/10
★★★★★
based on 2224 published reviews
★★★★★
based on 2224 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Good sticks but the skis were missing screws .....
Acheteur Vérifié
purchased on 29/01/2020
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Answer from
Skioccas
Hello Jean-Michel, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
3/5
★★★☆☆
Fast delivery, attractive price, but order not completely as described, especially on wear.
Acheteur Vérifié
purchased on 02/02/2020
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Answer from
Skioccas
Hello Pedric, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. See you soon, The SkiOccas team
3/5
★★★☆☆
Search by size, not cm, for shoes. And sorting by condition for skis would be nice
Acheteur Vérifié
purchased on 04/02/2020
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Answer from
Skioccas
Hello Stéphane, Thank you for choosing Skioccas.com 🙂 We look forward to hearing from you. See you soon, The Skioccas team
2/5
★★☆☆☆
Package arrived on time, 4 days. Fairly light packaging. Twisted ski stop sticking out of box on arrival. Ski and bindings not in accordance with photo and product description. Skis 2 years newer but bindings not original, low-end and worn. Skis as advertised, flattened, edges sharpened and soles well filled and waxed.
Acheteur Vérifié
purchased on 03/02/2020
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3/5
★★★☆☆
Object nont clean, mud on the ski and on the shoes
Acquirente Verificato
purchased on 29/01/2020
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Answer from
Skioccas
Good morning Annalisa, We are sorry if your order does not meet your expectations. All of our products are satisfied or refunded. Please feel free to contact us 🙂 See you soon, The SkiOccas team
2/5
★★☆☆☆
Ski boots ordered second hand for my son. One of the top straps was broken, fortunately he didn't go skiing like that because he might have broken his leg. After all, a mistake can happen to anyone, but it's like even safety equipment that holds the foot. I'm now waiting for a refund.
Acheteur Vérifié
purchased on 23/01/2020
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Answer from
Skioccas
Hello. We're very sorry about this error and thank you for letting us know. As you said, a mistake can happen, but this one is not acceptable. In this case, the inspection of the material prior to dispatch was not carried out in accordance with our requirements and we apologize for this. We have now refunded your money in full. One of our advisers will contact you today should you wish to place a new order, and will be happy to advise you on how best to meet your expectations and satisfy any future order.
3/5
★★★☆☆
Fluid.
Acheteur Vérifié
purchased on 27/01/2020
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Answer from
Skioccas
Hello Cyrille, What problem did you encounter with your note? See you soon, The Skioccas team
3/5
★★★☆☆
Contrary to usual, a little disappointed with my last order where the skis had major surface chips. It's true that they were in 3"wear condition.
Acheteur Vérifié
purchased on 21/01/2020
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Answer from
Skioccas
Hello Alain, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Just sent with very worn pads on the front!!!!
Acheteur Vérifié
purchased on 16/01/2020
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Answer from
Skioccas
Hello, Thank you for your return. Returns are free on the site, you have 14 days to make a return request, and be fully refunded for your order if it does not suit you. We are also available on 04 79 00 42 41 to find a solution to your problem.
3/5
★★★☆☆
The photos do not show the actual condition of the skis. The skis are badly damaged.
Acheteur Vérifié
purchased on 15/01/2020
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Answer from
Skioccas
Hello, Thank you for your return. The return is free on the site, you have 14 days to make a request for return, and be refunded in full of your order if it does not suit you. We are also available on 04 79 00 42 41. Conditions are clearly detailed on the site and on each product sheet. Please do not hesitate to come back to us if you wish to return the order. We look forward to hearing from you.
3/5
★★★☆☆
Very friendly site, delivery time respected, order disappointed by the level of quality of these shoes for an item sold at a much higher price than the other items on the site, hull very marked, metal paint very damaged, I expected much better.
Acheteur Vérifié
purchased on 18/01/2020
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Answer from
Skioccas
Hello, Returns are free on the site, you have 14 days to make a request for return, and be fully refunded your order if it does not suit you. If you would like an exchange, this is also possible. Thank you for your understanding.
3/5
★★★☆☆
Too expensive...
Acheteur Vérifié
purchased on 14/01/2020
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Answer from
Skioccas
Hello, We don't understand your return, the price of the products is indicated before the purchase, therefore you knew the price of the article at the time you made your purchase. You can return the product within 14 days if it does not suit you, the return is free. Thank you for your understanding.
3/5
★★★☆☆
The skis are more damaged than expected
Acheteur Vérifié
purchased on 14/01/2020
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Answer from
Skioccas
Hello Cyril, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Pretty good But I wouldn't order again
Acheteur Vérifié
purchased on 11/01/2020
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Answer from
Skioccas
Hello Didier, We have taken note of your feedback. We apologize again for the inconvenience. See you soon, The SkiOccas team
3/5
★★★☆☆
The searches are incorrect using the sizes for example the 'tetat des skis reçus devraient être du 3 et non du 2 je pense... Thanks
Acheteur Vérifié
purchased on 09/01/2020
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Answer from
Skioccas
Hello Laurianne, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
2 pairs of level 2 skis ordered. One of the 2 pairs is in worse condition and I think should have been graded 3. Otherwise order arrived quickly.
Acheteur Vérifié
purchased on 04/01/2020
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Answer from
Skioccas
Hello Franck, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Received my order very quickly, nothing to say. I bought a pair of shoes as ordered and a pair of skis. The pair of skis has an edge at the tip that no longer holds it moves and protrudes at its connection with the allu protection of the tip. I wouldn't put much stock in the ski's lifespan. I'm disappointed.
