9/10
★★★★★
based on 123 published reviews

Latest customer reviews

4/5
★★★★☆
Received promptly Easy to assemble, despite not very clear instructions.
Patrick G.
Patrick G.
purchased on 23/12/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback and we will improve our assembly instructions! We remain available for any requests.

Best regards,
The Ombréa team.
4/5
★★★★☆
Good product, fairly simple assembly, but you need to take the time to read the instructions carefully! impeccable delivery congratulations to the very competent driver!!!
Roland B.
Roland B.
purchased on 17/12/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your enthusiastic feedback! We're delighted that our products and services are meeting your expectations.

Best regards,
The Ombréa team.
1/5
★☆☆☆☆
We are still waiting for the pergola to be delivered, having placed the order nearly 2 months ago. No contact possible with the delivery man.
Charles-dominique S.
Charles-dominique S.
purchased on 31/12/2023 
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Answer from Pergola Ombrea
Hello,

We're sorry for the inconvenience. Please do not hesitate to contact us so that we can solve your problem.

Best regards,
The Ombréa team.
5/5
★★★★★
Super
Pierre B.
Pierre B.
purchased on 04/12/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team.
5/5
★★★★★
The delivery and the product correspond to what was expected.
Yasmin B.
Yasmin B.
purchased on 11/12/2023 
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Answer from Pergola Ombrea
Hello,

We're delighted to have been able to meet your expectations!

Best regards,
The Ombréa team.
5/5
★★★★★
Very good easy assembly
Jeanluc L.
Jeanluc L.
purchased on 01/12/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback and we are delighted to have been able to meet your needs.

Best regards,
The Ombréa team.
5/5
★★★★★
Very good product
Annick L.
Annick L.
purchased on 21/11/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team.
5/5
★★★★★
I am really satisfied with my purchase. Quality product for a very reasonable price. It's worth noting that I'm lucky enough to have a handyman husband who assembled the pergola all by himself.
Kalina A.
Kalina A.
purchased on 08/11/2023 
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Answer from Pergola Ombrea
Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team
5/5
★★★★★
Order received promptly carrier super easy and well explained assembly
Andre H.
Andre H.
purchased on 30/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team
5/5
★★★★★
Perfectly packaged product. All parts and screws perfectly sorted and numbered. Very good quality aluminum parts. All in all, a beautiful pergola. To be recommended.
Jean-pierre C.
Jean-pierre C.
purchased on 10/08/2023 
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Answer from Pergola Ombrea
Hello,

We're delighted to hear that you're satisfied.

Best regards,
The Ombréa team
2/5
★★☆☆☆
If the product looks good. We were disappointed with the shipment. In fact, several parts were faulty and others very difficult to install (design problem). On the other hand, the after-sales service was very responsive and quickly returned the faulty parts to us.
Sophie A.
Sophie A.
purchased on 31/10/2023 
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Answer from Pergola Ombrea
Hello,

We're sorry for the inconvenience. Please write to us if you have any concerns!

Best regards,
The Ombréa team.
5/5
★★★★★
VERY NICE EQUIPMENT EASY TO ASSEMBLE
Philippe B.
Philippe B.
purchased on 28/10/2023 
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Answer from Pergola Ombrea
Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team
5/5
★★★★★
Problem-free ordering and delivery, simple installation and very good quality.
Didier P.
Didier P.
purchased on 27/10/2023 
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Answer from Pergola Ombrea
Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team
5/5
★★★★★
Not yet installed
Serge C.
Serge C.
purchased on 03/11/2023 
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Answer from Pergola Ombrea
Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team
5/5
★★★★★
Very good quality, easy to assemble with instructions super well done! Good price, I recommend this product
Christian D.
Christian D.
purchased on 10/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team
5/5
★★★★★
NICKEL
Carlos P.
Carlos P.
purchased on 22/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team
5/5
★★★★★
For the moment I am satisfied to see in time.
Haber C.
Haber C.
purchased on 20/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team
5/5
★★★★★
Perfect
Rachid B.
Rachid B.
purchased on 22/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your enthusiastic feedback! We're delighted that our products meet your expectations.

Best regards,
The Ombréa team
2/5
★★☆☆☆
The product does not correspond to the panel ordered just before and as they are side by side on my pergola I am not delighted.
Marie Pierre V.
Marie Pierre V.
purchased on 17/10/2023 
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Answer from Pergola Ombrea
Hello,

We're sorry for the inconvenience. Please write to us if you have any concerns!

