/10
★★★★★
based on 285 published reviews
★★★★★
based on 285 published reviews
Latest customer reviews
5/5
★★★★★
Order delivered on time. I had to change the regulator which is not adapted to the Butagaz cube. Otherwise I tested the oven which is great.
Olivier C.
purchased on 23/05/2023
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Answer from
ZiiPa
Thank you very much for your positive review, Olivier. We're glad you were satisfied with our service and that you were able to find a solution to your problem.
5/5
★★★★★
Very nice utensil, design, light and after many tests, successful pizzas. Just difficult to maintain heat at 400 degrees with pellets.
Gachard B.
purchased on 13/03/2023
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Answer from
ZiiPa
Thank you very much for your opinion and for your trust! We make it a point of honor to offer our customers quality utensils. We will study your comment to find a way to further improve our customers' experience.
5/5
★★★★★
Fast and efficient, but the pellet tank is limited, making it difficult to produce more than 3 flams.
Hervé R.
purchased on 12/01/2023
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5/5
★★★★★
At the top!
Will H.
purchased on 18/04/2023
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Answer from
ZiiPa
Thank you very much for your positive review, Will! We're glad ZiiPa met your expectations.
1/5
★☆☆☆☆
The product itself is very good! and the pizzas very good. I had met Ziipa at a trade show, and told them of my interest in the product. At the time, they suggested I follow them on social networks, as they often sent out promotional codes. After several exchanges with their CM, he told me that he would alert me before the next code was introduced, so that I could benefit from it. I had an event planned (wedding anniversary) and wanted to be able to make pizzas for it, so I placed an order without a promotion in order to receive it in time (due to the May bank holiday). I was disappointed to see a promotional code on their Instagram page just 2 days after my order... Despite my contacts and explanations, they didn't want to know... In short, a great product but very poor merchants...
Pierre B.
purchased on 17/05/2023
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Answer from
ZiiPa
Hello Pierre,
We are very sorry that this situation has arisen. We always do our best to provide excellent customer service. If you would like us to look into this situation, please email us at [email protected]. We will be happy to assist you. Thank you for your valuable feedback.
We are very sorry that this situation has arisen. We always do our best to provide excellent customer service. If you would like us to look into this situation, please email us at [email protected]. We will be happy to assist you. Thank you for your valuable feedback.
5/5
★★★★★
Product complies with my request and description
Pierre G.
purchased on 21/04/2023
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5/5
★★★★★
Satisfied +++ Perfect pizzas in record time!
Opale C.
purchased on 21/03/2023
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Answer from
ZiiPa
Thank you very much for your review Opale! We are delighted that you enjoyed your order and our prompt service. We hope to see you again soon.
2/5
★★☆☆☆
Top-notch service and follow-up, with very pleasant people, but a lot of technical problems with a faulty oven (door malfunctioning) and despite very good contacts and follow-up, we had to send things back, then finally have the oven repaired... so it took a few months to finally be able to use the oven. a commercial gesture, for example, could have been considered in view of the substantial purchase. as far as the oven is concerned, (apart from this detail of the door not closing) the only snag is the wheel for turning the pizza, which isn't ideal. We also had to buy a 2nd shovel. We're fully satisfied, apart from the caster detail and the time it took to deal with the product's door problem.
Dominique M.
purchased on 06/12/2022
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5/5
★★★★★
Fast delivery, nickel-plated oven...
Reynet B.
purchased on 24/04/2023
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5/5
★★★★★
Very good 👍😊
Thierry S.
purchased on 20/02/2023
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3/5
★★★☆☆
Overall satisfied, although it's still very difficult to maintain the right oven temperature ...
Candice B.
purchased on 24/03/2023
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5/5
★★★★★
I've got the oven, but I haven't tested it yet.
Fabrice R.
purchased on 16/05/2023
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5/5
★★★★★
Very responsive
Jean-luc P.
purchased on 07/05/2023
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5/5
★★★★★
Very good
Guillaume R.
purchased on 11/05/2023
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5/5
★★★★★
Very responsive. Satisfied with the service but very disappointed with the oven
Jean Yves H.
purchased on 04/05/2023
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Answer from
ZiiPa
Good morning, sir,
Can you tell us more about your oven?
How can we help you?
The ZiiPa team
Can you tell us more about your oven?
How can we help you?
The ZiiPa team