/10
★★★★★
based on 139 reviews published
★★★★★
based on 139 reviews published
Latest positive customer reviews
5
/5
★★★★★
I am very satisfied with the product and the service.
Christian L.
purchased on 18/02/2025
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5
/5
★★★★★
So far everything has gone very well. We've received the parcel, now we just have to open it.
Raymond L.
purchased on 19/02/2025
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5
/5
★★★★★
Pergola 6x4 well packed and all hardware well listed . My only problem was that the EO was drilled incorrectly: it was drilled at each end to accommodate EO-1 and not drilled for EO-2.
Philippe L.
purchased on 09/01/2025
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5
/5
★★★★★
This is the 2nd pergola I've bought from Ombréa. Very good product. Meets expectations.
Patrick J.
purchased on 19/01/2025
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4
/5
★★★★☆
Good-quality pergola, shame about the poor-quality screws on the posts (base plate and ground fixing)! A few scratches on some parts and a defect on the awning box... the whole unit is well dimensioned and looks solid, assembly takes a long day but the steps are well detailed! Good value for money
Sébastien J.
purchased on 15/01/2025
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5
/5
★★★★★
Impeccable
Patrick G.
purchased on 04/02/2025
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5
/5
★★★★★
Package received promptly. Good customer service. Haven't put up the pergola yet, to see if it's easy or not.
Sylvie P.
purchased on 28/01/2025
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5
/5
★★★★★
Very professional, from purchase to delivery. A special mention for our delivery man, who was very professional and friendly.
Lauris G.
purchased on 06/02/2025
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5
/5
★★★★★
Package received on time, not yet unpacked. Well packed, very clean and without any damage.
Azziz K.
purchased on 29/01/2025
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5
/5
★★★★★
Fast ordering and delivery.
Luc H.
purchased on 11/02/2025
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4
/5
★★★★☆
Very good product in terms of quality and price Very good rendering once assembled.
Evelyne Et Philippe R.
purchased on 27/01/2025
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5
/5
★★★★★
Very satisfied with my purchase, the pergola lived up to my expectations, as did the accessories and lighting, very good value for money. Small problem on delivery with parcels damaged by the deliveryman. The after-sales service was extremely reactive and attentive, and the dispute was settled quickly and without any problems.
Nicolas M.
purchased on 30/12/2024
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Answer from Pergola Ombrea
Hello,
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
5
/5
★★★★★
On-time delivery. Rigorous delivery tracking, with the carrier himself checking the condition of the packages and their contents.
André R.
purchased on 22/12/2024
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Answer from Pergola Ombrea
Hello,
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
5
/5
★★★★★
Good value for money, serious and commercial site.
Jonathan J.
purchased on 04/12/2024
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Answer from Pergola Ombrea
Hello Jonathan,
Many thanks for your positive feedback! It really pleases us to know that you enjoyed your product. Your satisfaction is our priority, and your opinion is a source of motivation for our entire team.
Please don't hesitate to contact us again if you need anything. We look forward to seeing you soon!
The Ombréa team
Many thanks for your positive feedback! It really pleases us to know that you enjoyed your product. Your satisfaction is our priority, and your opinion is a source of motivation for our entire team.
Please don't hesitate to contact us again if you need anything. We look forward to seeing you soon!
The Ombréa team
5
/5
★★★★★
Very good quality Easy to assemble Perfect delivery and top packaging
Aurore C.
purchased on 08/12/2024
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Answer from Pergola Ombrea
Hello,
Many thanks for your positive feedback! We are delighted to hear that you are satisfied.
Your satisfaction is our priority, and your feedback motivates us to continue offering you the best possible quality and experience.
Don't hesitate to come back to us with any questions or needs you may have, we'll always be here to help.
We hope to see you soon,
The Ombréa team
Many thanks for your positive feedback! We are delighted to hear that you are satisfied.
Your satisfaction is our priority, and your feedback motivates us to continue offering you the best possible quality and experience.
Don't hesitate to come back to us with any questions or needs you may have, we'll always be here to help.
We hope to see you soon,
The Ombréa team
5
/5
★★★★★
Exactly what we expected
Bernard G.
purchased on 07/12/2024
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5
/5
★★★★★
A few micro-scratches..., the pergola corresponds to my expectations and looks great, the crank is a little hard to turn, is there any greasing to be done?