Best regards,
The Ombréa team.
5/5
★★★★★
Very serious company. My package was missing an item, the after-sales service was very responsive 👍
Brigitte L.
Brigitte L.
purchased on 06/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your enthusiastic feedback! We're delighted that our products meet your expectations.

Best regards,
The Ombréa team
5/5
★★★★★
Fast delivery great quality nothing to say thank you I recommend
Alexandre M.
Alexandre M.
purchased on 06/10/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback. Your satisfaction is our priority!

Best regards,
The Ombréa team
3/5
★★★☆☆
Cartons crushed and torn over a good length, but oddly turned on the right side so as not to be visible from the outside. This operation was carried out during palletization, deliberately to hide the damage.
Sébastien P.
Sébastien P.
purchased on 12/09/2023 
Translated review
Answer from Pergola Ombrea
Hello,

We apologize for this inconvenience.
We would like to inform you that our parcels leave our warehouse in perfect condition. We will pass on this information to our carriers.

We hope the product meets your expectations! Please do not hesitate to contact us if you have any concerns.

Yours sincerely
The Ombréa team.
4/5
★★★★☆
Very good quality and easy to assemble, clear explanations
Nathalie P.
Nathalie P.
purchased on 04/10/2023 
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Answer from Pergola Ombrea
Hello,

Your satisfaction is our priority! Thank you for your feedback.

Best regards,
The Ombréa team
5/5
★★★★★
A very good investment that provides shelter from the sun, the wind and the rain. I bought the blinds and use them in the evening for meals with friends.
Marie-rose H.
Marie-rose H.
purchased on 03/10/2023 
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Answer from Pergola Ombrea
Hello,

We are delighted that you like our products and thank you for your feedback!

Best regards,
The Ombréa team
5/5
★★★★★
Very good, I recommend
Catherine D.
Catherine D.
purchased on 02/10/2023 
Translated review
4/5
★★★★☆
Quality product. Problem with the thread on a post, I had to buy what I needed (15 euros). Would miss some finishing touches. Products very well packaged, seem sturdy.
Philippe G.
Philippe G.
purchased on 26/09/2023 
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Answer from Pergola Ombrea
Hello,

We're delighted to hear that you're satisfied.

Best regards,
The Ombréa team
5/5
★★★★★
Delivery OK perfect packaging good material easy to fit easy to assemble
Michel T.
Michel T.
purchased on 22/09/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your enthusiastic feedback!

Best regards,
The Ombréa team
5/5
★★★★★
Delivery of a pergola awning, ordered on Sunday, delivered on the following day.
Max B.
Max B.
purchased on 25/09/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your feedback! Your satisfaction is our priority.

Yours sincerely
The Ombréa team
1/5
★☆☆☆☆
Before buying, I asked you if there would be a special offer, and you told me there wouldn't be. 10 days later 500 Euro less. This is not serious. I work in retail and I know when there's a promotion coming. What's more, we've just fitted it today, 3 blades bent, the joint lug unusable (too hard). I'm going to make a complaint.
Jean Michel L.
Jean Michel L.
purchased on 20/09/2023 
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Answer from Pergola Ombrea
Hello,

We apologize for the inconvenience.
However, we are not in a position to communicate on upcoming promotional offers.
Regarding blades, please contact our after-sales service at the following e-mail address: [email protected]
Thank you for your patience.

Best regards,
The Ombréa team
5/5
★★★★★
Very good value for money, very responsive after-sales service, even though the part I received was also scratched, but that's probably due to the carrier. The box was damaged, and as I had it delivered to an elderly person, she didn't see it, too bad. Otherwise very satisfied with my order, just pay attention to the carrier who sometimes neglects packages in their truck or on their platform, especially for long lengths as was the case. Otherwise, not a single screw was missing, no holes to be found and the adjustments are perfect. I'm really surprised by the quality and the price, which is much better than anything I've seen before.
Carlos J.
Carlos J.
purchased on 12/09/2023 
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Answer from Pergola Ombrea
Hello,

Thank you for your enthusiastic feedback! We're delighted that our products meet your expectations.

Best regards,
The Ombréa team