/10
★★★★★
based on 2340 reviews published
★★★★★
based on 2340 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I contacted them by e-mail to get some more information about my future ski purchase. The response was very brief, with no real answers to my questions.
Acheteur Vérifié
purchased on 29/11/2018
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Answer from Skioccas
Hello, Your comment is a bit harsh. We do have your e-mail, still visible, where you asked for information about the ski and about us. We replied that we were a group with 110 stores and that the information you requested was all on the product data sheet. We have created multiple pages with all the information on the site precisely so that we don't have to answer questions where the information is already present. Thank you for your feedback, I'm sorry you weren't satisfied with the answer.
2
/5
★★☆☆☆
Not very clean waxing and poor sole filling
Acheteur Vérifié
purchased on 18/11/2018
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Answer from Skioccas
Hello, We are surprised by this feedback. Would it be possible for you to send us a photo of the insoles so that we can analyse them? Why not contact us, we offer a free return for refund if the product is not suitable. We look forward to hearing from you and finding a solution that suits you. We look forward to hearing from you.
3
/5
★★★☆☆
Condition 1 is already quite damaged I think. and I'm not completely satisfied with my pair of women's coreup skis because the skis are very wide and I did not get this information in the technical description and not visible on the photo either.
Acheteur Vérifié
purchased on 28/10/2018
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Answer from Skioccas
Hello, We are very surprised by the comment on the Correupt ski. There's all the info on the ski page 2 times: The runner or the width: - Ribs: (1m82) 136-88-115, so 88, which is a pretty normal width for a model of this style. This is again indicated in the technical section of the site with all the ski's measurements. This is an All Mountain ski, as indicated, and not a ski specifically for the slopes. All our data sheets are complete with all the characteristics of the ski. As indicated, returns are free of charge, so you can make an exchange or ask for a refund if the products don't suit you without it costing you anything. However, without a complaint, it's difficult for us to intervene.
2
/5
★★☆☆☆
A description of the condition of the equipment that doesn't match reality.
Acheteur Vérifié
purchased on 03/11/2018
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Answer from Skioccas
Good evening, the states are very well explained on the site in various places. However it is possible that there is a problem with your order, you had ordered a condition 2. Could you please tell us the problem you are experiencing with the pair of skis you received. waiting for your return. We look forward to hearing from you.
3
/5
★★★☆☆
The pair collected did not correspond to the size ordered.
Acheteur Vérifié
purchased on 30/04/2018
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3
/5
★★★☆☆
I Had some questions, but not get answers. On internet be better use real board photos too. Also can't find board foot distance measures nowhere. Shipping was good.
Verified Buyer
purchased on 19/04/2018
Answer from Skioccas
Hello, There is a size guide on each product sheet to help you choose. We respond within 12 hours to each question, we have no trace of your emails, even in the site, it's very strange. We make photos of each model, however it is not possible for us to photograph the product with each quantity. That's why there is a state level on each ski, 1, 2 or 3, with a detailed description on the site. We are sorry you could not get your answer. We also have a phone number with staff who speak several languages.
2
/5
★★☆☆☆
Well packed, received promptly, but skis not waxed when they should have been...
Acheteur Vérifié
purchased on 17/03/2018
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Answer from Skioccas
Hello, Thank you for your feedback, we're sorry that your shopping experience with us didn't go as planned. Our customer service will contact you to find a solution 🙂 See you soon, The Skioccas team
3
/5
★★★☆☆
Very good site
Acheteur Vérifié
purchased on 06/03/2018
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Answer from Skioccas
Hello, Thank you for your opinion 🙂 See you soon, The Skioccaz team
3
/5
★★★☆☆
Responsive, reliable and secure site!
Acheteur Vérifié
purchased on 22/02/2018
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Answer from Skioccas
Hello, Thank you for your purchase 🙂 We're delighted that you've found what you're looking for on skioccaz.com See you soon, The Skioccaz team
3
/5
★★★☆☆
Site recommended by si republic Aux arcs. Good site and good opportunities
Acheteur Vérifié
purchased on 03/03/2018
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Answer from Skioccas
Hello, Thank you for your feedback 🙂 See you soon, The Skioccas team
2
/5
★★☆☆☆
The tops of the skis are quite damaged...
Acheteur Vérifié
purchased on 04/03/2018
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Answer from Skioccas
Hello, the skis I sent you are in condition 2, with some impacts on the top sheet, but this in no way detracts from the quality of the ski. If you wish, we can arrange an exchange?
