/10
★★★★★
based on 6747 reviews published
★★★★★
based on 6747 reviews published
Latest customer reviews
5/5
★★★★★
As usual, it's perfect.
Jerome S.
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4/5
★★★★☆
VERY SMOOTH. Fast and trouble-free. Quality product.
Elodie
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5/5
★★★★★
Wonderful as always!To think that the Santa arrived broken,but they picked it up the next day and sent it back again. Very reliable
Alessandra P.
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5/5
★★★★★
WONDERFUL OBJECTS....ordinated and received... Super organized...
Valentina R.
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1/5
★☆☆☆☆
Annuallamento order without explanation. Placed an order today. Payment successful and order in preparation. After 10 min I get the email saying that a credit note had been made with refund despite all items are still available. What about the discount code for the black friday promotion?? now no longer usable since it is one per customer. But what are you doing them promotions?
Angelo
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Answer from
WonderCity
Good morning, When we shipped a previous order of his we only received criticism because he complained about not being able to be present at the time of subsequent delivery attempts (why buy online then?), service, etc. etc. . . Recall that we offered her the opportunity to deliver where she wanted (at her place of work, at a relative, friend, neighbor...). Moreover, on our facebook page, phrases bordering on defamation were directed at our company, which, not wanting to activate legal action, preferred to limit itself to a simple ban. In order to avoid the recurrence of unpleasant, costly and unnecessary litigation and to avoid disrespectful attacks on our staff and the companies with which we work, we regret to inform you that we will no longer be able to deliver to the address indicated. Sincerely
5/5
★★★★★
Very happy with the site thank you
Agnes V.
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5/5
★★★★★
Parcel received quickly, delivered to a shop relay. Very well packaged, I recommend.
Séverine
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5/5
★★★★★
Very fast dispatch, item conforms to specifications and is well packaged. delighted
Véro
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5/5
★★★★★
I've been ordering from them for 4 years now, and I've never been disappointed.
Virginie D.
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5/5
★★★★★
Fast and well-tracked order
Jean F.
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5/5
★★★★★
Glad to have your services
Tatiana M.
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4/5
★★★★☆
Everything perfect except for the delivery taken by chronopost 13H received 24 hours later because the driver did not respect the schedule. Service paid in vain and no compensation.
Gabriel G.
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Answer from
WonderCity
Hello, We are very sorry for the delay, your order should have been delivered on the 15th. However the Chronopost tracking indicates that: "Chronopost informs you that consignee was absent on 11-15-2018 at delivery attempt for parcel No XU131855166FR. (Chronopost informs you that consignee was absent on 11-15-2018 at delivery attempt for parcel No XU131855166FR.) "We also informed you by email on the same day. Sincerely
5/5
★★★★★
Always happy to givecity... great choice of figurines... always well packed... and quick to send...
Flores E.
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5/5
★★★★★
Perfect, thanks again
Cedric D.
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5/5
★★★★★
Fast order and delivery Willowtree products very well packaged
Denis A.
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5/5
★★★★★
Regular customer, and as with every order, nothing to complain about.
T0mweb
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5/5
★★★★★
It's one of the best value for money websites, I've been ordering from you for several years and I've never, ever been disappointed, even with a damaged figurine. You're quick and attentive to your customers' needs and I wish you all the best for the future and thank you for allowing us to expand our collection at a reasonable price.
Eamane S.
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5/5
★★★★★
COMPLIANT DELIVERY AND VERY SHORT DELIVERY TIMES
Roland B.
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5/5
★★★★★
Perfect. Never disappointed
Anne P.
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5/5
★★★★★
Very nice figurines and received very quickly
Sylvie B.
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4/5
★★★★☆
No worries with Cadeaucity, but the packaging for one of my Jim Shore figurines was a bit tight and the figurine is slightly damaged. But that's more of a Jim Shore problem.
Isabelle B.
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5/5
★★★★★
Very good site order Saturday dispatch Monday received Wednesday perfect and very well packaged
Elizabeth E.
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1/5
★☆☆☆☆
Order never received, 130€ lost, unacceptable !!!!
Carine
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Answer from
WonderCity
Hello, As you already knew (see our email of 14/11), the Post Office has confirmed that your package was delivered to you on 13/11/2018 (tracking number 6A12226652550 - without signature*). Pursuant to art 1315 c.civ, we have requested proof of delivery, which we have sent to you. It is therefore impossible for us to invoke the loss or deterioration of the parcel. We have also advised you to contact your neighbors and your post office and ask your letter carrier. Indeed, as explained on our site, in the case of delivery without signature, the Post Office delivers your parcel to the letterbox and can take the initiative of handing it over to anyone present at the address. It can also deliver to a janitor or concierge who agrees to take delivery. Among the options proposed, you have chosen a letterbox delivery without a signature. Your negative note will not resolve this situation, even if you believe that, despite all the explanations and proof of delivery provided, it is up to our company. We would advise you instead to lodge a complaint for spoliation with the gendarmerie if you think that your letterbox has been opened. Sincerely
5/5
★★★★★
Very serious site, I've known about it for a long time because my daughter is a Tinkerbell collector and I've ordered several from this site. And frankly, nothing to complain about, just perfect. Ah if I say just one thing, can you add new Tinkerbells please, thank you Cordially
Manuela G.
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5/5
★★★★★
Site to be recommended.
Daniel H.
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5/5
★★★★★
Very correct shipping easy to order.
Thery S.
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5/5
★★★★★
Perfect, as always!
Paola A.
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5/5
★★★★★
I ordered a figurine of the little mermaid which is really beautiful. It was well packaged and shipped very quickly. I hope to place an order very soon. Perfect
Nathalie F.
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5/5
★★★★★
The parcels always arrive very quickly, with no breakages due to careful packaging and a wide selection of figurines.
Camille
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5/5
★★★★★
Top-notch as always. Only downside... I wish there were more aristochat figurines.
Stephanie B.
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