely sorry for the inconvenience caused during the delivery of the parcel. We will pass on this information to our partner so that a reminder can be sent to the delivery driver in question. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
3/5
★★★☆☆
I expected skis in better condition before resale (cleanliness, stickers, chips).
Acheteur Vérifié
purchased on 10/01/2021
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Answer from
Skioccas
Hello, Thank you very much for sharing your experience. We're sorry for the inconvenience and will pass on the request to the relevant department. See you soon on Skioccas.com. Good day, The Skioccas team
2/5
★★☆☆☆
I'm only giving it two stars because one of the ski boots I bought has a bent buckle that's impossible to close completely.
Acheteur Vérifié
purchased on 10/01/2021
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Answer from
Skioccas
Hello Arnaud, Thank you for contacting us. Could you send me some pictures of the problem? Thank you in advance,
3/5
★★★☆☆
Boots very deteriorated. The rest well
Comprador Verificado
purchased on 29/12/2020
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Answer from
Skioccas
Hello, Thank you for sharing your experience. We take note of this information and we are sorry for the inconvenience. We look forward to seeing you on Skioccas.com Have a nice day, The Skioccas team.
3/5
★★★☆☆
Good shipping service. What the products, such as ski boots, are very used, which is not visible in the pictures.
Comprador Verificado
purchased on 28/12/2020
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Answer from
Skioccas
Hello, Thank you very much for sharing your experience. We are sorry for the inconvenience. We hope to see you soon on Skioccas.com. Have a nice day, The Skioccas Team
3/5
★★★☆☆
Nickel delivery time, previous order nickel but last order disappointing.
Acheteur Vérifié
purchased on 16/12/2020
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Answer from
Skioccas
Hello, Thank you very much for taking the time to share your experience with us. We apologize for any inconvenience this may have caused. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
3/5
★★★☆☆
Price confusion
Acheteur Vérifié
purchased on 09/12/2020
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Answer from
Skioccas
Hello, Thank you very much for your feedback. We apologize for the inconvenience. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
2/5
★★☆☆☆
They are in very bad condition for wear 2, more like wear 3.
Comprador Verificado
purchased on 28/11/2020
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Answer from
Skioccas
Hello, We are sorry for the inconvenience. Could you please send us some photos so that I can examine the pair of skis? Thank you in advance, Sincerely
3/5
★★★☆☆
1st pair of shoes delivered with a broken buckle. 2nd pair delivered quickly. You can see that the shoes have been well used, nothing to do with the photos on the site... Waiting for a commercial gesture.
Acheteur Vérifié
purchased on 24/10/2020
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Answer from
Skioccas
Hello Guillaume, Our apologies. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Skis more worn than the description on the site...
Acheteur Vérifié
purchased on 13/10/2020
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Answer from
Skioccas
Hello Olivier, Thank you for taking the time to write your feedback. We're sorry if your order didn't live up to your expectations. All our products are satisfied or refunded 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Responsive customer service and correct equipment. Disappointed, however, by the packaging of the parcels (arrived totally blown up...) and by the fact that the skis I paid 80 for (bought quickly as they were indicated as being the last pair) are not only still available on the site, but also sold for... 40, so I feel a bit like I paid 40 in the wind...
Acheteur Vérifié
purchased on 24/09/2020
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Answer from
Skioccas
Hello Mélodie, Thank you for taking the time to write your feedback. We apologize for any inconvenience. See you soon, The SkiOccas team
2/5
★★☆☆☆
You're asking me to respond to your request when you yourself haven't answered my question about the safety of the equipment I've ordered... ! Concerning the delivery, it was mediocre, because I had notified on the order: "not to leave my parcel with the neighbors!" and it is however what the deliveryman did!!! You speak of a secure shipment with code, when you left it to anyone, having signed without my proxy!!!! I contacted the delivery man who thought he was acting in my best interest, when in fact he was simply trying to get rid of a parcel! You've put me in an awkward position since you don't know what the atmosphere is like in my residence (war between neighbors, theft of parcels, harassment by taking details from the parcel). This is intolerable and in no way is this a so-called "secure" delivery!