3
/5
★★★☆☆
Fast delivery, procedure respected; but the condition of the skis is a bit "over-rated" by the site and the sole preparation is very poor (re-surfacing, edge sharpening, waxing) but I don't know if this is usual or an exceptional quality-defect.
Acheteur Vérifié
purchased on 25/02/2018
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Answer from Skioccas
Hello, We're sorry to hear that your shopping experience with us did not go as planned. Would you like our customer service team to call you to find a solution. See you soon, The Skioccas team
3
/5
★★★☆☆
Search on the site not very ergonomic but we manage. Payment OK. Very fast preparation and dispatch. Very careful packaging. Delivery service not good: did not give advance notice as requested when ordering, called thinking it was the previous customer on his round, did not listen to directions, honked like crazy to find the right house. Product corresponds to the description except for the repackaging (see below).
Acheteur Vérifié
purchased on 14/02/2018
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3
/5
★★★☆☆
The wear category does not correlate with the product. E.g.: purchase of junior skis, wear category 1, even though they are in worse condition than adult skis, wear category 2.
Acheteur Vérifié
purchased on 08/02/2018
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3
/5
★★★☆☆
You can rely on the advertised products, their condition and the careful packaging. Delivery was more or less on time, but please allow 3 days for the order to be processed, from the time of purchase during critical periods (winter vacations).
Acheteur Vérifié
purchased on 02/02/2018
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3
/5
★★★☆☆
Delivery arrived perfectly on time. Perfect packaging. Skis quite damaged though (level 2). I expected better condition given the descriptions of the different levels. I can't imagine what a level 3 must be like... It's true that my daughter is now equipped at a lower cost. Sufficient for 2 weeks/year and her age. I wouldn't recommend them for adult skis, which will be kept for several seasons.
Acheteur Vérifié
purchased on 13/01/2018
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3
/5
★★★☆☆
Order well received. NO PROBLEMS.
Acheteur Vérifié
purchased on 03/01/2018
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3
/5
★★★☆☆
Delivery time and delivery very good, but the product was very average. Nobody looked at the product before sending it off, it was full of rust so I had to start cleaning everything on receipt... I wouldn't have dared send the product as I received it.
Acheteur Vérifié
purchased on 30/01/2018
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Answer from Skioccas
Hello, First of all we would like to apologize for the inconvenience. There was probably an oversight on our part. We have reviewed our preparation methods over the last few days to avoid this kind of problem and to ensure that our customers are as satisfied as possible. Can I offer you an exchange of your pair of shoes? We can send the carrier over on Tuesday, and replace the shoes with a pair in better condition if this one doesn't suit you. Looking forward to your return.
3
/5
★★★☆☆
Fast delivery, well packaged but condition a little overestimated
Acheteur Vérifié
purchased on 28/01/2018
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3
/5
★★★☆☆
Hello, I am taking advantage of this request for a review to clarify the rating given: - 5 stars for skioccas: speed, conformity and condition of the product ok, it's impeccable! - delivery: that's the black spot ... 3-day delivery, although DPD tracking is on their web portal: day 1 = "putting your parcels on the road" then "parcels being delivered" to end on "delivery not possible this day, postponed to the next working day" day 2 = idem day 3 = "then "parcels being delivered" and in the afternoon I check the parcel tracking and see "parcel delivered at 3pm" but not to me because I was at work!I called and was told that my parcel had been delivered to my neighbor! Which was not planned at all: they were supposed to send me a text message 1 hour before delivery! Never received! And I think it's a bit cheeky of them to deliver to a third party without her or me knowing about it.... But the DPD lady didn't seem to mind..... I asked her what happened if I didn't get on with my neighbor or if she wasn't someone I could trust, but it didn't seem to be a problem: the parcel was delivered and that was that! So no, this is not serious and tarnishes your brand image, as well as all the good work done by SkiOccas beforehand...... Change of delivery person..... A bon entendeur.... Sincerely, Benoit Felgines
Acheteur Vérifié
purchased on 09/01/2018
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Answer from Skioccas
Hello, Thank you for your feedback, I have just reported your problem to the carrier. We have very few problems with them, but that's no reason for you to suffer such a delay and loss of time. Our apologies once again.
3
/5
★★★☆☆
The skis are good, but the delivery time is very long and on arrival you have to take the skis to maintenance because there are no waxes or sharpeners.
Acheteur Vérifié
purchased on 07/01/2018
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Answer from Skioccas
Hello, Thank you for your feedback, there was indeed a big delay on your delivery and we are sorry, the Annecy agency is completely overwhelmed since early December, this causes significant delays. Thank you for your feedback.