/10
★★★★★
based on 6756 reviews published
★★★★★
based on 6756 reviews published
Latest customer reviews
5/5
★★★★★
Perfect product, delivery on time
Micol
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5/5
★★★★★
Excellent company. Ordered goods received even earlier than expected with much accuracy and prices are very competitive.
Carmela
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5/5
★★★★★
Utmost seriousness
Cliente
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5/5
★★★★★
Beautiful figurines, meticulously detailed. Fast delivery (4 days in a relay point) with careful packaging that protects the items well.
Client(e) M.
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5/5
★★★★★
Excellent quality figurine, even more beautiful than on the site, very fast delivery, I highly recommend it!
Thérèse
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5/5
★★★★★
Everything is perfect
Maud L.
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5/5
★★★★★
Very happy with my purchases
Laurie D.
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2/5
★★☆☆☆
See you soon
Manceau
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Answer from
WonderCity
Hello, thank you but... would it be possible to know the reasons for such a low rating (2 stars out of 5)? Did you encounter any difficulties during your purchase? Did you have any problems with the item? Indeed, your message does not suggest any dissatisfaction, contrary to the rating you have given us. We look forward to hearing from you.
3/5
★★★☆☆
Good loyalty program, fast delivery, good price, but the quality of the soap has dropped significantly.
Client(e)
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Answer from
WonderCity
Hello, we're pleased to hear that you're satisfied with our loyalty program, fast delivery and low prices... we've been able to verify that, before, during and after your order, you never contacted us for any problem (order dated 06 March and delivered since 09 March). In order to understand your dissatisfaction with our after-sales service and find solutions, we would like to know the reasons for your disappointment. Our customer service team is at your disposal on (+33) 0963518012 (Mon-Fri 10.00am - 5.00pm, toll-free) to provide you with any assistance you may require if you have encountered any problems with your order. Sincerely
2/5
★★☆☆☆
The parcel was delivered quickly and in very good condition, but I was surprised by a price reduction of almost 10 euros the day after delivery. Yet I had been following the evolution of this product for several weeks. A little frustrated, I pointed it out in my first review. The sales department then sent me a rather blunt e-mail. I told them that a commercial gesture would be welcome, in which case I would have been delighted to review my review. Then another reply accusing me of SINGING. Au revoir cadeau City and bon vent!!!
Sylvie
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Answer from
WonderCity
We reported this review to Trustpilot because the user sent an email to our Customer Service department requesting a "commercial gesture in order to submit a review against the first one". Our company does not and will never submit to this type of "blackmail" and it is unfortunate to read that people use this service to obtain discounts in exchange for favorable reviews.
5/5
★★★★★
Great as always
Client(e)
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5/5
★★★★★
Top-notch fast and careful delivery
Sabm
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5/5
★★★★★
Super-fast delivery and well-packaged parcel
Elodie
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5/5
★★★★★
1st order. Very satisfied: products correspond to the description. Fast and careful shipping. I recommend without restriction.
Michèle
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5/5
★★★★★
Experience to repeat every time you need to make or give a gift! Fast delivery and everything perfectly packed. Roberto
Cliente R.
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5/5
★★★★★
I recommend it!
Client
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5/5
★★★★★
Very fast .very good product
Client(e)
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5/5
★★★★★
Reliable and serious company,accurate and fast shipping...I highly recommend it....thanks.
Loreta D.
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5/5
★★★★★
I totally recommend
Vallet
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4/5
★★★★☆
Super happy
Mariano L.
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5/5
★★★★★
Maximum efficiency in every department of the company.
Roberto
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5/5
★★★★★
This is the first time I have purchased from Cittaregalo and I must say that I found myself very well indeed. Acceptable delivery time and well-maintained packaging. I think I will make a purchase again soon. Very satisfied
Cliente
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5/5
★★★★★
Excellent company...good prices...unmissable promotions. Third time buying from them and everything arrives perfectly packaged and in fast time. Really a very good company very satisfied
Valentina
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5/5
★★★★★
Spectacularly unique
Cliente
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5/5
★★★★★
Very satisfied with my purchases
Nathalie C.
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5/5
★★★★★
As always great! Great prices,fast and impeccable shipping..now the trusted Disney store!
Cliente
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5/5
★★★★★
Very professional fast delivery well protected very good quality
Jean-luc G.
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4/5
★★★★☆
For a first-time buyer: order processed quickly & well packaged
A.linden
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5/5
★★★★★
Congratulations! I bought a Willow Tree angel. The delivery was very fast and the product was exactly as on the website. Very nice work! Thank you!
Alix D.
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5/5
★★★★★
My figurine arrived on time and all in accordance with the photographs on the website.
Lassolle L.
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