8.2/10
★★★★☆
based on 22 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Very disappointed by the battery, which lasts only 2 or 3 km, compared with the 15 km claimed...
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Etienne H.
purchased on 14/09/2024
Translated review
Answer from VOLTAWAY
Hello Etienne,

You can contact our after-sales service to solve your battery problem.

Your product is covered by a 2-year warranty and we will always have a solution for you.

Don't hesitate to contact us by e-mail: [email protected]

Best regards,

VOLTAWAY Team
1 /5
★☆☆☆☆
Simplistic or rather non-existent operating instructions, crutch not adapted and I was offered to buy another recognizing that it was not adapted.but nice bike.I will buy the 2nd elsewhere.
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Jean Philippe E.
purchased on 05/07/2024
Translated review
Answer from VOLTAWAY
Hello Jean Philippe,

Thank you for your feedback, if you have any difficulties assembling the bike,

Specialized VAE technicians can help you by phone or video.

Please do not hesitate to contact us: [email protected]

Best regards,

VOLTAWAY Team