/10
★★★★★
based on 139 reviews published
★★★★★
based on 139 reviews published
Latest customer reviews
5
/5
★★★★★
Impeccable value for money, everything is perfect, even the assembly, but please note that this is for experienced DIYers only.
Patrick K.
purchased on 04/08/2024
Translated review
5
/5
★★★★★
Easy ordering on an intuitive website. Constant information from the company and the carrier right up to delivery. The drivers were very professional and courteous.
Michel R.
purchased on 03/08/2024
Translated review
1
/5
★☆☆☆☆
There's a part missing for my pergola, and I've been waiting for a reply from the after-sales service for over 3 weeks despite several reminders.
Nicolas N.
purchased on 11/07/2024
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for sharing your feedback and we're very sorry for the inconvenience with your pergola.
Please do not hesitate to contact our customer service department at [email protected], who will be delighted to assist you.
Your satisfaction is our priority, and we'll do all we can to make sure you get the most out of your pergola.
Should you require any further assistance, please do not hesitate to contact us.
The Ombréa team
Thank you for sharing your feedback and we're very sorry for the inconvenience with your pergola.
Please do not hesitate to contact our customer service department at [email protected], who will be delighted to assist you.
Your satisfaction is our priority, and we'll do all we can to make sure you get the most out of your pergola.
Should you require any further assistance, please do not hesitate to contact us.
The Ombréa team
5
/5
★★★★★
Delivery as expected. The assembly was done correctly, everything is well classified, well detailed and well explained.
Helene B.
purchased on 25/07/2024
Translated review
5
/5
★★★★★
Pergola as described. Easy to assemble. Solid construction. Perfect, fast delivery.
Valérie F.
purchased on 29/07/2024
Translated review
4
/5
★★★★☆
Received on time. Packages well packed. After checking, everything is there. Not yet installed, so we'll see how the pergola looks later.
Frederic R.
purchased on 15/07/2024
Translated review
Answer from Pergola Ombrea
Hello,
We are delighted that you like our products and thank you for your feedback!
Best regards,
The Ombréa team.
We are delighted that you like our products and thank you for your feedback!
Best regards,
The Ombréa team.
5
/5
★★★★★
As described. Nice product
Marie France P.
purchased on 27/06/2024
Translated review
5
/5
★★★★★
The assembly was very complicated, but I was able to notice the sav who is very reactive helped me very well. very happy with pergola.
Stéphanie P.
purchased on 12/07/2024
Translated review
5
/5
★★★★★
The ombrea website is very serious the advisers explained us well and helped us with our various questions the pergola arrived 3 weeks after our order with a perfect follow-up of our order well packed no worries for the assembly and very good quality I recommend this site for their seriousness.
Thierry L.
purchased on 12/07/2024
Translated review
5
/5
★★★★★
Bioclimatic pergola at a very attractive price, easy to assemble according to the assembly instructions, with side awnings providing undeniable extra comfort. It's the best buy of this summer.
Jean Paul R.
purchased on 06/07/2024
Translated review
5
/5
★★★★★
Very good service and products
Philippe S.
purchased on 10/07/2024
Translated review
4
/5
★★★★☆
Not yet assembled but beautiful and well made
Silvano F.
purchased on 20/05/2024
Translated review
5
/5
★★★★★
I recommend it, good quality, easy assembly.
Manuel D.
purchased on 26/06/2024
Translated review
5
/5
★★★★★
Very satisfied
Alexandre T.
purchased on 27/06/2024
Translated review
5
/5
★★★★★
Excellent, very good product
Christine P.
purchased on 25/06/2024
Translated review
1
/5
★☆☆☆☆
When I turned over a cardboard box, it had received a shock (cardboard upside down on purpose?) and inside a slat of the pergola is twisted and unusable. I've reported it on the internet but no news...
Douguet M.
purchased on 24/06/2024
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for sharing your feedback and we're very sorry for the inconvenience with your pergola.
Please do not hesitate to contact our customer service department at [email protected], who will be delighted to assist you.
Your satisfaction is our priority, and we'll do all we can to make sure you get the most out of your pergola.
Should you require any further assistance, please do not hesitate to contact us.
The Ombréa team
Thank you for sharing your feedback and we're very sorry for the inconvenience with your pergola.
Please do not hesitate to contact our customer service department at [email protected], who will be delighted to assist you.
Your satisfaction is our priority, and we'll do all we can to make sure you get the most out of your pergola.
Should you require any further assistance, please do not hesitate to contact us.
The Ombréa team
5
/5
★★★★★
Very good material, fine finish. Everything is clearly identified for assembly. I recommend 100% for the price and quality.
Adrien-pascal B.
purchased on 18/06/2024
Translated review
4
/5
★★★★☆
Apart from the delivery, where the carrier was alone when there should have been two, everything went smoothly. The product conforms to the description, and the assembly instructions are very clear.
Frederic O.
purchased on 14/06/2024
Translated review
5
/5
★★★★★
Pergola of very good quality, very functional and very good value for money. Totally recommend!
Gabriel C.
purchased on 04/06/2024
Translated review
5
/5
★★★★★
Well-made product. Value for money to be recommended. Very attentive customer service.
Cecile David C.
purchased on 18/06/2024
Translated review
5
/5
★★★★★
Fast delivery. Product conforms to order. Good quality materials.
Dimitri M.
purchased on 10/06/2024
Translated review
5
/5
★★★★★
Perfect, excellent quality, very well packaged
Cedric H.
purchased on 05/06/2024
Translated review
5
/5
★★★★★
Very happy with my purchase
Cedric S.
purchased on 04/06/2024
Translated review
5
/5
★★★★★
The value for money is very good, all the finishes of the pergola are aluminum, and at a much better price than others of inferior quality. The only bad thing was the shipping, which took a long time, but in the end it was worth the wait.
Jan M.
purchased on 21/04/2024
Translated review
5
/5
★★★★★
The pergola is magnificent and relatively easy to assemble for a good DIYer. Here's hoping it stands the test of time...
Francoise B.
purchased on 01/02/2024
Translated review
5
/5
★★★★★
Order received in good condition and the products met our expectations, just one of the panels was missing a blade.
Jean-francois L.
purchased on 28/03/2024
Translated review
Answer from Pergola Ombrea
Hello,
We apologize for this inconvenience.
We invite you to contact our after-sales service, who will send you the missing part.
We will be pleased to help you.
Best regards,
The Ombréa team
We apologize for this inconvenience.
We invite you to contact our after-sales service, who will send you the missing part.
We will be pleased to help you.
Best regards,
The Ombréa team
5
/5
★★★★★
Aesthetic and easy to install
Marine P.
purchased on 14/03/2024
Translated review
5
/5
★★★★★
Very easy to assemble, following the instructions. Meets my expectations
Marielle M.
purchased on 15/03/2024
Translated review
5
/5
★★★★★
Compliant product and good value for money
Laurent N.
purchased on 19/03/2024
Translated review
5
/5
★★★★★
Very good , protects from sun and rain , to see in time....
FrÉdÉric W.
purchased on 26/03/2024
Translated review