/10
★★★★★
based on 6809 reviews published
★★★★★
based on 6809 reviews published
Latest customer reviews
5
/5
★★★★★
All perfect, item booked arrived earlier than expected
Orsola G.
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5
/5
★★★★★
5 stars for the courtesy, speed , quality of the product exactly like the picture you see on the site ... even 6 stars if there were!
Manuela
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5
/5
★★★★★
I have purchased several things...and have always been super satisfied
Italia
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5
/5
★★★★★
Nothing to say, this magnificent article perfectly meets my expectations.
Sebastien
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5
/5
★★★★★
Great the whole thing
Ospite
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5
/5
★★★★★
Fast delivery . Product intact
Mickael R.
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3
/5
★★★☆☆
The articles are of good quality, in good condition, but the problem comes from the delivery method, which has changed since the order was placed. the articles should have been delivered to a post office by Chronopost, but instead a deliveryman from GLS called me to ask for my address and to deliver to my home one morning when I was leaving for work. as I was absent, the parcel went to the delivery agency and as the deliveryman said so well, "if it doesn't go well, call the management!"I had to contact GLS again and redefine a place to pick up the parcel at a relay point, so it was a waste of time and it's up to the customer to solve the problem!
Laurent
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Answer from WonderCity
Dear Customer, First of all, we would like to thank you for your purchase and sincerely regret the inconvenience caused by the delivery. On our side, we have investigated but cannot find any trace of your choice of delivery in a relay point. Your order confirmation e-mail sent on 01/11 at 13h54 does indeed indicate delivery to your home address by GLS. However, your address book does not contain any delivery addresses. I invite you to check when you place your next order that the delivery method corresponds to the one you require, and to contact us immediately if there is any discrepancy. Please do not hesitate to contact us should you require any further information.
4
/5
★★★★☆
Nothing to say about the items, which are perfect. On the other hand, check your partnerships for delivery. GLS is a disaster!
Lucia L.
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5
/5
★★★★★
Very fast excellent packaging
Virginie L.
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5
/5
★★★★★
I usually and always purchase with pleasure from "Gift City " because they are always fast in delivery and my expectations have always been met.
Giovanna
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5
/5
★★★★★
As described, prompt and careful shipment!
Laurie
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5
/5
★★★★★
Good prices, fast delivery, and very good customer service
Andres C.
5
/5
★★★★★
Very nice products I re-order
Marie C.
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5
/5
★★★★★
Very fast shipping, the package was packed with extreme care. I really recommend this store
Massimiliano
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5
/5
★★★★★
Perfect fast easy email contact very nice choice
Pascal B.
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5
/5
★★★★★
Always good service and fast
Mme F.
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5
/5
★★★★★
Very satisfied
Marine
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5
/5
★★★★★
On-time delivery Quality products
Marc D.
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5
/5
★★★★★
Fast delivery and very well protected. Super article
Marylène
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5
/5
★★★★★
The delivery was fast and the order was perfect.
Nekane S.
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5
/5
★★★★★
Very good I'm very happy
Mercier H.
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5
/5
★★★★★
All right, on everything
Fotios
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5
/5
★★★★★
Very fast !!! Very nice bag 🤩
Claudia
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1
/5
★☆☆☆☆
1st item received packaging damaged on purpose to insert the 2nd item of the order item returned and the item received is clearly a customer return packaging is not sealed and has been opened and you can clearly see that the ear has been broken and glued. Very disappointed so I won't try a third time and I'll order it elsewhere.
Frederique T.
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Answer from WonderCity
Dear Frédérique, We sincerely regret your disappointing experience. After a thorough evaluation with our teams, we would like to provide you with the following additional information. It is true that our preparer decided to cut a piece of polystyrene to insert the second item in the same parcel, in order to save you unnecessary shipping costs. Both items and their respective packaging were in perfect condition; only the polystyrene had been altered. We take note of your dissatisfaction with this procedure, which until now has never given rise to concern, as the condition of the polystyrene is not generally considered essential by our customers. In any case, we offered you an exchange at our expense. Unfortunately, from your return, the replacement product appears to have traces of glue. We are awaiting receipt of the returned item to better understand the situation. In any case, we would like to emphasize that the items we sell are new and genuine. It should also be noted that certain Premium items, such as statues from the Disney Mastercraft range, are systematically checked by our teams. They are opened and visually inspected before shipment. Although it may happen that some products have paint defects, such as traces of glue, we are sincerely sorry if such a defect has escaped our vigilance. Until we receive your return package, we have already credited €10 to your loyalty card as a sign of our commitment to your satisfaction. We would like to assure you that our customer service is following your case with great attention and will spare no effort to resolve this situation satisfactorily, with the aim of fully regaining your trust.
5
/5
★★★★★
Products arrived on time, undamaged and well packaged. would recommend purchasing from this seller.
Maria A.
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5
/5
★★★★★
Good site, good product, satisfied, I recommend.
Vanessa
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4
/5
★★★★☆
Fast, efficient Livreson
Matthieu C.
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5
/5
★★★★★
Product conforms Shipped within a day Team responded and explained quickly and efficiently on the interface
Jany
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5
/5
★★★★★
Fast delivery and careful packaging.
VĂ©ronique C.
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5
/5
★★★★★
Package delivered, received promptly, excellent packaging, taking good care of the contents.
VĂ©ronique D.
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