Acheteur Vérifié
purchased on 09/08/2020
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Answer from
Skioccas
Hello , I just did a search , I can't find any email from your address ****** . *************** . fr on our website Skioccas . There is only one email, it was sent at the time of the order to specify not to leave the parcel with the neighbors. This message was passed on to the DPD carrier and we are sincerely sorry that the driver did not respect the instructions. We can only confirm that he left the parcel in order to get rid of it. Unfortunately, since the introduction of covid, drivers have been limiting the number of deliveries and it is now common practice to leave the parcel. In the end, your note mainly concerns the carrier and not the equipment purchased. We'd like to know what information you wanted about your equipment because, as you said at the beginning of your message, you haven't sent us any emails from your Skioccas account.
2/5
★★☆☆☆
Complete order received quickly, but level 2 products are really not in good condition for the price they cost... too bad!!!! Better second hand on le bon coin value for money
Acheteur Vérifié
purchased on 28/03/2020
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Answer from
Skioccas
Hello, Could you send us some photos of the product received so that we can check whether there was an error on the condition sent? We haven't found any email from you about a complaint. Thank you for your help.
2/5
★★☆☆☆
Hello, nothing to say about the content, which corresponds perfectly to the order placed. On the other hand, the delivery needs to be reviewed. The deliveryman did not come at the agreed time.
Acheteur Vérifié
purchased on 01/03/2020
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Answer from
Skioccas
Hello, your parcel, which included skis and several pairs of ski boots, left on March 02 and was delivered on the morning of March 04, less than 48 hours after your order. Unfortunately, there's not much we can do about the time slots offered by the carriers, which are not honored. We have to take into account the various hazards that may be encountered by the drivers, detour, accidents, delays etc... The score of 2 out of 5 is a bit harsh all the same. Thank you for your kind words.
2/5
★★☆☆☆
I recently ordered a pair of skis, on receipt the top sheet and bindings were correct, however the sole has eaten well, quite well filled with candle (still pass) But one of the edges is well crunched and it is irrecoverable (certainly due to a stone). Second-hand sold at level 2 (functional for several seasons), whereas it's more like level 3. In short, I'll use them for a week and they'll be put away at the back of the cupboard... disappointed Anto
Acheteur Vérifié
purchased on 25/02/2020
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Answer from
Skioccas
Hello, Once again our apologies, as agreed on the phone, we will exchange your pair of skis as soon as you return from vacation.
2/5
★★☆☆☆
Hello, The board was marked as condition 1, but it's actually condition 2. I brought back 4 times the bindings which were broken or badly assembled. Very bad service for the bindings. Borderline dangerous. Fortunately, the Précision store in Arc 1600 was able to find a solution and provide me with assistance. W.RONSSE
Acheteur Vérifié
purchased on 26/02/2020
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Answer from
Skioccas
Hello, thank you for your feedback. We'll check with our store to get more information about the equipment. We will call you tomorrow to provide you with a better solution.
3/5
★★★☆☆
Many choices. Product conforms. Catastrophic delivery via DPD. 3 appointments, 3 rabbits put down by the deliveryman. No response from customer service.
Acheteur Vérifié
purchased on 10/02/2020
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3/5
★★★☆☆
I am waiting for a response to my claim for broken boots and defective skis.
Comprador Verificado
purchased on 18/02/2020
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3/5
★★★☆☆
The site is well designed, shipping was very fast and the skis were well packaged. The prices are attractive. On the other hand, I'm quite disappointed with my skis, they're very damaged for a level 2 ski.
Acheteur Vérifié
purchased on 20/02/2020
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Answer from
Skioccas
Hello Virginie, Thank you for your feedback. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
2/5
★★☆☆☆
Incorrect control, broken fastener
Acheteur Vérifié
purchased on 08/02/2020
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Answer from
Skioccas
Hello Marie, Our apologies. We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
3/5
★★★☆☆
On 3 pairs 1 pair no problem, the women's pair, one sole is more damaged which is quite uncomfortable and for the pair Tecnica, it is too tight ... Otherwise as advertised
Acheteur Vérifié
purchased on 09/02/2020
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Answer from
Skioccas
Hello Johann, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
3/5
★★★☆☆
Easy to use website. Perfect DPD delivery. On the other hand, equipment in average condition. Ordered skis in condition 2 but they're borderline condition 3 in my opinion, and the waxing was done hastily (I scraped wax off the back of one ski with a scraper). Other second-hand sites offer better quality. But I had no choice in what I was looking for mid-season.
Acheteur Vérifié
purchased on 13/02/2020
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Answer from
Skioccas
Hello Jean-Philippe, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
3/5
★★★☆☆
State 1 was more like state 2 ....
Acheteur Vérifié
purchased on 24/01/2020
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Answer from
Skioccas
Hello Jean-Michel, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team