/10
★★★★★
based on 345 reviews published
★★★★★
based on 345 reviews published
Latest customer reviews
5
/5
★★★★★
Super, a little scared on the door that hold it cold
Edouard R.
purchased on 03/08/2023
Translated review
5
/5
★★★★★
Order received promptly
Olivier F.
purchased on 02/08/2023
Translated review
5
/5
★★★★★
A top-notch soap following a non-uniform color. Nothing serious but a nice commercial gesture all the same.
Noémie P.
purchased on 01/08/2023
Translated review
5
/5
★★★★★
Short
Jean-claude B.
purchased on 28/07/2023
Translated review
4
/5
★★★★☆
Good product, but the pellet container is too small and needs frequent refilling.
Olivier T.
purchased on 26/07/2023
Translated review
5
/5
★★★★★
Very available, they respond quickly and make sure they can meet your expectations. Fast, careful delivery. A top team!
Celine L.
purchased on 06/08/2023
Translated review
5
/5
★★★★★
I needed to call the after-sales service, which was very responsive and efficient. To date, I'm very satisfied with our pizza oven.
Elodie P.
purchased on 28/06/2023
Translated review
5
/5
★★★★★
Very good oven, just as I expected. The pizzas cook well and quickly, and the knob for turning the tray is very practical (it remains to be seen whether the belt will last). Fast delivery. Instructions a little poorly done (especially if you don't know anything about gas like me), but responsive customer service.
Carmine T.
purchased on 24/07/2023
Translated review
3
/5
★★★☆☆
Oven does not hold desired temperature too quickly, despite reloading.
Sébastien C.
purchased on 24/07/2023
Translated review
Answer from ZiiPa
Thank you very much for your review, Sébastien. We are sorry that the temperature was not satisfactory. We will do our best to provide you with flawless quality. Thank you for your support.
5
/5
★★★★★
Top oven, I recommend it! Quality product and top service
Loic B.
purchased on 22/07/2023
Translated review
5
/5
★★★★★
Super quality Arrived on time Perfect
Yannick F.
purchased on 20/07/2023
Translated review
5
/5
★★★★★
Super fast delivery!
Pierre G.
purchased on 19/07/2023
Translated review
4
/5
★★★★☆
Material conforms to the description, well finished on the outside, ultra efficient, we enjoyed ourselves, the rotation system is for me a plus even if it requires you to size your pizza dough well. A small problem with the rotation system: it's slightly tilted (fixing the system, support slightly askew)... it doesn't bother us much, but it does require a certain "helping hand"... too bad, otherwise it was perfect.
Benoit L.
purchased on 19/07/2023
Translated review
5
/5
★★★★★
Order received quickly with tracking, all that's left to do is test the product.
Kelly P.
purchased on 18/07/2023
Translated review
5
/5
★★★★★
Very serious brand. Order validated on Wednesday evening, and all items received on Friday morning by colissimo domicile. Very good packaging.
Paul
purchased on 25/07/2023
Translated review
2
/5
★★☆☆☆
Difficult to keep the heater on, front door won't fit
Marc G.
purchased on 17/07/2023
Translated review
Answer from ZiiPa
Hello Marc,
If your door doesn't fit, you need to adjust it. This can happen in some cases.
The adjustment is really quite simple and requires a little intervention to push back the door tongue that rests on the front of the oven, and thus prevent it from tilting backwards.
We can open an after-sales file for you, totally free of charge, and your problem is covered under warranty.
Don't hesitate to contact us at [email protected]
Have a nice day,
the ZiiPa team
If your door doesn't fit, you need to adjust it. This can happen in some cases.
The adjustment is really quite simple and requires a little intervention to push back the door tongue that rests on the front of the oven, and thus prevent it from tilting backwards.
We can open an after-sales file for you, totally free of charge, and your problem is covered under warranty.
Don't hesitate to contact us at [email protected]
Have a nice day,
the ZiiPa team
5
/5
★★★★★
Very good. Thank you
Emilien S.
purchased on 14/07/2023
Translated review
5
/5
★★★★★
Very fast delivery. 1st try of pizza very positive, we can't wait to make it again!
