/10
★★★★★
based on 6745 reviews published
★★★★★
based on 6745 reviews published
Latest customer reviews
5/5
★★★★★
Perfect shipping, the item is beautiful, and the price the best I found
Nicola A.
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5/5
★★★★★
Great service, friendly and effective staff
John L.
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1/5
★☆☆☆☆
Having dealt with customer service I confirm the poor judgment. I was told - black and white - to find another site for my purchases,. I accept the advice very gladly and urge everyone to do the same.
Simona
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Answer from
WonderCity
We repeat what we have already replied: Dear Madam, on Wednesday afternoon, September 26, at 15h44 you asked us if we could return an item. On the same day we confirmed to you that we would retrieve it at our own expense while also telling you that it was not possible to determine the exact day of the retrieval. She also told us that in any case the package would be available to the courier at the concierge from 8h30 to 12h30. Given the time frame, let us therefore be a little surprised at this very negative note. Surprised because a return request made on a Wednesday afternoon is unlikely to be completely finished (between organizing the retrieval, return of the item, and refund) in less than 3 business days! You wrote this your review two days ago (i.e., Saturday, Sept. 29). Exactly 48 hours after the recall request. Evidently then when you write that you "lost" ONE WEEK seems to us to be a slightly exaggerated statement (moreover, the package was in the concierge desk). It must be understood that the recovery operations (completely free for Customers), require a little time, if only between round trip, moreover in his specific case it was necessary to make sure to find a courier that would pass in his area by 12h30 at the latest. We are therefore sorry to read your dissatisfaction, particularly when our company has been recognized for years to always offer our customers the highest level of service by offering responsive answers to every question, but clearly to certain needs we will never be able to respond favorably because it is "technically" and materially impossible. Therefore, we wish you to find a site that can meet your requests more quickly. Sincerely
5/5
★★★★★
Everything according to description. more than timely delivery. Good packaging. Absolutely satisfied
Cliente R.
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1/5
★☆☆☆☆
As a loyal customer I received indecent treatment on returns: having received a broken item I was neither replaced nor refunded. I was told that the courier would have to come by for free pickup - on which the refund, moreover, depends - but without giving me a date such that I was forced to wait at home indefinitely. In summary I lost a week of time, I don't have the item and I don't have the money. I think I will never buy anything from this site again.
Simona
Translated review
Answer from
WonderCity
Dear Madam, On Wednesday afternoon, September 26 at 3:44 p.m. you asked us to return an item. On the same day we confirmed to you that we would retrieve it at our own expense while also telling you that it was not possible to determine the exact day of the retrieval. She also told us that in any case the package would be available to the courier at the concierge from 8h30 to 12h30. Given the time frame, let us therefore be a little surprised at this very negative note. Surprised because a return request made on a Wednesday afternoon is unlikely to be completely finished (between organizing the retrieval, return of the item, and refund) in less than 3 business days! You wrote this your review two days ago (i.e., Saturday, Sept. 29). Exactly 48 hours after the retrieval request. Evidently then when you write that you "lost" ONE WEEK seems to us to be a slightly exaggerated statement (moreover, the package was at the concierge desk). It must be understood that the recovery operations (completely free for Customers), require a little time, if only between round trip, moreover in his specific case it was necessary to make sure to find a courier that would pass in his area by 12h30 at the latest. We are therefore sorry to read your dissatisfaction, particularly when our company has been recognized for years to always offer our customers the highest level of service by offering responsive answers to every question, but clearly to certain needs we will never be able to respond favorably because it is "technically" and materially impossible. Therefore, we wish you to find a site that can meet your requests more quickly. Sincerely
4/5
★★★★☆
Fast, perfect parts, great prices. I will definitely buy again.
Rossana
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5/5
★★★★★
Absolutely fast , perfect and beautiful item. Box made well with delicate item. Price the best on the internet. I will buy from them again
Nicola A.
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5/5
★★★★★
Beautiful statues!!!
Cliente
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5/5
★★★★★
Order arrived perfectly, super packaging and fast shipping
Valeria
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5/5
★★★★★
I really gladly leave this review. Very fast shipping time, especially for me being in Sicily, really cheap shipping, product arrived intact at destination and competitive price. Highly recommended!
Sara
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5/5
★★★★★
You are the absolute TOP. Courteous,prompt and helpful. Once I had a problem with a product and you replaced it immediately.Another time I messed up with a code and you instantly solved the problem for me. You are very fast at processing orders and delivery is always very fast.With you I buy with my eyes closed.Thank you.
Alberto
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5/5
★★★★★
Awesome!!! Fast shipping and quality products.
Anais S.
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5/5
★★★★★
Everything perfect as always: affordable prices, fast and safe shipping and perfect items!!! Highly recommended!!!
Rossella A.
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5/5
★★★★★
Choice and quick delivery. Product perfectly packaged. Proud of my purchases. I will definitely reorder
Ester S.
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5/5
★★★★★
Perfect product and fast shipping...
Barbara
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5/5
★★★★★
Spefizione Fast and beautiful items without any defects
Jessica
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5/5
★★★★★
Maximum seriousness and professionalism even in packing very fragile items, punctuality and fairness.
Carmela
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5/5
★★★★★
Satisfied excellent products super fast shipping
Antonio T.
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4/5
★★★★☆
Good service and very punctual!
Cliente
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5/5
★★★★★
Great products at a good price
Marco
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5/5
★★★★★
Excellent company, hard to find fault.
Roberto
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5/5
★★★★★
Always great products... Punctual shipping... Arrival in perfect order
Cliente
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5/5
★★★★★
Purchased figurines of the well-known U.S. brand willow tree; at a good price, with a wide selection from the original catalog and with combined suggestions from the seller. I appreciated the speed of delivery (they arrived the day after the purchase), professionalism (they contacted me to confirm the house number and the package was very well protected) but most of all I appreciated that in addition to the cost of the product I did not have to supplement with shipping costs.
Sara
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5/5
★★★★★
Great online store, accurate and fast. Always full of news
Giulia M.
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5/5
★★★★★
Great priced items shipped quickly and packed with care. Very positive experience
Marco
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4/5
★★★★☆
Very fast and perfect parcel figurine nicer than my expectations
Pako76
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5/5
★★★★★
Wonderful!!! Another piece is added to the collection! Impeccable service!
Cliente
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5/5
★★★★★
Great store super fast shipping recommended
Antonio T.
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5/5
★★★★★
Precise packing, fast delivery, competitive prices and no problems whatsoever. Highly recommended!
Sandra D.
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5/5
★★★★★
Courtesy, reliability, professionalism, punctuality.
Ciro R.
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