Acheteur Vérifié
purchased on 05/01/2020
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Answer from
Skioccas
Hello Nicolas, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Fasteners not adjusted despite offer
Acheteur Vérifié
purchased on 28/12/2019
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Answer from
Skioccas
Hello Stephane, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
2/5
★★☆☆☆
I ordered skis in 178 and they delivered 172, then they were supposed to deliver the right size but I'm still without anything! Not very professional!
Acheteur Vérifié
purchased on 29/12/2019
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Answer from
Skioccas
Hello, As explained yesterday on the phone there was an error on our part about the size sent and we apologize again. We sent you the right ski yesterday as agreed by Chronopost, and as you can see in the tracking here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XU528406089FR Your package is being delivered. We don't have any more information, but we've done everything possible to ensure that you receive the parcel within 24 hours.
3/5
★★★☆☆
Not enough information on the condition of used equipment
Acheteur Vérifié
purchased on 12/12/2019
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Answer from
Skioccas
Hi Sandra, We take note of your feedback, thank you 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Very well designed and clear website. Unbeatable responsiveness of the electronic link! Skis in the expected condition, with nickel soles and perfectly sharp edges. Shoes service (3 pairs ordered) below expected condition, especially for the pair around 50, and also unprotected in the enclosed package, not sufficiently reinforced in my opinion. Delivery via DPD needs to be reviewed (tracking application unclear and often blocked...), boxes damaged or even ripped open on arrival... Disappointing from that point of view.
Acheteur Vérifié
purchased on 08/12/2019
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Answer from
Skioccas
Hello, Thank you for your feedback. Please know that if you wish to exchange or return the pair of shoes that doesn't suit you, it's free. As far as transport is concerned, unfortunately we suffer from DPD's setbacks on a regular basis, but as of today there is no company other than DPD willing to transport Ski. There's still UPS or TNT, but they charge prices that we can't pass on. In any case, the skis get in the way of the deliverymen and that's why there are problems with deliveries. They don't fit on the carpets, so it's human handling that causes stale boxes etc... Thank you for your understanding.
3/5
★★★☆☆
Skis relatively damaged on the top (splinters of material) despite the level 1 acquired (i.e. the best possible condition) + bindings not suitable for juniors despite the information given when the order was placed.
Acheteur Vérifié
purchased on 07/12/2019
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Answer from
Skioccas
Hello Olivier, We apologize for this error. We are sorry if your order did not meet your expectations. As soon as we receive your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
The prices displayed do not correspond to the prices found in the shopping cart. The size filter is erroneous once you have the items of the chosen size in front of you.
Acheteur Vérifié
purchased on 16/12/2019
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Answer from
Skioccas
Hello Philippe, We take note of your feedback, however the price changes according to the states you choose. See you soon, The SkiOccas team
3/5
★★★☆☆
Snowboard binding broken or in poor condition Snowboard delivered but different from photo
Acheteur Vérifié
purchased on 12/12/2019
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Answer from
Skioccas
Hello Benjamin, Our apologies. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
Many of the skis presented for sale are not available. This makes the search time much longer. I would also have liked to receive a confirmation of the adjustment, stating that it had been carried out in detail.
Acheteur Vérifié
purchased on 14/12/2019
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Answer from
Skioccas
Hello, when you came to our site we had a problem displaying the unavailable sizes in addition to the available sizes. However, a ski is only activated on the site if there are quantities. We don't have any product displayed without a quantity, so we think that there were skis in stock but not in the size you were looking for. Thank you for your feedback.
3/5
★★★☆☆
Exceptional delivery times, especially at this time of year!
Acheteur Vérifié
purchased on 08/12/2019
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Answer from
Skioccas
Hello Isabelle, Thank you for your review. The 3/5 rating is a bit harsh 🙁 See you soon, The SkiOccas team
3/5
★★★☆☆
Even though these are used skis, I find them visually very worn, to be seen in use.
Acheteur Vérifié
purchased on 11/12/2019
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Answer from
Skioccas
Hello Jean-Guilhem, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
A pair of skis ordered with wear condition 1, which according to the site should be: "Topsheet showing a few scratches but no big snags (no part has come off)." Well my pair received shows big snags on the topsheet with parts removed, even if the sole (most important) it is impeccable. The helmet ordered is so scratched...that I wonder why this is not communicated on the site (no state of wear on the site). Everything is relative, considering the purchase price of the set, the experience remains correct! Fast delivery as expected
Acheteur Vérifié
purchased on 06/12/2019
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Answer from
Skioccas
Hello Fanny, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us 🙂 See you soon, The SkiOccas team
3/5
★★★☆☆
The experience on the site is OK. the search filters don't work very well. It's only late in the selection process that you realize you don't have the size in stock, etc. Otherwise, it's still a good buying alternative.
Acheteur Vérifié
purchased on 04/12/2019
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Answer from
Skioccas
Hello Fabrice, We take note of your experience, thank you. See you soon, The SkiOccas team
3/5
★★★☆☆
Ordering on the site is very simple and intuitive, and delivery was very fast (24h). However, I would have appreciated it if the ski helmet had been cleaned and disinfected before shipping. There was hair, dust and other small pieces of textile inside. Even if it's second-hand equipment, cleanliness should have been a priority, which is a shame.
Acheteur Vérifié
purchased on 27/11/2019
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Answer from
Skioccas
Hello Christelle, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Please do not hesitate to contact us. See you soon, The SkiOccas team