Alain B.
purchased on 18/11/2024
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Answer from Pergola Ombrea
Hello,
Many thanks for your positive feedback! We're delighted that your new pergola fully meets your expectations and that it allows you to enjoy your terrace in all seasons.
Concerning your crank, the problem may be due to an over-tightened screw at the crank attachment.
If this is not the case, you can contact our after-sales service via the contact form on the Ombréa website.
Best regards,
The Ombréa team
Many thanks for your positive feedback! We're delighted that your new pergola fully meets your expectations and that it allows you to enjoy your terrace in all seasons.
Concerning your crank, the problem may be due to an over-tightened screw at the crank attachment.
If this is not the case, you can contact our after-sales service via the contact form on the Ombréa website.
Best regards,
The Ombréa team
5
/5
★★★★★
Simple order Rigorous delivery Thank you
Jean Pierre M.
purchased on 25/10/2024
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Answer from Pergola Ombrea
Hello,
Thank you for your message. Your satisfaction is our greatest reward.
We remain at your disposal for any future projects.
We hope to see you soon,
The Ombréa team
Thank you for your message. Your satisfaction is our greatest reward.
We remain at your disposal for any future projects.
We hope to see you soon,
The Ombréa team
4
/5
★★★★☆
The information on the site is clear, the response to questions quick and the telephone contacts welcoming. Satisfied with the relationship.
Daniel M.
purchased on 24/09/2024
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5
/5
★★★★★
Very satisfied with my pergola. Very good quality and good looks. I recommend this company
Patricia P.
purchased on 16/09/2024
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5
/5
★★★★★
Fast, compliant delivery, clear, easy-to-follow assembly instructions
Dominique L.
purchased on 02/09/2024
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Answer from Pergola Ombrea
Hello,
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Yours sincerely
The Ombréa team
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Yours sincerely
The Ombréa team
5
/5
★★★★★
Good quality.
Pierre-yves A.
purchased on 10/09/2024
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Answer from Pergola Ombrea
Hello,
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Sincerely
The Ombréa team
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Sincerely
The Ombréa team
5
/5
★★★★★
Completely satisfied! The 3 x 6 lean-to pergola is top quality. Everything is well packaged and the result is magnificent. Next order for us will be the side curtains to finalize everything. I recommend +++. Don't hesitate to order and the team is there to answer your questions.
Christine P.
purchased on 06/09/2024
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Answer from Pergola Ombrea
Hello,
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Sincerely
The Ombréa team
Thank you for your message.
We thank you for your trust and your interest in Ombréa.
See you soon at Ombréa,
Sincerely
The Ombréa team
5
/5
★★★★★
Order received quickly, serious delivery service. Material well packed, handling without damaging the parcels. The only downside is that you order, pay and only then does the carrier contact you to ask about access to your home, because he delivers with a large truck, which is impossible in the village where we live. As a result, we had to have the pergola delivered to a friend's house in a neighboring village, and then manage to get it home. It would be better to call first.
Joseph S.
purchased on 15/08/2024
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Answer from Pergola Ombrea
Hello,
We are delighted that you like our products and thank you for your feedback!
Best regards,
The Ombréa team.
We are delighted that you like our products and thank you for your feedback!
Best regards,
The Ombréa team.
5
/5
★★★★★
Well-made pergola
Jean Martin M.
purchased on 13/08/2024
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5
/5
★★★★★
A lot of good 👌
Jan T.
purchased on 21/08/2024
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5
/5
★★★★★
Product as expected. Good quality. I recommend
Patrick J.
purchased on 06/06/2024
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5
/5
★★★★★
Impeccable value for money, everything is perfect, even the assembly, but please note that this is for experienced DIYers only.
Patrick K.
purchased on 04/08/2024
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5
/5
★★★★★
Easy ordering on an intuitive website. Constant information from the company and the carrier right up to delivery. The drivers were very professional and courteous.
Michel R.
purchased on 03/08/2024
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5
/5
★★★★★
Delivery as expected. The assembly was done correctly, everything is well classified, well detailed and well explained.
Helene B.
purchased on 25/07/2024
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