9.7/10
★★★★★
based on 6756 reviews published

Latest customer reviews

5/5
★★★★★
Very well protected items! arrived on time and packed in perfect condition! the site is always top-notch! very satisfied! you can buy with complete peace of mind!
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
Excellent, accurate and punctual
ClienteReviewer icon
Cliente
Translated review
4/5
★★★★☆
Site with a lot of bugs but beautiful items well packaged and fast shipping.
Client(e)Reviewer icon
Client(e)
Translated review
Answer from WonderCity
Hello, Thank you for your comment. Our technical teams have not detected any "bugs" on the site and we have not received any reports of this type from other customers. In order to better understand the difficulty you encountered, would you be able to give us more information? Our Customer Service team is at your disposal for any assistance you may require.
5/5
★★★★★
I am very happy with my order. It arrived within 48 hours. The Willow statue is very beautiful and was not damaged during the trip. It will be offered for my son's communion on May 26 as he loves to read. The message of this statue is the quest.
GaëlleReviewer icon
Gaëlle
Translated review
5/5
★★★★★
Ordered before 1pm, delivered the next day around 11am, just in time for my daughter's birthday. Too great, thank you!
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
Arrived immediately in perfect condition nothing to complain about
ClienteReviewer icon
Cliente
Translated review
5/5
★★★★★
Very fast shipping, items conform and in perfect condition!
Claude W.
Claude W.
Translated review
5/5
★★★★★
Fast and careful delivery! Perfect, thank you 🙂
LunasixtyReviewer icon
Lunasixty
Translated review
5/5
★★★★★
Fully compliant product. Package tracking from order to delivery. Delivery on time. In short, perfect!
Véro 3.
Véro 3.
Translated review
5/5
★★★★★
Perfect! I'm used to ordering from this site and I highly recommend it. Very well done site and easy ordering. Great care is taken with the parcels, which have always arrived in perfect condition. Prices are very competitive (even more so when you're a member or during special offers).
NicolasReviewer icon
Nicolas
Translated review
5/5
★★★★★
Cadeau City is a serious site, the objects are packaged with care, and in the event of a problem the customer service is very efficient. I recommend this site 200%. In addition, the prices are quite attractive. Everything is delivered on time. Nothing but positive things to say.
Rizzi J.
Rizzi J.
Translated review
5/5
★★★★★
Super I recommend
AudreyReviewer icon
Audrey
Translated review
5/5
★★★★★
Price lower than the competition Fast delivery Responsive to emails Very attractive offers
Ben J.
Ben J.
Translated review
5/5
★★★★★
Great service, very fast shipping.
ClienteReviewer icon
Cliente
Translated review
5/5
★★★★★
Fast / efficient
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
EXCELLENT!!! fast delivery
DomenicoReviewer icon
Domenico
Translated review
5/5
★★★★★
Excellent, nothing broken, superbly packaged and protected
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
As always, everything perfect 🙂
DomenicoReviewer icon
Domenico
Translated review
5/5
★★★★★
Choice, reasonable prices, an innovative loyalty program and reliability: nothing to complain about!
Sophie V.
Sophie V.
Translated review
5/5
★★★★★
Excellent service
Claudia G.
Claudia G.
Translated review
5/5
★★★★★
Super beautiful items and super fast shipping!!!
Serena V.
Serena V.
Translated review
5/5
★★★★★
Quick and efficient service, products packed optimally, fast and timely shipping
AndreaReviewer icon
Andrea
Translated review
5/5
★★★★★
Fast, simple and efficient
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
Everything went well, the order arrived quickly. Disappointed because I could not get a figurine in promo due to its breakage.
Client(e)Reviewer icon
Client(e)
Translated review
5/5
★★★★★
Fair prices, original items (as shown in the photos), super fast delivery and most importantly I was always informed about the status of the order from loading to shipping to delivery. Congratulations!!! I recommend Cittadelregalo with flying colors.
MarcoReviewer icon
Marco
Translated review
5/5
★★★★★
I have been buying JIM Shore Disney Traditions products for quite some time now.These items are always highly detailed and perfectly true to the images of classic Disney cartoons. The packaging is perfect and the items have always arrived at their destination quickly and on time.
StefaniaReviewer icon
Stefania
Translated review
5/5
★★★★★
Very kind , professional and fast delivery, excellent quality ! A thank you for my best man wedding favor !!!
SaraReviewer icon
Sara
Translated review
5/5
★★★★★
Very good service, really beautiful figurine received in excellent condition, with no defects whatsoever. Very fast and reliable shipping. I highly recommend it. Thank you for everything, I'm delighted!
MonaReviewer icon
Mona
Translated review
5/5
★★★★★
I am very happy with my purchase, I recommend it.
Client(e)mourguesReviewer icon
Client(e)mourgues
Translated review
2/5
★★☆☆☆
As a customer of cadeau city since 2011, I've seen a real change. Before, customer service was very human and had an understanding approach, knowing that customers were mostly collectors and therefore planning returns accordingly. Nowadays, I receive a broken item and I get a very robotic response, which does not fail to copy and paste the general terms and conditions of sale. I'm told that there's no exchange because my item costs less than 70 euros, and that of course there's no guarantee that I'll be able to buy it back at the same price. And as if by magic, this morning the item is no longer on sale, forcing me to buy it at a higher price... I'm particularly disappointed with this new approach... I won't be recommending it as I used to, I won't be buying with my eyes closed and I'll be opening mine wide from now on.
Coralie P.
Coralie P.
Translated review
Answer from WonderCity
Hello, our General Terms and Conditions have been in force for three years now, and are designed to prevent abuse. It's a pity that in your comment you forgot to write that we solved your "problem" (a missing end of less than 1 mm of a feather) in less than 12 hours since your report. We accepted your complaint and sent you a free return label to refund the full price of the item. You were thus able to purchase the item again, taking advantage of the special offer still in effect, with a difference of... 0,65€ !!!! We're sorry that you consider our free returns service and this price "difference" as an obligation to buy more expensive and therefore write such a negative note. Sometimes it's really difficult to respond to certain criticisms, but we'd like to reassure you that our customer service has remained "human" and will always respond as quickly as possible to its customers. Sincerely