Carole H.
purchased on 15/07/2023
Translated review
5
/5
★★★★★
Fast and efficient
Alexandre R.
purchased on 10/07/2023
Translated review
Answer from ZiiPa
Thank you Alexandre for your positive review and your appreciation! We are happy that you are satisfied with the use of our ZiiPa service.
5
/5
★★★★★
Perfect.
Jean-françois C.
purchased on 05/07/2023
Translated review
Answer from ZiiPa
Thank you very much, Jean-François! We're delighted you liked the ZiiPa site!
5
/5
★★★★★
TRES BON CONTACT COMMERCIAAL ET TRES BON FOUR
Christophe B.
purchased on 12/07/2023
Translated review
5
/5
★★★★★
Description of compliant product
Julien B.
purchased on 09/07/2023
Translated review
Answer from ZiiPa
Thank you very much for your review, Julien! We're delighted that it meets your expectations.
5
/5
★★★★★
Fast and efficient, great!
Stéphane G.
purchased on 07/07/2023
Translated review
Answer from ZiiPa
Thank you Stéphane for your very positive review! We are delighted that ZiiPa has satisfied you.
5
/5
★★★★★
Very good
Renaud M.
purchased on 05/07/2023
Translated review
Answer from ZiiPa
Thank you very much Renaud for your appreciation of ZiiPa. We thank you and are delighted to have you as a user.
5
/5
★★★★★
Very responsive customer service. Small problem with the oven door but everything was sorted out quickly. Very friendly. And the oven is really top notch. In any case thank you very much to customer service ☆ I recommend +++
Justine L.
purchased on 28/06/2023
Translated review
Answer from ZiiPa
Thank you very much for your review Justine, we are pleased that our customer service was able to meet your expectations and lived up to your requirements. We are delighted that you enjoyed the product and hope that you will continue to enjoy your oven to the full.
5
/5
★★★★★
Good buy, but you don't need to be many people, the temperature drops quickly...you have to wait before putting on the second one.
Sabine R.
purchased on 04/07/2023
Translated review
Answer from ZiiPa
Thank you for your review, Sabine! We're glad you're happy with your purchase. We recommend that you always keep the flame bright to prevent the temperature from dropping.
5
/5
★★★★★
Responsive and well packaged, well done
Pascal B.
purchased on 04/07/2023
Translated review
Answer from ZiiPa
Thank you Pascal, we are delighted that you are satisfied with your ZiiPa experience!
4
/5
★★★★☆
Very serious...
Laetitia T.
purchased on 03/07/2023
Translated review
Answer from ZiiPa
Thank you Laetitia for your review and your rating! We're glad you're satisfied with ZiiPa and we'll do our best to continue offering you a reliable, quality service.
4
/5
★★★★☆
Pallet arrived damaged with a half-empty bag of pellets. After calling the store, I was promised that customer service would call me back. Since then, nothing....
Jean Yves B.
purchased on 26/06/2023
Translated review
Answer from ZiiPa
Hello Jean-Yves,
We have taken your request into account and have also informed our carrier.
Please send an e-mail to [email protected], so that customer service can get back to you as soon as possible.
Don't hesitate to send them a photo of your damaged pallet if you have one.
Our after-sales service is very responsive, but you'll have to use the e-mail box.
Thank you, we look forward to hearing from you.
Have a nice day!
The ZiiPa team
We have taken your request into account and have also informed our carrier.
Please send an e-mail to [email protected], so that customer service can get back to you as soon as possible.
Don't hesitate to send them a photo of your damaged pallet if you have one.
Our after-sales service is very responsive, but you'll have to use the e-mail box.
Thank you, we look forward to hearing from you.
Have a nice day!
The ZiiPa team
4
/5
★★★★☆
Heats up well and quickly, but difficult to clean Requires several tries to get the hang of.
Marylène C.
purchased on 22/06/2023
Translated review
Answer from ZiiPa
Thank you Marylène for your review! We're delighted that our product meets your needs and that you can enjoy its functional features. We're sorry about the inconvenience you mentioned regarding its maintenance. Should you have any questions, please do not hesitate to contact us.